The delivery went well, once the driver found the correct address, by telephoning me for directions. The YouTube video stated 45 mins. to complete - absolute rubbish! It took five hours, 2 people... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The delivery went well, once the driver found the correct address, by telephoning me for directions. The YouTube video stated 45 mins. to complete - absolute rubbish! It took five hours, 2 people... Leggi di più
L'azienda ha risposto
Website much improved, smoother and works better and faster than some of Homebase's major competitors. Also impressed by wealth of information about products and user-friendly checking of stock at m... Leggi di più
Faith was exceptionally caring during our kitchen design. Ensuring she met my financial needs whilst delivering a design that exceeded my expectations. She had some brilliant ideas and insight which h... Leggi di più
We decided to go to Homebase to enquire about a brand new bathroom and glad that we did. From start to completion the expertise and professionalism has been second to none. Thank you to Faith - the de... Leggi di più
Scritti dall'azienda
Scritti dall'azienda

Collingwood Retail Park, Newgate Lane, PO14 1AN, Fareham, Hampshire, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 43% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
We decided to go to Homebase to enquire about a brand new bathroom and glad that we did. From start to completion the expertise and professionalism has been second to none. Thank you to Faith - the designer, product guider and organiser; Mike and his amazing team - the builders, tilers, floor layer and tidy uppers. Amazing and would strongly recommend them all. We have a beautiful, amazing bathroom.
Trina at fareham homebase was incredible so informative and nothing seemed a bother thank you
Easy purchase online
On time quick delivery
Even brought it into my dining room for me as I'd hurt my hand
Very polite and friendly
Went to buy a CO2 alarm. Only one on the shelf which
was an empty box and said on box "Please speak to a Team Member to purchase this product". Could not find anyone so went to checkout. Person there said that she had to go out the back to find it. Took ages and then she came back with wrong one and had to look for it again. Eventually found it , put it through till and came up with £27 but the shelf said £22. After another delay i was told that the shelf price was wrong but they would sell it to me for £22. Not a very rewarding experience. very inefficient system to find product , not enough staff, and too much delay for which did not even get an apology. Will think twice before going back.

Risposta di Homebase - Fareham
Claire was really helpful, guided me to the right products for my painting job. Also helpful tips getting the paint job done properly; I feel inspired and can't wait to start. Friendly and professional. I'll be back here instead of B and Q. Thanks Claire

Risposta di Homebase - Fareham
Very quick. Got to store and all ready. Very helpful loaded into car. Very nice staff. Thankyou
Easy to use website, great follow up e mail and text and easy to collect x x

Risposta di Homebase - Fareham
Ordered on line to pick up next day. Fantastic service and cheaper then before Christmas. Staff are very friendly too.

Risposta di Homebase - Fareham
An absolute pleasure visiting the Fareham store last week.
Gemma was amazing, providing me dedicated, 1 on 1 help. She's such a warm character and a real pleasure to deal with.
I was also helped by Claire and Mike W who were also great, treating me with kindness, patience and respect and being very helpful.
A great team of which the company should be proud from my experience!

Risposta di Homebase - Fareham
Found what I wanted online, did click and collect and served by friendly staff.

Risposta di Homebase - Fareham
Ordering was easy enough, collection too, but no sign of the 4x Nectar points I was promised, in fact, no indication at all that even the normal nectar points have been awarded.
Easy to reserve and pay for item online. Item was ready for collection very quickly. Product works well and is good value for money

Risposta di Homebase - Fareham
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