hmv (UK) - Romford Recensioni 

317
TrustScore 5 su 5

4,8

7 / 9 Lockwood Walk, RM1 3RH Romford, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase, Staff are always welcoming to me, helpful, polite, friendly and kind. Donna i... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

On my recent order i was surprised that it was delivered to the shop by royal mail rather than usual stock delivery , apart from that it was fine.

L'azienda ha risposto

Valutata 5 stelle su 5

Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Shout out to the staff at Romford branch! An all round marvellous bunch, their knowledge is outstanding and there's always a good selection of vinyl and DVDs with plenty on the odd side. The addition... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di musica
  2. Negozio di CD
  3. Negozio di DVD
  4. Negozio di dischi
  5. Negozio di impianti audio domestici
  6. Negozio di t-shirt

Informazioni su hmv (UK) - Romford

Scritti dall'azienda

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Scritti dall'azienda

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informazioni di contatto

  • 7 / 9 Lockwood Walk, RM1 3RH, Romford, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

317 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(317)

30.066 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

It would be nice if hmv notified me…

It would be nice if hmv notified me when my order was in at the store that I choose.
This has happened every time I place an order

30 dicembre 2024
Logo di hmv (UK) - Romford

Risposta di hmv (UK) - Romford

Hi Colin

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Valutata 5 stelle su 5

This was a gift for my son not many…

This was a gift for my son not many shops around anymore, so really pleased with the click and collect service. Good price and excellent service. Only took a couple of days for the item to arrive.

26 dicembre 2024
Logo di hmv (UK) - Romford

Risposta di hmv (UK) - Romford

Hi Rif

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

I have been watching that DVD and I…

I have been watching that DVD and I gave the cat naps card game to my Sister and her husband.

24 dicembre 2024
Logo di hmv (UK) - Romford

Risposta di hmv (UK) - Romford

Hi Josh

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 5 stelle su 5

Easy to collect items ordered online

Easy to collect items ordered online, friendly staff

19 dicembre 2024
Logo di hmv (UK) - Romford

Risposta di hmv (UK) - Romford

Hi HUW

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Excellent customer service

Easy to order online, staff at Romford HMV were excellent and super helpful when collecting my order, excellent customer service!

19 dicembre 2024
Logo di hmv (UK) - Romford

Risposta di hmv (UK) - Romford

Hi Mark

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valutata 5 stelle su 5

I really like their service

I really like their service. Members of staff are extremely friendly. Orders come when they are expected.

12 dicembre 2024
Logo di hmv (UK) - Romford

Risposta di hmv (UK) - Romford

Hi Morgan

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon in hmv Romford.

Thanks.

Valutata 5 stelle su 5

The item I ordered was easy to find and…

The item I ordered was easy to find and delivery was quick.

10 dicembre 2024
Logo di hmv (UK) - Romford

Risposta di hmv (UK) - Romford

Hello Michelle

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Good service friendly very helpfull…

Good service friendly very helpfull staff

10 dicembre 2024
Logo di hmv (UK) - Romford

Risposta di hmv (UK) - Romford

Hi Mr Lowe

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 1 stelle su 5

Only received one item I’m still…

Only received one item I’m still waiting for the oasis t-shirt I purchased it was in stock when you took my money so there’s no excuse for the delay

11 dicembre 2024
Logo di hmv (UK) - Romford

Risposta di hmv (UK) - Romford

Hi Tracey

Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see the order is now being processed and will be dispatched soon.

Kind regards

Valutata 5 stelle su 5

Easy ordered

Easy ordered. Goid communication during delivery and very good customer service in shop.

11 dicembre 2024
Logo di hmv (UK) - Romford

Risposta di hmv (UK) - Romford

Hi Donna

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Romford branch

Romford branch - Jay was very helpful and friendly member of staff.

8 dicembre 2024
Logo di hmv (UK) - Romford

Risposta di hmv (UK) - Romford

Hi customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Romford store staff are really friendly…

Romford store staff are really friendly and helpful. I was looking for a certain vinyl that wasn't available in store, but one of the younger staff members looked it up online for me and ordered it to be delivered in store for me to collect. Fast, friendly and very reliable service. Thank you 😊

9 dicembre 2024
Logo di hmv (UK) - Romford

Risposta di hmv (UK) - Romford

Hi Carly

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Staff in store helpful and…

Staff in store helpful and knowledgeable order arrived quickly and safely

8 dicembre 2024
Logo di hmv (UK) - Romford

Risposta di hmv (UK) - Romford

Hi Christine

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 5 stelle su 5

The staff were very polite and helpful…

The staff were very polite and helpful and my order was delivered to the store in good time

7 dicembre 2024
Logo di hmv (UK) - Romford

Risposta di hmv (UK) - Romford

Hi Kyriacou

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Pleasant and very helpful.

Pleasant and very helpful.

28 novembre 2024
Logo di hmv (UK) - Romford

Risposta di hmv (UK) - Romford

Hi Brian, 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 5 stelle su 5

Very helpful member of staff

I went into HMV looking for a game for my son's Nintendo switch. I'm a bit naive when it comes to tech and games and needed some guidance. The member of staff was very helpful, knew exactly what I needed and guided me in the right direction. She was also very friendly and kind.

21 novembre 2024
Logo di hmv (UK) - Romford

Risposta di hmv (UK) - Romford

Hello Adele, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Polite and helpful

Polite and helpful

7 novembre 2024
Logo di hmv (UK) - Romford

Risposta di hmv (UK) - Romford

Hello ken,

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Always a superb experience with HMV

Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively wants to give MORE money to Mr Bezos? HMV pay UK employees and UK tax unlike Amazon so please support them!

31 ottobre 2024
Logo di hmv (UK) - Romford

Risposta di hmv (UK) - Romford

Hi Oedipus, 

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valutata 5 stelle su 5

First class as all ways

First class as all ways

29 ottobre 2024
Logo di hmv (UK) - Romford

Risposta di hmv (UK) - Romford

Hi Spencer, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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