Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... Leggi di più
L'azienda ha risposto
Sede
Cambia sede176-178 High St, SO14 2BY Southampton, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harr... Leggi di più
L'azienda ha risposto
I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the... Leggi di più
L'azienda ha risposto
I was looking for a DVD which wasn't in stock. I asked a member of staff for help who looked on the system & found a batch of them were due to be delivered soon but he didn't know when. He explained e... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Southampton
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
176-178 High St, SO14 2BY, Southampton, Regno Unito
4,8
Eccellente
279 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Was very helpful when I was picking up…
Was very helpful when I was picking up a parcel . Very pleasant attitude too .
30 dicembre 2025
Risposta di hmv (UK) - Southampton
Hi Teresa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good knowledge and good help
Good knowledge and good help from the staff. This is the second good experience here in a month so couldn’t help but be impressed.
16 dicembre 2025
Risposta di hmv (UK) - Southampton
Hello Glen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful
I went into store to try and find some cds for a family members Xmas presents. The staff were really helpful in finding what I needed and the out of stock cd they said I can order online which I did with ease.
16 dicembre 2025
Risposta di hmv (UK) - Southampton
Hi Karen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Risposta di hmv (UK) - Southampton
Hello Colin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Southampton
Hello Linzi
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The salesperson Megan was an absolute…
The salesperson Megan was an absolute sweetheart, complemented my nails and was so polite and helpful. I always enjoy going to that branch of HMV but today was even better thanks to lovely Megan who served me at the till.
23 dicembre 2025
Non scritta su invito
Risposta di hmv (UK) - Southampton
Hi Consumer
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Southampton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The staff member in my local store was…
The staff member in my local store was helpful and found my order quickly and he also found me other products that I wished to buy
18 dicembre 2025
Risposta di hmv (UK) - Southampton
Hi Mandy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy customer
Easy to order. Status updated when required. Delivery on date given and a £2+ refund given with no explanation.
Very satisfied customer
.
14 dicembre 2025
Risposta di hmv (UK) - Southampton
Hi Jan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was given a delivered notice from the…
I was given a delivered notice from the Royal stating that they had left my parcel in my blue bin however when I checked it wasn’t there
8 dicembre 2025
Non scritta su invito
Risposta di hmv (UK) - Southampton
Hi Kane
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Risposta di hmv (UK) - Southampton
We love to hear that Clive, great stuff and thank you for shopping with us at hmv!
Reliable service.
3 dicembre 2025
Risposta di hmv (UK) - Southampton
Hello customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV service
HMV has so many K-pop albums there and there is so many to choose from, I was looking for the stray kids album and I asked one of the workers and they were so nice and their service was great I would recommend them for kpop albums!!!
7 dicembre 2025
Non scritta su invito
Risposta di hmv (UK) - Southampton
Hi Nadine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Risposta di hmv (UK) - Southampton
Hello Michael
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Hassle free purchase
Communication was excellent. The items were dispatched promptly.
Pick up at the Southampton store was straight forward, and the staff courteous and efficient.
30 novembre 2025
Risposta di hmv (UK) - Southampton
Hi MR
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
Michelle
Customer Service Team
hmv.com
Ordering online is easy and I get the…
Ordering online is easy and you get the choice to have your order delivered to store.( there is no delivery fee for this ). I would rather collect from store as it means I don't have to wait in or risk the order being kept on the doorstep. Also I am kept up to date by email letting me know when to expect the order to arrive and when it actually dies.
26 novembre 2025
Risposta di hmv (UK) - Southampton
Hi Lynn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon
you guys kept me updated on the time nd…
you guys kept me updated on the time nd delivery was perfect! so helpful
26 novembre 2025
Risposta di hmv (UK) - Southampton
Hi Jennifer,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered item in store for home delivery…
Ordered item in store for home delivery for an item they did not have in store. Was very straightforward and staff were very helpful. Item arrived within a week with no issues
22 novembre 2025
Risposta di hmv (UK) - Southampton
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Bought 3 vinyls for my daughter for…
Bought 3 vinyls for my daughter for Christmas, perfectly packaged. Don’t expect anything less from HMV, thank you ⭐️⭐️⭐️⭐️⭐️
25 novembre 2025
Risposta di hmv (UK) - Southampton
Hi Emily,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Southampton
Hi Linda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Professional service.
Helpful staff,and caring in the job they do,at hmv southampton. The staff ordered a special cd of pink Floyd on their computer. I received the cd very promptly. Thank you for excellent customer service.
13 novembre 2025
Risposta di hmv (UK) - Southampton
Hi Terence
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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