hmv (UK) - Reading Recensioni 232

TrustScore 4.5 su 5

4,7

13 Holy Brook Walk, The Oracle, RG1 2AQ Reading, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great to meet Michael Ball& get his new album signed, having this event in store boosts sales and gives the fans a chance to meet Michael Ball. Please invite him again, to promote future albums.

L'azienda ha risposto

Valutata 5 stelle su 5

Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by. Not many options to purchase music on the hig... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I came for Michael Ball record signing and everything was very well organised. The staff were helpful and tolerant of all we star-struck fans and were happy to oblige by taking photos

L'azienda ha risposto

Valutata 3 stelle su 5

Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting Could not see many staff around. Tho appreciate probably sig... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di musica
  2. Negozio di CD
  3. Negozio di DVD
  4. Negozio di dischi
  5. Negozio di impianti audio domestici
  6. Negozio di t-shirt

Informazioni su hmv (UK) - Reading

Scritti dall'azienda

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Scritti dall'azienda

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informazioni di contatto

  • 13 Holy Brook Walk, The Oracle, RG1 2AQ, Reading, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

232 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Caring Service

Excellent service as on asking a cashier where/if a mobile accessory might be , she took me to it as unsure herself. She then said that SHE would know in future herself. I was using a walking aid,
This is not unusual as previously I have found staff there are always pieasant and professional but Never patronising. This is whether I’m using a walking aid or not.

6 dicembre 2025
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Risposta di hmv (UK) - Reading

Hi Robin

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Arrived quickly.

Arrived quickly.

2 dicembre 2025
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Risposta di hmv (UK) - Reading

Hi Ann

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 4 stelle su 5

great value

easy to order newly released blu ray title at a great price and collect from local store

4 dicembre 2025
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Risposta di hmv (UK) - Reading

Hello Graham

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Valutata 5 stelle su 5

Staff complete attentiveness

Even though the shop was busy the staff member we enquired about the DVD was Immediately attentive and focused on our enquiry. Throughout the progress to receiving the order by post we were given full attention with a smile.

22 novembre 2025
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Risposta di hmv (UK) - Reading

Hi Laurence,

Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 1 stelle su 5

Very rude costumer service

Very rude costumer service

3 dicembre 2025
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Risposta di hmv (UK) - Reading

Hi Elis

Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

Valutata 5 stelle su 5

Great Store

Great itens, many discounts and excellent service

26 novembre 2025
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Risposta di hmv (UK) - Reading

Hi Ives

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

great staff

13 novembre 2025
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Risposta di hmv (UK) - Reading

Hi Ricardo

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 5 stelle su 5

Brilliant service provided by HMV in…

Brilliant service provided by HMV in Reading.

30 ottobre 2025
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Risposta di hmv (UK) - Reading

Hi Aniz

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Good service amazing shop

Good service amazing shop

14 ottobre 2025
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Risposta di hmv (UK) - Reading

Hi 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 5 stelle su 5

Very helpful and friendly!

I bought the 3 for £66 deal but there was one record I wanted that was supposedly in stock, but I couldn’t find it. Multiple members of staff started looking for it, but after it was nowhere to be found I placed a click and collect order. Unfortunately when I collected the order, one of the vinyls came pre-scratched. I contacted HMV and was told I could take it in-store for an exchange, or post it back for a refund. When I went back into HMV Reading, the staff were once again very accommodating. I exchanged my vinyl for a different album in the end and it’s perfect, I love it so much. I was very happy with the helpfulness and friendliness of the staff in store as well as online.

14 ottobre 2025
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Risposta di hmv (UK) - Reading

Hi Bethany

Thank you for leaving a 5 star review! We are sorry to hear about your damaged item, apologies for any inconvenience caused. We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Ordering DVD.S

I found it easy to order the DVD i wanted to buy before I always into the HMV Store in Reading but I know find it easier to order online from HMV as I am unable to to get to the HMV Store i never used to be able to order be able to order DVD.S before but now I find it easier to Order the DVD.S

12 settembre 2025
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Risposta di hmv (UK) - Reading

Hi Laurence

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Good service

Good service

1 settembre 2025
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Risposta di hmv (UK) - Reading

Hi angela

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Dvd pre order

Easy to use easy to order it comes on time including bank holidays

28 agosto 2025
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Risposta di hmv (UK) - Reading

Hi brian

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

fine shyt present

quick and fast service, fine shyt rlly enjoyed his vinyl

22 agosto 2025
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Risposta di hmv (UK) - Reading

Hi Diana

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Always keep you updated

Always keep you updated, I am so pleased with then ear phones

16 agosto 2025
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Risposta di hmv (UK) - Reading

Hi Trevor

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Quick pick up service

Quick pick up service, courteous & professional as ever.

14 agosto 2025
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Risposta di hmv (UK) - Reading

Hi Mike

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Great place to shop!

Friendly staff who were very knowledgeable on their products. This was the hmv in the oracle reading.

13 agosto 2025
Logo di hmv (UK) - Reading

Risposta di hmv (UK) - Reading

Hi Shelley

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

The staff in this store was very…

The staff in this store was very helpful with my cd

8 agosto 2025
Logo di hmv (UK) - Reading

Risposta di hmv (UK) - Reading

Hi Nicola

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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