Batteries never got out of customs in China. Wouldn’t refund purchase even at 5 weeks late and multiple emails telling me to be patient. Then told me to contact US postal service to change destination... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Batteries never got out of customs in China. Wouldn’t refund purchase even at 5 weeks late and multiple emails telling me to be patient. Then told me to contact US postal service to change destination... Leggi di più
L'azienda ha risposto
The order took awhile to get here, presumably because it was coming from China. The parts I needed to repair my HS360S were exactly what I needed and was able to install them myself.
The replacement left rear arm and propeller were reasonably priced. I’m glad the drone was low enough to survive the crash after the original propeller failed. I had a local hobby shop do the sol... Leggi di più
I had trouble after 3 5 foot high tries with my new drone, the camera at first worked, after slight hard landing, the camera no longer worked. Holystone worked with me, asked me to try several thin... Leggi di più
To share the joy of flying a drone and exploring the wonderful world, Holy Stone provides high-quality quadcopters also drones with camera.
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The order took awhile to get here, presumably because it was coming from China. The parts I needed to repair my HS360S were exactly what I needed and was able to install them myself.
Batteries never got out of customs in China. Wouldn’t refund purchase even at 5 weeks late and multiple emails telling me to be patient. Then told me to contact US postal service to change destination address from mine to their overseas warehouse and email back required proof of changes. I called USPS and they had no record of the package entering the system and suggested this was a highly suspicious response. I had to go to credit card company and file for refund. Terrible customer service.

Risposta di Holy Stone
Always a pleasure dealing with Holy Stone ,
Hoping they develop more drones in the over 249G class , Really like my HS700.
Customer service is very responsive and helpful
The parts worked. Having some instructions as how to replace the part would have helped.
The replacement left rear arm and propeller were reasonably priced. I’m glad the drone was low enough to survive the crash after the original propeller failed.
I had a local hobby shop do the soldering. My drone in back in the air after one a few weeks!
The products match the specifications, the website is user-friendly, and the experience of using the drones is excellent.
Answered my questions quickly and provided me with a link for the product I needed
I'm the proud owner of the HS175D. Twice purchased. I'm a beginner pilot and the HS175D is right up my alley. For me I don't care what others say holy stone is where it's at. Keep up the good work holy stone
great website. great drones. ive bought (2) so far holy stone HS720 and HS360e both still fire up and work fine. Keep up the good work.. 2 thumbs up
I'm a beginner, so the HS360S suits me fine. So far, so good. The customer support and tuition is spot on.
Excellent responses to enquiries I made. Good advice and idea of time span to receive a replacement battery.
Drohne ist gut zu bedienen und funktioniert einwandfrei, der Gimbalschutz könnte die Anbringung verbssert werden damit sie leichter sich schließen und öffnen kann.
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