I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase, Staff are always welcoming to me, helpful, polite, friendly and kind. Donna i... Leggi di più
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Sede
Cambia sede7 / 9 Lockwood Walk, RM1 3RH Romford, GB
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Was very pleased with the service I recieved at the Romford store. I have always found the staff very polite and helpful and great to be able to talk to someone who knows about music.
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I ordered a record as a Christmas gift for my niece, paid for the item (£35) in November, then just saw out of stock, new stock expected soon, but no other updates. I missed Christmas and it has... Leggi di più
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Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively... Leggi di più
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Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Romford
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
7 / 9 Lockwood Walk, RM1 3RH, Romford, Regno Unito
4,8
Eccellente
314 recensioni
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Quick and effecient
Quick and effecient. Nicely packaged.quick to retrieve. Friendly staff
27 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Went into store ordered the cd as they…
Went into store ordered the cd as they did not have it in stock. The assistant ordered it for me within 2 days it was ready for me to collect. They did say it can't take up to 5 days but it didn't. The staff were very polite and helpful.
23 luglio 2026
Risposta di hmv (UK) - Romford
Hi Debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Romford
Hello Tony,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great customer service
The advisor who served me was extremely helpful, engaging and efficient in assisting me with a purchase from the Romford store.
21 luglio 2026
Risposta di hmv (UK) - Romford
Hi Bryan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Was very pleased with the service I…
Was very pleased with the service I recieved at the Romford store. I have always found the staff very polite and helpful and great to be able to talk to someone who knows about music.
14 luglio 2026
Risposta di hmv (UK) - Romford
Hi Penelope,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
So helpful in store
So helpful in store. Theychecked but didn't have the DVD I wanted in store. However, they ordered it immediately and it was available to collect very quickly. I much prefer to go to the store if possible for just this reason.
15 luglio 2026
Risposta di hmv (UK) - Romford
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Romford
I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase,
Staff are always welcoming to me, helpful, polite, friendly and kind.
Donna in particular is great, always says hello if she sees me first. Goes out of her way to help me. We chat about what new DVD we have watched, and of course when not busy. I respect work boundaries. Donna has recommended some great films and I have to her. Donna is really a lovely person, and she also works very hard.
14 luglio 2026
Risposta di hmv (UK) - Romford
Hello MISS
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Romford store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Staff always helpful in romford hmv
Staff always helpful in romford hmv. I go nearly every week buying a cd depends what is out.
7 luglio 2026
Risposta di hmv (UK) - Romford
Hello Ian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very Helpful and friendly thank Hmv
3 luglio 2026
Risposta di hmv (UK) - Romford
Hi ROBERT
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Romford for me has always been a…
HMV Romford for me has always been a very nice place to visit with very knowledgeable staff very good understanding of what they have in stock and on the market.
Thay always have been very welcoming into the store so their customer services has always have been great I recently made an order and had to deliver to the store and as per usual the experience was absolutely brilliant they have so many things collectables and fun things that you thort you never needed that made my desk look grate what a place to shop.
3 luglio 2026
Risposta di hmv (UK) - Romford
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Risposta di hmv (UK) - Romford
Hello Leah,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order with a quick delivery.
17 giugno 2026
Risposta di hmv (UK) - Romford
Hi Ian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to book and pay in store
Easy to book and pay in store, email received and picked up at the store on way home from work. Staff very happy to take my order.
5 giugno 2026
Risposta di hmv (UK) - Romford
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Romford
Hi Kim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Romford
Hi Michelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff very good to talk to
30 maggio 2026
Risposta di hmv (UK) - Romford
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Romford
Hi annabel
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
Reliable for anime and BTS items and…
Reliable for anime and BTS items and helpful staff. Thank you.
12 maggio 2026
Risposta di hmv (UK) - Romford
Hi Cyndi
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Romford store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
HMV. Excellent
Very good online service and the shops are good as well. Excellent website easy to use and buy from. Romford shop is great excellent help. Find things which you can not find. Very polite.
8 maggio 2026
Risposta di hmv (UK) - Romford
Hi GARRY
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Smooth purchase and collection
I was very happy with my purchasing experience, from ordering through the website right through to collection from the store.
Jay was very helpful, friendly snd professional
1 maggio 2026
Risposta di hmv (UK) - Romford
Hi Debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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