Wrong items were picked for collection. But assistant in the shop were very helpful and got the correct items brought from store. I was only expecting to take a few minutes to collect order but obviou... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I recently bought a garden shed from you. There were a few problems, due to my queries over confusing pricing, and delivery. Consequently the business took quite some time. However, the staff member,... Leggi di più
Customer service was not good. I was in to buy a gas barbecue which I tried to lift by myself but was unable to. Asked for assistance but non wad available according to staff member. I then suggested... Leggi di più
L'azienda ha risposto
The lady (Molly) who helped me with my click and collect order was very patient and kind. I was struggling with my phone to see the order and she went out of her way to sort it. Excellent customer ser... Leggi di più
Dettagli dell'azienda
- Negozio di articoli per il rinnovamento della casa
- Negozio di forniture per il bagno
- Negozio di bricolage
- Negozio di mobili
- Vivaio e articoli per il giardino
- Negozio di mobili per cucina
Informazioni su Homebase - Dumfries
Scritti dall'azienda
Homebase
Scritti dall'azienda
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informazioni di contatto
Unit 1, Cuckoo Bridge Retail Park, Glasgow Road, DG2 9BF, Dumfries, Regno Unito
- 0345 640 7175
4,7
Eccellente
122 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Dumfries store
A massive thank you to Annabelle in the Dumfries store. Excellent service from start to finish.
26 novembre 2024
Non scritta su invito
Customer Service
The lady (Molly) who helped me with my click and collect order was very patient and kind. I was struggling with my phone to see the order and she went out of her way to sort it. Excellent customer service.
16 novembre 2024
Non scritta su invito
Quick online Click & Collect service
Quick online Click & Collect service
Items ready on a trolley by the door!
11 novembre 2024
Non scritta su invito
Annabella looked after us in the paint…
Annabella looked after us in the paint department.
5 out of 5.
Ask for Annabella if you need help.
Celia
7 novembre 2024
Non scritta su invito
Very helpful staff
6 novembre 2024
Non scritta su invito
Phil H was a great help in Dumfries…
Phil H was a great help in Dumfries Homebase! Friendly, polite and helpful as always.
6 novembre 2024
Non scritta su invito
Items ready for collection .assistant…
Items ready for collection .assistant very polite .
25 ottobre 2024
Non scritta su invito
Many thanks to Phil for his efficiency
Many thanks to Phil for his efficiency, carefully mixing several tins of paint.
And huge thanks to Annabella for excellent advice on colour and artistic possibilities - and help to get the paint into the car.
I wanted to write two separate reviews but Trustpilot wouldn’t let me.
25 ottobre 2024
Non scritta su invito
Helpful Service.
Phil was very helpful and mixed the exact paints I asked for. He was friendly and allowed me to collect a few other items while he mixed the paint. It was very quick and easy.
25 ottobre 2024
Non scritta su invito
Click and Collect order
I went in to to collect my order and was back in the car within 5 minutes.
The customer assistant was very friendly and gave first class service.
25 ottobre 2024
Non scritta su invito
It was ready to collect when I arrived
It was ready to collect when I arrived
23 ottobre 2024
Non scritta su invito
Annabella
Today I went in to the Dumfries store to have some paint mixed and was lucky enough to be served by Annabella.
She was so friendly and helpful. I wasn’t having the best day before I arrived at the store but after chatting with Annabella I left in a much better mood.
She also took her time to show me the colours and ensure I was happy with them etc.
23 ottobre 2024
Non scritta su invito
Phil was great
We needed 4 pots of paint in custom colours. Phil came over just off us his lunch break and was really patient talking us through and checking everything.
One of the best instances of customer service I’ve ever had.
18 ottobre 2024
Non scritta su invito
5 star staff member
Anna Bella was extremely helpful and friendly. A perfect example for any staff member anywhere.
18 ottobre 2024
Non scritta su invito
Easy
Easy. Paid for online, got an email when ready. Went to the collection point and was handed over what I'd ordered, in a box, for easy carrying. I'm pregnant and the lady offered to help me to the car. Excellent service!
15 ottobre 2024
Non scritta su invito
Friendly, helpful and informative.
Thank you to Phil who served me at the paint mixing area in Dumfries. He was friendly, helpful and informative. Thanks also to the manager who kindly gave me 20% discount because the paint is for New Abbey Primary. ☺️
14 ottobre 2024
Non scritta su invito
Homebase staff
While buying some paint the wife and I were very impressed by the help one of the staff gave us. Annabella was very attentive, polite and made us feel very much at home. Definitely 11 out of 10.
8 ottobre 2024
Non scritta su invito
Lots of helpful advice and assistance…
Lots of helpful advice and assistance from Phil selecting wheelbarrows and plants and carrying them out.
6 ottobre 2024
Non scritta su invito
Helped by Phil with a paint mix
Phil helped us today at the paint mixing counter and was very helpful and friendly. My experience in the Dumfries store is almost always positive.
2 ottobre 2024
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.