Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... Leggi di più
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Sede
Cambia sede176-178 High St, SO14 2BY Southampton, GB
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Scopri cosa dicono le persone
I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the... Leggi di più
L'azienda ha risposto
From the moment I asked the sales assistant about my enquiry, he was so helpful. Very informative. Friendly. My daughter has learning difficulties and said sales assistant was so gentle and helpful. H... Leggi di più
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Ordering online is easy and you get the choice to have your order delivered to store.( there is no delivery fee for this ). I would rather collect from store as it means I don't have to wait in or ris... Leggi di più
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Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Southampton
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
176-178 High St, SO14 2BY, Southampton, Regno Unito
4,7
Eccellente
282 recensioni
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Sent wrong item, still waiting for refund
Sent the wrong item. Couldn’t swap it in the shop. Customer service was worse than useless. Item returned and accepted still no refund
Always stick with your local independent shops
20 agosto 2026
Risposta di hmv (UK) - Southampton
Hi Patrick,
Thank you for taking the time to leave us some feedback regarding your recent experience.
We're sorry to hear of the issue regarding the incorrect item received and a delay to your refund; apologies for any disappointment and inconvenience caused as a result of this.
We can confirm that the item has been received back at our warehouse and a refund was issued yesterday (25/08/26) back to your original payment method. Please allow 24 hours for these funds to be processed back into your PayPal account.
Thanks for bringing this matter to our attention.
Kept up to date with my order and knew…
Kept up to date with my order and knew when it would arrive
13 agosto 2026
Risposta di hmv (UK) - Southampton
Hi Gemma
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Cd I wanted was not on shelves
Cd I wanted was not on shelves. Staff tried very hard to find it
But I had to order it to be delivered
30 luglio 2026
Risposta di hmv (UK) - Southampton
Hi irene
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Ordering to ready for collection in 3 Days
Outstanding service from beginning to end, all within 3 Days of ordering! Thankyou HMV.
2 agosto 2026
Risposta di hmv (UK) - Southampton
Hi Tim
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Wish you had more versions of the new…
Wish you had more versions of the new ateez album that were listed on the website but not in store
4 luglio 2026
Risposta di hmv (UK) - Southampton
Hi Chloe
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Pre orders take longer than just…
Pre orders take longer than just collecting new albums in store
13 dicembre 2025
Risposta di hmv (UK) - Southampton
Hi Jonathan
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Came when was released as was a pre…
Came when was released as was a pre order was informed well packaged
19 giugno 2026
Risposta di hmv (UK) - Southampton
Hi Sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service
I was looking for a DVD which wasn't in stock. I asked a member of staff for help who looked on the system & found a batch of them were due to be delivered soon but he didn't know when. He explained everything to me and I was very please with the customer service I received.
11 giugno 2026
Risposta di hmv (UK) - Southampton
Hi Marc
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had a nice conversation with the…
I had a nice conversation with the woman at the counter. She complimented my necklace, was incredibly polite and helped me with exactly what I needed :)
11 giugno 2026
Risposta di hmv (UK) - Southampton
Hi Tom
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff were friendly and helpful and…
The staff were friendly and helpful and the product arrived in a few days
19 giugno 2026
Risposta di hmv (UK) - Southampton
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service as usual
17 giugno 2026
Risposta di hmv (UK) - Southampton
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The store isn’t a patch on the one that…
The store isn’t a patch on the one that was on Above Bar. Staff are fine but they need a different system than asking you to put your email in every time you buy something. Screen is hard to type on so end up with loads of typos. I’d rather they store my email and scan a code that links to my account. Stock isn’t always in on release date. Also, miss the points system. Serves its purpose when you want something but store feels quite soulless which was never an issue in the old HMV store. Three levels- movies upstairs, new stuff and then lower level for music and diff genres. Those were the days… 😂
7 giugno 2026
Risposta di hmv (UK) - Southampton
Hi Sian
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
I wanted some classical music from…
I wanted some classical music from Rondo Veneziano but I couldn’t get it in store so had to order it, the assistant was very helpful, the disc came within 4 days
2 giugno 2026
Risposta di hmv (UK) - Southampton
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Availability of stock was what I wanted
Availability of stock, and ease of ordering, delivered promptly with no,issues
23 maggio 2026
Risposta di hmv (UK) - Southampton
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Southampton
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Southampton
Hi Bernie,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMW Southampton continues to be rad!
HMW Southampton continues to stock both cd and vinyl. New music is always on the speakers. The staff are knowledgeable and keen to help wherever they can.
I used to work for this long loved hight street asset and will pop in most weeks to grab new releases and order the lesser known artists. Keep it up xx
2 maggio 2026
Risposta di hmv (UK) - Southampton
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service at Southampton shop
We visited the Southampton shop on Saturday 2 May, we received excellent service from Harry who was so patient and kind in explaining different headsets for my son who has autism
2 maggio 2026
Non scritta su invito
Risposta di hmv (UK) - Southampton
Hi debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff in your Southampton…
Very helpful staff in your Southampton branch. Thank you.
15 aprile 2026
Risposta di hmv (UK) - Southampton
Hi Alison
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Southampton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
I love the film 10 out 10
3 aprile 2026
Risposta di hmv (UK) - Southampton
Hi Luke,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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