Homebase - Bradford Recensioni 

100
TrustScore 4.5 su 5

4,5

Unit 4, Enterprise Retail Park, 275 Bradford Road, Idle, BD10 8EG Bradford, GB


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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Kitchen customer service is very bad.Narinder is not helpful at all when you have issues with your orders.she made many mistakes when ordering your items.sent wrong item on delivery. Even replacement... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I recently ordered some home improvement items from Homebase, and I must say, I was quite chuffed with the overall experience. The website offered a splendid range of products, from interior paint and... Leggi di più

Valutata 5 stelle su 5

Great timing and communication. The store had an annoying assistance button at the collection desk. It gave an irritating message every 10 seconds - something like " One of our colleagues will be wi... Leggi di più

Valutata 5 stelle su 5

Walked into a very light and airy shop (bradford 5 Lane ends) Asked a member of staff for click and collect and within minutes was given my strimmer. Very good price for the product. Surprised theirs... Leggi di più


Dettagli dell'azienda

  1. Negozio di articoli per il rinnovamento della casa
  2. Negozio di forniture per il bagno
  3. Negozio di bricolage
  4. Negozio di mobili
  5. Vivaio e articoli per il giardino
  6. Negozio di mobili per cucina

Informazioni su Homebase - Bradford

Scritti dall'azienda

Homebase

Scritti dall'azienda

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informazioni di contatto

  • Unit 4, Enterprise Retail Park, 275 Bradford Road, Idle, BD10 8EG, Bradford, Regno Unito

  • 0345 640 7046

4,5

Eccellente

TrustScore 4.5 su 5

100 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 47% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(100)

756 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

the staff were unacceptably rude to me…

the staff were unacceptably rude to me and my friend. we were walking in and were told to leave and we wouldve bought what we wanted if not. we were raised very good and we would never do anything thats not acceptable. this was not a child friendly experince and homebase could easily loose money from this. Terrble service and we were allowed to go in atleast 3 weeks ago from this date.

14 febbraio 2024
Non scritta su invito
Logo di Homebase - Bradford

Risposta di Homebase - Bradford

Hi Elara​, 

Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link ((https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)) with “FAO Molly” in the subject line, and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Valutata 1 stelle su 5

Don't use in store delivery!

Click and Collect order that was supposed to be ready Monday, didn't arrive until Friday. Spent far too long chasing it up and couldn't be given a straight answer! Od suggest you stop using Yodel for you to store deliveries

4 febbraio 2024
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Risposta di Homebase - Bradford

Hello there,

Thank you for your review, we're sorry that there was a delay in delivery. We will make sure this is flagged to our couriers.

Kind Regards

Team Homebase

Valutata 5 stelle su 5

Exceptional customer service

Chris who helped us in store could not have been more helpful. A true example of great customer service and exceeding customer expectations. I was really delighted to have such a great experience in store, a very happy customer. Thank you. Please ensure he is commended for his work ethic.

27 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Happy Customer

Placed order on the 3rd Jan 2024 for 5 boxes Twin thread screw kit that were on clearance. Went in today to collect and was advised the order had been picked up on the 4th Jan 2024. As it transpires there had been a computer glitch and the order has been received by the store and picked up this morning. Thank you Chole

8 gennaio 2024
Logo di Homebase - Bradford

Risposta di Homebase - Bradford

Hi Ash,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valutata 5 stelle su 5

Helpful text and email and quick pick…

Helpful text and email and quick pick up, helpful friendly staff as always 5 stars

28 dicembre 2023
Non scritta su invito
Logo di Homebase - Bradford

Risposta di Homebase - Bradford

Hi Eccleshill,

Thanks for taking the time to leave us a review. We’re so pleased your click and collect experience was great, it’s good to know we’re nailing it! 🔨️

Hope to see you back with us again soon 😊

Team Homebase

Valutata 5 stelle su 5

Excellent service and excellent staff.

27 dicembre 2023
Non scritta su invito
Logo di Homebase - Bradford

Risposta di Homebase - Bradford

Hi Paul​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valutata 5 stelle su 5

A fast & easy purchase

A fast & easy purchase. My order was ready within the hour

27 dicembre 2023
Non scritta su invito
Logo di Homebase - Bradford

Risposta di Homebase - Bradford

Hi WAYNE​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valutata 1 stelle su 5

Hard work

I bought 3 inflatables by mistake but only collected one and paid through PayPal luckily.
The ones that I never collected I did not get a refund for until I went though paypal. The store said I needed to speak to customer service and customer service said I needed to speak to the store.
Customers service said they would get back to me in 3 days as of writing this I am still waiting and its been over a week.

12 dicembre 2023
Logo di Homebase - Bradford

Risposta di Homebase - Bradford

Hi Ang,
We are sorry to let you down on this occasion.
We can see a full refund has been issued and should be back in your account in the next 3-5 working days.
Many Thanks
Team Homebase

Valutata 5 stelle su 5

Great customer service by two members…

Great customer service by two members of staff

14 dicembre 2023
Non scritta su invito
Logo di Homebase - Bradford

Risposta di Homebase - Bradford

Hi Gail​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valutata 4 stelle su 5

Christmas ready

The shop was very well decorated with Christmas items and it looked very festive. Also, the shop was well presented with a very good layout and the items were all labeled correctly.

12 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Used click and collect to purchase a…

Used click and collect to purchase a large bag of rock salt. Bag was absolutely filthy and covered in mud. I wasn't offered a replacement and had to carry the bag to the car, my clothes were covered it mud afterwards.

4 dicembre 2023
Logo di Homebase - Bradford

Risposta di Homebase - Bradford

Hi Chris,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Valutata 5 stelle su 5

The staff at Bradford BD10 store are…

The staff at Bradford BD10 store are all very helpful, polite and friendly. I have been in the store twice this week to collect products bought on the Web and also buy products at the store today. I can't speak highly enough about them.

8 dicembre 2023
Logo di Homebase - Bradford

Risposta di Homebase - Bradford

Hi B​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

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