hmv (UK) - Middlesbrough Recensioni 258

TrustScore 4.5 su 5

4,6

33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

There help me and let us get sorted my orders on there side for deliverys and there helpful and polite i would so this again

L'azienda ha risposto

Valutata 1 stelle su 5

NIGHTMARE TO GET THROUGH TO THE STORE....CHARGED 7P A MINUTE FIRST, THEN COMPUTER VOICE SO QUIET CAN HARDLY HEAR IT, NO OPTION TO ASK IF CLICK AND COLLECT ITEM IS IN, CANNOT RING THE STORE, WHEN PUT... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di musica
  2. Negozio di CD
  3. Negozio di DVD
  4. Negozio di dischi
  5. Negozio di impianti audio domestici
  6. Negozio di t-shirt

Informazioni su hmv (UK) - Middlesbrough

Scritti dall'azienda

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Scritti dall'azienda

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informazioni di contatto

  • 33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Regno Unito

4,6

Eccellente

TrustScore 4.5 su 5

258 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I got my order in record time and the…

I got my order in record time and the staff were very helpful.

10 dicembre 2024
Logo di hmv (UK) - Middlesbrough

Risposta di hmv (UK) - Middlesbrough

Hi Catherine

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Great staff

The staff in the Middlesbrough shop are allways friendly and helpful

10 dicembre 2024
Logo di hmv (UK) - Middlesbrough

Risposta di hmv (UK) - Middlesbrough

Hi Deborah

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 5 stelle su 5

Excellent service

The gentleman in the middlesbrough shop sorted out my order for me, all I had to do was wait for it to arrive. It arrived very quickly, was well packaged and in perfect condition

6 dicembre 2024
Logo di hmv (UK) - Middlesbrough

Risposta di hmv (UK) - Middlesbrough

Hi Janet

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Absolutely brilliant customer service…

Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering is easy and straight forward. Always friendly staff

1 dicembre 2024
Logo di hmv (UK) - Middlesbrough

Risposta di hmv (UK) - Middlesbrough

Hi Jane

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Great customer service

Wicked Vinyl we wanted was out of stock in your Middlesbrough store but the assistant was more than happy to order it for us & it was delivered within a few days.

5 dicembre 2024
Logo di hmv (UK) - Middlesbrough

Risposta di hmv (UK) - Middlesbrough

Hi Helen

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Good in-store ordering service

Staff were very helpful when I ordered a dvd in store. Delivery was quick. I am happy with the item. Excellent service.

30 novembre 2024
Logo di hmv (UK) - Middlesbrough

Risposta di hmv (UK) - Middlesbrough

Hi Mrs K

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Very kind staff!

Employee (I think the manager) was really kind and helpful whilst ordering, updating and collecting the album 😊

24 novembre 2024
Logo di hmv (UK) - Middlesbrough

Risposta di hmv (UK) - Middlesbrough

Hello Tolu, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Fast delivery

Good service and fast delivery.

16 novembre 2024
Logo di hmv (UK) - Middlesbrough

Risposta di hmv (UK) - Middlesbrough

Hi Keith, 

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valutata 5 stelle su 5

Very speedy delivery

It was very fast delivery I wasn't expecting it so quick the dvds are for my sister for Christmas

10 novembre 2024
Logo di hmv (UK) - Middlesbrough

Risposta di hmv (UK) - Middlesbrough

Hi Jac

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 1 stelle su 5

I have purchased a lot of albums from…

I have purchased a lot of albums from Hmv and 1 was faulty I live quite a distance from the store and I can only change it in store

2 ottobre 2024
Logo di hmv (UK) - Middlesbrough

Risposta di hmv (UK) - Middlesbrough

Hi Micheael,

We are sorry to hear that your purchase has a manufacturing fault.

Please be assured that should you be unable to return to a store for exchange, we can alternatively offer a return and refund on the item via our returns portal below: 

https://hmv.returns.international/

Valutata 5 stelle su 5

Quick all went to plan

Quick all went to plan

10 ottobre 2024
Logo di hmv (UK) - Middlesbrough

Risposta di hmv (UK) - Middlesbrough

Hello Karl,

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Preordered game

Available to pick up from 9am - was ready when I got there. Quick and simple

2 ottobre 2024
Logo di hmv (UK) - Middlesbrough

Risposta di hmv (UK) - Middlesbrough

Hi JAKE

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Everyone was lovely helping me ordering…

Everyone was lovely helping me ordering the vinyl, they took the time and we had a wonderful conversation about how easy it will be to order it and how quick it'll be, they were lovely

25 settembre 2024
Logo di hmv (UK) - Middlesbrough

Risposta di hmv (UK) - Middlesbrough

Hi Olivia

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Fast delivery easy transaction great…

Fast delivery easy transaction great item

8 settembre 2024
Logo di hmv (UK) - Middlesbrough

Risposta di hmv (UK) - Middlesbrough

Hi Deborah

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

I just like going into HMV

I got my order really easy. Staff are lovely every time I go.

6 settembre 2024
Logo di hmv (UK) - Middlesbrough

Risposta di hmv (UK) - Middlesbrough

Hi Ash

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

The item arrived when they said it…

The item arrived when they said it would and was in great condition. All round good service

4 settembre 2024
Logo di hmv (UK) - Middlesbrough

Risposta di hmv (UK) - Middlesbrough

Hi Anthony

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 5 stelle su 5

good price and staff.

helpful staff, great price.

20 agosto 2024
Logo di hmv (UK) - Middlesbrough

Risposta di hmv (UK) - Middlesbrough

Hi Ian

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Helpful staff

Helpful staff, both telephone customer service and shop staff.
Goods were delivered to store in a timely manner and the whole process was seamless.
Also kept e mail contact to let me know when goods were ready to pick up, so didn't have to chase this up

19 agosto 2024
Logo di hmv (UK) - Middlesbrough

Risposta di hmv (UK) - Middlesbrough

Hi Sue

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 5 stelle su 5

Easy to order in store

Easy to order in store, arrived to collect when they said it would.

30 luglio 2024
Logo di hmv (UK) - Middlesbrough

Risposta di hmv (UK) - Middlesbrough

Hi Andrew

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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