Very nice young man helped me order a CD I wanted. He was very efficient and I was kept up-to-date about the delivery process. The CD was easy to collect and the whole experience from order to deliv... Leggi di più
L'azienda ha risposto
Sede
Cambia sede2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL Northampton, GB
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Very helpful store staff. It was so easy to return a record and exchange for something else with a gift receipt. Nothing was too much trouble.
L'azienda ha risposto
I ordered my dvd on line for pick up at my closest HMV store. My order was acknowledged straight away and I was notified when I could pick it up. No problems or issues just plain vanilla good service.... Leggi di più
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Your till hands need strong urge and reminder. I received an email confirmation of my CD's delivery. They were 3 CD's on my request. I did show at the till order number and confirmations of deliv... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Northampton
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL, Northampton, Regno Unito
4,7
Eccellente
172 recensioni
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Simple to order kept up to date with…
Simple to order kept up to date with yhe unfortunate delay, no fault of HMV
27 marzo 2026
Risposta di hmv (UK) - Northampton
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were keen and helpful
The staff were keen and helpful, as the dvd was not in stock it was ordered and arrived very quickly.
19 marzo 2026
Risposta di hmv (UK) - Northampton
Hello Glenn
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Dvds.
Bought some dvds but some of the series were missing . The assistant checked the stock and then ordered the ones needed . They came within 2 days . Excellent service .
22 marzo 2026
Risposta di hmv (UK) - Northampton
Hi Sally
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Simply the best
The staff member that served us at the till on Sunday afternoon . Very nice man I didnt catch is name very helpful and spoke very highly of the company .my daughter would like to come one day work for you !! Thank you we found what we was looking for with ease . Superb selection of Artists vinyls and kpop in stock.
3 marzo 2026
Risposta di hmv (UK) - Northampton
Hi Anne-Marie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They are amazing was quite happy to…
They are amazing was quite happy to help me get what I wanted
28 febbraio 2026
Risposta di hmv (UK) - Northampton
Hello Charlotte,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Friendly, welcoming & very efficient
Looking for particular non-mainstream recordings the folks at the Northampton store found what I was looking for and, as one was orchestral, made sure I could see the options for the soloist and conductor.
First class
18 febbraio 2026
Risposta di hmv (UK) - Northampton
Hi Stu
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Northampton
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Would have been 5 stars except for a…
Would have been 5 stars except for a mix up with my email address.
12 febbraio 2026
Risposta di hmv (UK) - Northampton
Hi CLIVE
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
easy.
item easy to order (in store) with a polite and friendly staff member, delivery arrived as scheduled, so no complaimnts, would not hesitate to use again..
4 febbraio 2026
Risposta di hmv (UK) - Northampton
Hi Happy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent choice of vinyl
Excellent choice of vinyl, found an album I have been looking for for a long time! Happy man 🤠
19 gennaio 2026
Risposta di hmv (UK) - Northampton
Hello Rod,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Amazing service from HMV
Amazing service from HMV & I have given the cd to a friend to listen to as she's not had the chance to see the film. Last time I gave her part 1 cd and it felt right she has part 2.
17 gennaio 2026
Risposta di hmv (UK) - Northampton
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Northampton store is helpfully and more…
Northampton store is helpfully and more than happy to help.💯✔️
Remember to go buy hard copies of favourite movies for the moment you really need to enjoy 💯
10 gennaio 2026
Risposta di hmv (UK) - Northampton
Hi Sara,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Exellent customer service
Exellent availability of products great helpful and freindly staff iam always thanked for shopping in HMV
11 gennaio 2026
Risposta di hmv (UK) - Northampton
Hi Ashley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful
Very helpful when I called in earlier to see if my package had arrived and received an email a few days later when it had arrived, great service.
24 dicembre 2025
Risposta di hmv (UK) - Northampton
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great help as always
Great help as always, staff are happy to help. A wonderful store
31 dicembre 2025
Risposta di hmv (UK) - Northampton
Hi paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great in store assistance and advice
Great in store assistance and advice. Northampton store
29 dicembre 2025
Risposta di hmv (UK) - Northampton
Hi Jo
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pre-ordered a blu ray dvd
Pre-ordered a blu ray dvd, release date was 22nd of December, wasn't sure if it would be delivered on time as it was 3 days before Christmas but it dropped through the letterbox early on the 22nd so HMV had sent it early to make sure it arrived on the release day 😀
22 dicembre 2025
Risposta di hmv (UK) - Northampton
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Although there was delay xmwith delivery…
Although there was delay with delivery there was great communication and very pleased with product
27 dicembre 2025
Risposta di hmv (UK) - Northampton
Hi Jennifer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I use HMV regularly I Went into the…
I use HMV regularly I Went into the Northampton store on 27th to buy the Beatles anthology box set that the web site said it was in stock I asked a member of staff who looked quite fed up that I had asked him and he said it was sold on Christmas Eve I asked if he could get one in he was very abrupt and said it will take a week or so. I said can you check online and get a date when he VERY rudely and with lots of attitude said I told you already a week so I told him thanks for the attitude I will go somewhere else and get it £309 lost this time and countless other purchases that HMV will no longer get because of terrible customer service if he dislikes he’s job so much why work there
27 dicembre 2025
Non scritta su invito
Risposta di hmv (UK) - Northampton
Hello Pete
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Easy as anything to order and arrived…
Easy as anything to order and arrived quickly. HMV to the rescue
24 dicembre 2025
Risposta di hmv (UK) - Northampton
Hello Chuppachap
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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