hmv (UK) - Reading Recensioni 

241
TrustScore 4.5 su 5

4,7

13 Holy Brook Walk, The Oracle, RG1 2AQ Reading, GB


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Valutata 5 stelle su 5

The salesperson at HMV Reading, Phil K, was very helpful. He ordered the CD album for me, and the whole process was smooth and easy. I was pleasantly surprised that it was dispatched in just three day... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by. Not many options to purchase music on the hig... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would recommend HMV for ordering films on DVD or Blu Ray - prefer ordering from HMV than from Amazon or other online retailers. The order for box sets went fine. I collected them in store (in the... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting Could not see many staff around. Tho appreciate probably sig... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di musica
  2. Negozio di CD
  3. Negozio di DVD
  4. Negozio di dischi
  5. Negozio di impianti audio domestici
  6. Negozio di t-shirt

Informazioni su hmv (UK) - Reading

Scritti dall'azienda

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Scritti dall'azienda

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informazioni di contatto

  • 13 Holy Brook Walk, The Oracle, RG1 2AQ, Reading, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

241 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(241)

30.846 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The shop assistant was excellent

The shop assistant was excellent, very helpful.

7 luglio 2026
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Risposta di hmv (UK) - Reading

Hi customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 2 stelle su 5

Too long for click and collect

Too long for click and collect

10 luglio 2026
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Risposta di hmv (UK) - Reading

Hi Customer

Thanks for getting in touch.

We're sorry to hear of the delay with your order reaching the store our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.

We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.

Valutata 5 stelle su 5

Easy to you order and collect

Easy to you order and collect. Friendly staff in store.

3 luglio 2026
Logo di hmv (UK) - Reading

Risposta di hmv (UK) - Reading

Hi Barbara

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Great service at HMV Reading

The salesperson at HMV Reading, Phil K, was very helpful. He ordered the CD album for me, and the whole process was smooth and easy. I was pleasantly surprised that it was dispatched in just three days—it was much faster than I expected. Great service, and I’m very happy with my experience!

28 giugno 2026
Logo di hmv (UK) - Reading

Risposta di hmv (UK) - Reading

Hello Cherie

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Reading store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

Valutata 5 stelle su 5

Quick delivery and great customer…

Quick delivery and great customer service at the store during the ordering process

13 giugno 2026
Logo di hmv (UK) - Reading

Risposta di hmv (UK) - Reading

Hi Jules

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valutata 5 stelle su 5

The guy that served me when I ordered…

The guy that served me when I ordered Waking Ned was so helpful and friendly. A real credit to the Reading store

22 giugno 2026
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Risposta di hmv (UK) - Reading

Hi Valerie

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 5 stelle su 5

I ordered my DVD in March and paid for…

I ordered my DVD in March and paid for it but the DVD wasnt due to be released until June. I was kept well informed of what was happening to my order. The staff were very helpful and very professional

19 giugno 2026
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Risposta di hmv (UK) - Reading

Hi Elaine

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Good products and fast delivery.

I've been buying from HMV online store for several years. They offer a wide range of DVD and Blu-Rays at reasonable price, and fast delivery. Very professional and friendly staff at the Reading Oracle location.

7 giugno 2026
Logo di hmv (UK) - Reading

Risposta di hmv (UK) - Reading

Hi Fardine

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Would recommend HMV for ordering box sets

I would recommend HMV for ordering films on DVD or Blu Ray - prefer ordering from HMV than from Amazon or other online retailers. The order for box sets went fine. I collected them in store (in the Oracle in Reading).

30 maggio 2026
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Risposta di hmv (UK) - Reading

Hi David

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

The three staff members I spoke to were…

The three staff members I spoke to were extremely helpful and pleasant.

27 maggio 2026
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Risposta di hmv (UK) - Reading

Hi LESLEY

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Great to meet Michael Ball& get his new…

Great to meet Michael Ball& get his new album signed, having this event in store boosts sales and gives the fans a chance to meet Michael Ball. Please invite him again, to promote future albums.

23 maggio 2026
Logo di hmv (UK) - Reading

Risposta di hmv (UK) - Reading

Hi jeanette

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

I came for Michael Ball record signing…

I came for Michael Ball record signing and everything was very well organised. The staff were helpful and tolerant of all we star-struck fans and were happy to oblige by taking photos

23 maggio 2026
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Risposta di hmv (UK) - Reading

Hi Jenny

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Great service - top store.…

Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by.
Not many options to purchase music on the high street nowadays but HMV roll on thankfully despite the not too distant difficulties they faced. Music wise a great option in contrast to the impersonal massive commercial juggernaut that dominates nowadays.

6 maggio 2026
Logo di hmv (UK) - Reading

Risposta di hmv (UK) - Reading

Hi Steve

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

The ordering process is…straightforward

The ordering process is straightforward, the service is excellent as are the staff to deal with.
Can’t be faulted.

7 maggio 2026
Logo di hmv (UK) - Reading

Risposta di hmv (UK) - Reading

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Good product

Good product, easy collection, good value for money

1 maggio 2026
Logo di hmv (UK) - Reading

Risposta di hmv (UK) - Reading

Hello Kiera

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

friendly helpful staff

friendly helpful staff, quick service, blu-rays I wanted were obtained for me

23 aprile 2026
Logo di hmv (UK) - Reading

Risposta di hmv (UK) - Reading

Hi Andy, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

The delivery is always fast and when I…

The delivery is always fast and when I visit the shops the workers are always very polite

27 aprile 2026
Logo di hmv (UK) - Reading

Risposta di hmv (UK) - Reading

Hi Alfie

Thanks for your review. We love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valutata 5 stelle su 5

Great service

Great service

15 aprile 2026
Logo di hmv (UK) - Reading

Risposta di hmv (UK) - Reading

Hi Ollie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Reading HMV Staff are always very…

Reading HMV Staff are always very helpful, I visit their shop often to Pick up online orders, and to browse and buy In store. Highly Recommended anytime.

1 aprile 2026
Logo di hmv (UK) - Reading

Risposta di hmv (UK) - Reading

Hello Mick

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

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