Batteries never got out of customs in China. Wouldn’t refund purchase even at 5 weeks late and multiple emails telling me to be patient. Then told me to contact US postal service to change destination... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The order took awhile to get here, presumably because it was coming from China. The parts I needed to repair my HS360S were exactly what I needed and was able to install them myself.
The replacement left rear arm and propeller were reasonably priced. I’m glad the drone was low enough to survive the crash after the original propeller failed. I had a local hobby shop do the sol... Leggi di più
I had trouble after 3 5 foot high tries with my new drone, the camera at first worked, after slight hard landing, the camera no longer worked. Holystone worked with me, asked me to try several thin... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
To share the joy of flying a drone and exploring the wonderful world, Holy Stone provides high-quality quadcopters also drones with camera.
Informazioni di contatto
3,9
Molto buono
189 recensioni
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First let me start by saying i'm not…
First let me start by saying i'm not disappointed in the HS120D as it flies great But I am disappointed in how Holy Stones customer service operates. First call was regarding a couple of parts I needed. The first girl I spoke with (in China) Asked me to send picture of item I needed as they don't have a catalog. After sending the picture, they said part is not available through Amazon and it will take 30-45 days before I can get the part! She sent me a link to pay supposedly through Pay Pal, but the link is really an email address. I emailed her back for another part needed as well and explanation as to how to order the parts needed which they don't give you the name for so I called back and spoke to another girl in China with rooster crowing in background and she was hard to understand, this is frustrating!
10 giugno 2020
Non scritta su invito
Warning all drone buyers there is a…
Warning all drone buyers there is a increase of scams going on with drones from this site and others don't not trust them all there customers services I know, alot of people look at trust pilot before they buy take notice there China sites they are ripping everyone off.
They are, ignorant and think they get away with scamming innocent peope who save up to buy for them self's or kids check before you buy drones
15 maggio 2020
Non scritta su invito
Geringe Bildauflösung
Seit Weihnachten bin ich stolzer Besitzer einer HS700D. Die Flugeigenschaften sind wirklich toll und auch für Anfänger geeignet.
Die mitgelieferte Kamera hat leider eine sehr schlechte Bildauflösung. Die Videos und Bilder kann man nicht anschauen. So habe ich mir kurzer Hand die Kamerahalterung der HS700 gekauft (25 EUR) und kann jetzt meine Gopro nutzen.
Jetzt ist alles top.
28 dicembre 2019
Non scritta su invito
Bought HS700 for my partners 60th…
Bought HS700 for my partners 60th birthday gift, to take to Vietnam. Had a few issues with it at first, but my problems were dealt with efficiently and fast by two customer service girls, Helen and Cathy. Managed to fly the drone, once my issues were sorted. The drone is great and although we crashed it a few times, it was still intact and no damage done. Customer service is very important to me and because of these two girls, I will definitely buy off Holystone again.
29 settembre 2019
Non scritta su invito
A drone company like no others
A drone company like no others. Aiming at the toy market scaling up to what I would deem hobby level. They will never be commercial or pro drones at this current time but they are decent solid drones.
The next thing, is the SUPERB customer service. It truly is like no other!
100% back this company. I have 4 of their drones and a semi pro drone. These drones are decent.
17 luglio 2019
Non scritta su invito
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