Following Patrick Holford and his food for the Brain research helps us manage our own health . We were talking a B complex but our homosystiene had still risen. Ordering from Holford nutrition was qui... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Digestpro has helped me get reflux under control combined with caution as to what foods and drink I should avoid. That's after 15? years of GERD! Two major London hospitals acknowledged the produc... Leggi di più
L'azienda ha risposto
Excellent service, well packaged products and after use everything can be recycled. The supplements are easy to swollow with a glass of water after a meal. Quality products formulated by Patrick Hol... Leggi di più
L'azienda ha risposto
Speedy delivery and quality of products. Yes, you can buy cheaper ..... but in this life there are certain things where you only get the quality you pay for and everything "Holford" is quality. The... Leggi di più
L'azienda ha risposto
4,5
Eccellente
693 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Bought the book as a present. Great book. I have one myself & it’s very useful.
Bought the book as a present. It arrived in time stated and has been very useful to the recipient.
3 aprile 2024
Risposta di Holfordnutrition
Good Afternoon Corinne
We're delighted the book has made a useful gift. Thank you for leaving a five star review.
Kind Regards
Customer Care
HOLFORDirect
Risposta di Holfordnutrition
Good Afternoon Andy
Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you found the service fast and efficient.
If you have any questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
HOLFORDirect
Excellent company and very easy to get…
Excellent company and very easy to get in touch with them if you have a query, which will always be completely resolved. Excellent service, fast delivery
and I have complete faith in the products.
20 aprile 2024
Risposta di Holfordnutrition
Good Morning Margaret
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with our service and products.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback.
If you have any further questions or need any assistance, please don’t hesitate to get in touch. We are here to help.
Once again, thank you for your support.
Kind regards,
Customer Care
HOLFORDirect
Website needs a lot of improving
17 aprile 2024
Risposta di Holfordnutrition
Good Morning Leon
We would welcome your feedback on the issues you are having with the website so we can improve it. If you can spare the time, please email customerservice@holfordirect.com
Kind Regards
Customer Care
Arrived and product is easy to use and…
Arrived and product is easy to use and tastes good.
9 aprile 2024
Risposta di Holfordnutrition
Good Morning Emily
Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you found the product easy to use and a good taste.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
Risposta di Holfordnutrition
Good Afternoon Chrissie
We're delighted you like our products and have found the advice reliable.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Thank for taking the time to review us and for leaving five stars!
Kind Regards
Customer Care
Risposta di Holfordnutrition
Good Afternoon Elizabeth
We're delighted we have been able to give you consistently good service.
Thank you for taking the time to leave this five start review and for your custom.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
I placed an order 23/3/24
I placed an order 23/3/24. I’ve still not had acknowledgment you have received my order or when to expect delivery.
23 marzo 2024
Risposta di Holfordnutrition
Good morning Lai
We have investigated and see your order was placed on a Saturday. It was then dispatched Monday (the next working day) and is showing as received Wednesday via Royal Mail tracked. This is as per the delivery timeframe indicated on the website.
We do send out tracking emails and links and it is possible yours went into Junk.
Thank you for your custom and do get in contact if you need any assistance in the future.
Kind Regards
Customer Care
Risposta di Holfordnutrition
Good Morning Adem
Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you found the service excellent and professional.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
Super fast delivery
I was looking for a delivery option 'next day' for my order but there was only one standard option, which I expected to take several days. However, for a very reasonable £3.95, my order was delivered the following day by FedEx. Couldn't have wished for better service!
21 marzo 2024
Risposta di Holfordnutrition
Good Afternoon Batsheva
Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you found the service so fast.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
Top costumer service.
13 marzo 2024
Risposta di Holfordnutrition
Good Afternoon Joan
Thank you for taking the time to leave a 5-star review. We are thrilled to hear that you are satisfied with our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback.
If you have any further questions or need any assistance, please don’t hesitate to get in touch. We are here to help.
Once again, thank you for your support and we hope you continue to find benefit from your order.
Kind regards,
Customer Care
HOLFORDirect
Risposta di Holfordnutrition
Good Afternoon Lynn
Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you find out vitamins good and the delivery quick.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
HOLFORDirect
Risposta di Holfordnutrition
Good Morning Helen
Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you are happy with your purchase.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
HOLFORDirect
Risposta di Holfordnutrition
Good Morning Murray
We're delighted you found the service excellent and had no issues. We very much appreciate the five stars and you taking the time to review us.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
HOLFORDirect
Simple and easy purchase process
17 febbraio 2024
Risposta di Holfordnutrition
Good Morning Mr Moore
We're delighted you experienced an easy purchase process. Thank you for taking the time to review us and for the five stars!
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
HOLFORDirect
Got the tests
19 gennaio 2024
Risposta di Holfordnutrition
Good Morning Jerome
We very much appreciate the five stars and you taking the time to review us.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
HOLFORDirect
Super olive oil
Quick delivery service. The oil arrived very well packaged. Extremely good extra virgin olive oil. Tasty and healthy. Love having it just dribbled on bread.
9 febbraio 2024
Risposta di Holfordnutrition
Good Morning
We are delighted to hear you are enjoying the olive oil. Many thanks for leaving a five star review. We appreciate you taking the time to do this.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
Excellent customer service
Excellent customer service by phone and delivery was swift and straightforward.
2 febbraio 2024
Non scritta su invito
Risposta di Holfordnutrition
Good Afternoon Tony
Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you found the service swift and straight forward.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
Unusually no delivery always been on Time of not early
Unusually, my items order have not arrived yet despite being advised digitally this would 2-3 days. Ordered This Friday (just passed) and still no delivery today Thursday, 01/02/2024. I have never had a problem with delivery from this company: Holford Direct before. Not sure how constructive I can make this feedback.
Brilliant Customer Service Holford Direct have re-sent my delivery through another carrier and notified me my order will to arrive tomorrow. Hopefully it's the full order because on Friday 1 item was the last one in stock.
Yay, received everything I ordered - so changed my rating to 4 stars.
26 gennaio 2024
Risposta di Holfordnutrition
Good afternoon Anne-Marie
We apologise that you haven't received your order.
We have investigated and although the order was dispatched the same day you ordered it (26 Jan) the tracking hasn't changed which means I'm afraid that Royal Mail have lost it. It may well turn up, however we have dispatched another parcel again today. We apologise again that you didn't receive your first order when expected.
If you agree that we don’t warrant a one star review then we would be really grateful if you can amend the review to a rating that you think is appropriate, or delete it completely.
Future customers rely on reviews to decide whether to order and also look at the overall rating to make a judgement. One star reviews impact on this and can have a huge impact on small businesses.
Thank you for your custom and do get in contact if you need any assistance in the future.
Kind regards
Customer Care
HOLFORDirect
ps Thank you Anne-Marie for the four stars!
Risposta di Holfordnutrition
Good Afternoon Jennie
Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you found the service super speedy and are happy with the quality of our products.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
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