I would recommend HMV for ordering films on DVD or Blu Ray - prefer ordering from HMV than from Amazon or other online retailers. The order for box sets went fine. I collected them in store (in the... Leggi di più
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Sede
Cambia sede13 Holy Brook Walk, The Oracle, RG1 2AQ Reading, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by. Not many options to purchase music on the hig... Leggi di più
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Great to meet Michael Ball& get his new album signed, having this event in store boosts sales and gives the fans a chance to meet Michael Ball. Please invite him again, to promote future albums.
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Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting Could not see many staff around. Tho appreciate probably sig... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Reading
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
13 Holy Brook Walk, The Oracle, RG1 2AQ, Reading, Regno Unito
4,7
Eccellente
233 recensioni
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Extremely helpful staff.
18 ottobre 2023
Risposta di hmv (UK) - Reading
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fantastic fantastic fantastic what a…
Fantastic fantastic fantastic what a store so many cool things to buy, love it.
19 ottobre 2023
Risposta di hmv (UK) - Reading
Hi Magicmike
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Reading
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Birthday Presents
Helpful staff when making order in store, everything (2 items, a double vinyl album and 11 CD box set) delivered promptly, securely and without any problems.
4 ottobre 2023
Risposta di hmv (UK) - Reading
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff
Friendly staff! Smooth transaction. As always. A lot of vinyl records to choose from. HMV is my happy place!!!
6 ottobre 2023
Risposta di hmv (UK) - Reading
Hi Frank
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Did a pre order which arrived on time…
Did a pre order which arrived on time plus needed help with a dvd and was very helpful in making my decision well done HMV
29 settembre 2023
Risposta di hmv (UK) - Reading
Hi Thomas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was quick and efficient
20 settembre 2023
Risposta di hmv (UK) - Reading
Hi Zulleha
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Order c.d hmv reading very quick…
Order c.d hmv reading very quick delivery to reading shop very happy with service
30 agosto 2023
Risposta di hmv (UK) - Reading
Hi Lee
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Greatest place to buy merch and music albums
Greatest place to buy merchandise and music albums, nice price and fast delivery
11 agosto 2023
Risposta di hmv (UK) - Reading
Hi Daria
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I thought the whole order process was…
I thought the whole order process was really professional & the collection of the order had really efficient customer service and they used positive communication they were polite and really friendly whilst I got my order all in all a really positive experience I'll come back and order with this company again
Thanks for your recent help & I'll come back to you in the foreseeable future I recommend online ordering with HMV to anyone who hasn't tried it before because of how easy it is to do
17 luglio 2023
Risposta di hmv (UK) - Reading
Hi William
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
No issues with click and and collect…
No issues with click and and collect and finding staff for help
1 agosto 2023
Risposta di hmv (UK) - Reading
Hi Shuhena
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Reading
Hi Barton
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Helpful staff and excellent service
The staff were very helpful in sourcing 2 DVDs for me. Both were old 70/80s films. One was in stock and the other ordered. The ordered arrived in a couple of days. Very impressed with the service and would recommend using the HMV Reading store to family and friends.
22 luglio 2023
Risposta di hmv (UK) - Reading
Hi Tom
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The staff are very helpful and polite…
The staff are very helpful and polite and there’s a good variety
19 luglio 2023
Risposta di hmv (UK) - Reading
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly and responsive staff
Friendly and responsive staff member, patient. Great products, order all correct.
21 luglio 2023
Risposta di hmv (UK) - Reading
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
i bought a newjeans(kpop) album today…
i bought a newjeans(kpop) album today and i noticed that the photocards were missing (it was sealed so it was most likely the manufacturers fault) and i contacted costumer service and they told me to return/exchange it
i went back to the store and one of the staff (his name is john if i’m not wrong) helped me with this he was very sweet abt it too i’m very grateful and happy that i was able to exchange it
hope you have a great weekend thank you so much!!<333
21 luglio 2023
Non scritta su invito
Risposta di hmv (UK) - Reading
Hi Sraddha
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I was told my order was in when it was…
I was told my order was in when it was not. They could not refund the money either. I was then told that someone would ring me when my order was in. Still waiting. Will not be ordering from Reading HMV again
17 luglio 2023
Risposta di hmv (UK) - Reading
Hi NIGEL
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Kind regards
The service at the Reading store is…
The service at the Reading store is excellent,nothing is to much trouble for the staff,they are all very friendly & make it a pleasurable place to shop
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
14 luglio 2023
Risposta di hmv (UK) - Reading
Hi Dennis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to shop and pick what you want.
Really nice to just look around choose something you want or in my case pre order.
9 luglio 2023
Risposta di hmv (UK) - Reading
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My whole experience Instore ordering at…
My whole experience Instore ordering at HMV Reading, was excellent. The member of staff who served me, was very friendly helpful and very knowledgeable. Thankyou
7 luglio 2023
Risposta di hmv (UK) - Reading
Hi Kate
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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