I received an email 6th may to tell me that there was a delay on my order, I expected it to take ages, but on 8th may I was emailed to say it had been despatched, I picked it up a couple of days lat... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
When the very helpful member of staff couldn't find the DVD I was after he ordered it for me with the option of home delivery or collection. I collected it three days later.
L'azienda ha risposto
Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... Leggi di più
L'azienda ha risposto
I buy a lot at Yeovil store rob the manager is amazing he knows we're everything is i calling him the beard of knowledge I ask for stuff and he takes me street there he also suggests music i might... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Yeovil
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, Regno Unito
4,7
Eccellente
195 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Helpful staff
When the very helpful member of staff couldn't find the DVD I was after he ordered it for me with the option of home delivery or collection. I collected it three days later.
19 maggio 2026
Risposta di hmv (UK) - Yeovil
Hi Ian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
deep purple lp
I received an email 6th may to tell me that there was a delay on my order, I expected it to take ages, but on 8th may I was emailed to say it had been despatched, I picked it up a couple of days later, the shop assistant was excellent in the service I got
I am very impressed
Thank You
11 maggio 2026
Risposta di hmv (UK) - Yeovil
Hi bryan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great!
Easy and quick collection! Staff at Yeovil are always friendly and chatty and helpful, really love to visit!
16 maggio 2026
Risposta di hmv (UK) - Yeovil
Hi Mel,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I buy a lot at Yeovil store rob the…
I buy a lot at Yeovil store rob the manager is amazing he knows we're everything is i calling him the beard of knowledge I ask for stuff and he takes me street there he also suggests music i might like and many times I've come away with 3 / 4CDs what ever your paying him it isn't enough ps love having
16 maggio 2026
Risposta di hmv (UK) - Yeovil
Hi Paul
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our hmv Yeovil store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Quick easy to use website great service…
Quick easy to use website great service ordered from hmv loads would recommend it
11 maggio 2026
Risposta di hmv (UK) - Yeovil
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent staff and choice
10 maggio 2026
Risposta di hmv (UK) - Yeovil
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Lovely service from the workers
Lovely service from the workers, very friendly and helpful getting me what I wanted! Delivery was quick on an item I ordered in store. :)
9 maggio 2026
Risposta di hmv (UK) - Yeovil
Hi Ely
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order
Easy to order, great updates on order.At collection store in Yeovil, fantastic customer service.
25 aprile 2026
Risposta di hmv (UK) - Yeovil
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Yeovil
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV - Physical Media Hub!
Whether it is online or in store THE HMV experience is always top notch.
All stock easy to find, website easy to navigate and prices are very competitive.
Staff at Yeovil branch are always friendly, helpful and very knowledgeable.
Viva Le High Street! Long Live Physical Media!
19 aprile 2026
Risposta di hmv (UK) - Yeovil
Hi Darryl
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The excellent knowledge and…
The excellent knowledge and friendlyness of the staff they ordered what i wanted and the delivery came quickly. Thank you to the staff at hmv in Yeovil
18 aprile 2026
Risposta di hmv (UK) - Yeovil
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Picked up dvd from store last…
Picked up dvd from store last Wednesday, quicker than i expected
14 aprile 2026
Risposta di hmv (UK) - Yeovil
Hi Brian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The team in HMV Yeovil were fantastic
The team in HMV Yeovil were fantastic . They helped us with every kpop thing we needed. I believe the gentleman was called Roly and he was amazing with my daughter.
27 marzo 2026
Risposta di hmv (UK) - Yeovil
Hello Lynsey
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Yeovil store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Ordered on line and I was kept informed…
Ordered on line and I was kept informed of status of delivery at all times
Went into store to collect and met with friendly and efficient staff
28 marzo 2026
Risposta di hmv (UK) - Yeovil
Hi Brenda
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service
As usual pleasant and helpful staff facilitated my ordering, then collecting, the CD I wanted
16 marzo 2026
Risposta di hmv (UK) - Yeovil
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service although I had to…
Excellent service although I had to make 2 trips to collect my order as it wasn’t sent in in one package, series 5 arrived and series six at the following day.
So obviously would have been easier for me if they had been dispatched at the same time.
14 marzo 2026
Risposta di hmv (UK) - Yeovil
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I have paid for a copy of the The…
I have paid for a copy of the The Traving Willburys LP volume Three only to find it is out of stock, if had known that I would have obtained elsewhere it’s been sometime since I ordered it but have no update at all
13 marzo 2026
Risposta di hmv (UK) - Yeovil
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see the item is now on it's way to you and should arrive soon. Regards
Quick & easy
They ordered me a DVD which arrived a few days later and they texted me - no issues with order or collection.
11 marzo 2026
Risposta di hmv (UK) - Yeovil
Hi Sherwood,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Yeovil branch staff are always…
Yeovil branch staff are always welcoming, friendly and very helpful.
It is a valuable store to us customers so it must be kept 'up and running'.
14 febbraio 2026
Risposta di hmv (UK) - Yeovil
Hello PIP
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
DVD wouldn’t work all my other dvds…
DVD wouldn’t work all my other dvds work I had to go out of my way to take it back for to try and get it replaced then to they saying oh it can’t be delivered you have to come into store to collet it when I have payed for it to be delivered
It’s a joke
6 marzo 2026
Risposta di hmv (UK) - Yeovil
Hi Donna,
Thank you for your feedback.
We are very sorry to hear of your disappointment following your recent experience with us, please be advised that our hmv stores are exchange only and we unfortunately do not offer postal replacements.
We certainly appreciate your comments and please be assured that they shall be passed to the relevant team for review.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.