Kitchen customer service is very bad.Narinder is not helpful at all when you have issues with your orders.she made many mistakes when ordering your items.sent wrong item on delivery. Even replacement... Leggi di più
L'azienda ha risposto
Unit 4, Enterprise Retail Park, 275 Bradford Road, Idle, BD10 8EG Bradford, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Kitchen customer service is very bad.Narinder is not helpful at all when you have issues with your orders.she made many mistakes when ordering your items.sent wrong item on delivery. Even replacement... Leggi di più
L'azienda ha risposto
I recently ordered some home improvement items from Homebase, and I must say, I was quite chuffed with the overall experience. The website offered a splendid range of products, from interior paint and... Leggi di più
Great timing and communication. The store had an annoying assistance button at the collection desk. It gave an irritating message every 10 seconds - something like " One of our colleagues will be wi... Leggi di più
Walked into a very light and airy shop (bradford 5 Lane ends) Asked a member of staff for click and collect and within minutes was given my strimmer. Very good price for the product. Surprised theirs... Leggi di più
Scritti dall'azienda
Scritti dall'azienda

Unit 4, Enterprise Retail Park, 275 Bradford Road, Idle, BD10 8EG, Bradford, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 47% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
the staff were unacceptably rude to me and my friend. we were walking in and were told to leave and we wouldve bought what we wanted if not. we were raised very good and we would never do anything thats not acceptable. this was not a child friendly experince and homebase could easily loose money from this. Terrble service and we were allowed to go in atleast 3 weeks ago from this date.

Risposta di Homebase - Bradford
Very helpful and friendly staff in your blanford store
Click and Collect order that was supposed to be ready Monday, didn't arrive until Friday. Spent far too long chasing it up and couldn't be given a straight answer! Od suggest you stop using Yodel for you to store deliveries

Risposta di Homebase - Bradford
Chris who helped us in store could not have been more helpful. A true example of great customer service and exceeding customer expectations. I was really delighted to have such a great experience in store, a very happy customer. Thank you. Please ensure he is commended for his work ethic.
The staff were very helpful, including packing the package into our car.
Placed order on the 3rd Jan 2024 for 5 boxes Twin thread screw kit that were on clearance. Went in today to collect and was advised the order had been picked up on the 4th Jan 2024. As it transpires there had been a computer glitch and the order has been received by the store and picked up this morning. Thank you Chole

Risposta di Homebase - Bradford
Order ready and waiting within 24hrs, great service
Quick and easy collection. Friendly staff
Helpful text and email and quick pick up, helpful friendly staff as always 5 stars

Risposta di Homebase - Bradford

Risposta di Homebase - Bradford
A fast & easy purchase. My order was ready within the hour

Risposta di Homebase - Bradford
I bought 3 inflatables by mistake but only collected one and paid through PayPal luckily.
The ones that I never collected I did not get a refund for until I went though paypal. The store said I needed to speak to customer service and customer service said I needed to speak to the store.
Customers service said they would get back to me in 3 days as of writing this I am still waiting and its been over a week.

Risposta di Homebase - Bradford
Great customer service by two members of staff

Risposta di Homebase - Bradford
The shop was very well decorated with Christmas items and it looked very festive. Also, the shop was well presented with a very good layout and the items were all labeled correctly.
Used click and collect to purchase a large bag of rock salt. Bag was absolutely filthy and covered in mud. I wasn't offered a replacement and had to carry the bag to the car, my clothes were covered it mud afterwards.

Risposta di Homebase - Bradford
The staff at Bradford BD10 store are all very helpful, polite and friendly. I have been in the store twice this week to collect products bought on the Web and also buy products at the store today. I can't speak highly enough about them.

Risposta di Homebase - Bradford
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.