Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... Leggi di più
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Sede
Cambia sede33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB
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Scopri cosa dicono le persone
There help me and let us get sorted my orders on there side for deliverys and there helpful and polite i would so this again
L'azienda ha risposto
NIGHTMARE TO GET THROUGH TO THE STORE....CHARGED 7P A MINUTE FIRST, THEN COMPUTER VOICE SO QUIET CAN HARDLY HEAR IT, NO OPTION TO ASK IF CLICK AND COLLECT ITEM IS IN, CANNOT RING THE STORE, WHEN PUT... Leggi di più
L'azienda ha risposto
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Middlesbrough
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Regno Unito
4,6
Eccellente
258 recensioni
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Risposta di hmv (UK) - Middlesbrough
Hi Ann
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Served by Wayne in the Cleveland…
Served by Wayne in the Cleveland Middlesbrough HMV. Returned my faulty turntable and he pointed me in the right direction for a new one in my budget. 10/10 service and a credit to HMV. Thanks again Wayne.
30 dicembre 2025
Non scritta su invito
Risposta di hmv (UK) - Middlesbrough
Hi Max
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good communication
27 dicembre 2025
Risposta di hmv (UK) - Middlesbrough
Hi Debbie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Top class service
Efficient staff from ordering for delivery into the store. Phone call received that item had arrived. Staff ensured that I was the person who had ordered item.
20 dicembre 2025
Risposta di hmv (UK) - Middlesbrough
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It's nice to be able to click and…
It's nice to be able to click and collect orders. Not everyone is in for deliveries that get dumped all over, or left on doorstep.
Also the members of staff so nice and polite.
19 dicembre 2025
Risposta di hmv (UK) - Middlesbrough
Hi Suzanne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good
The film is for my husband he's watched it on Netflix but then it got took off so I bought him the dvd.
19 dicembre 2025
Risposta di hmv (UK) - Middlesbrough
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Middlesbrough
Hi DIANE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Delivery was very late
Delivery was very late. Box of item was creased and crushed. First pre order I've done and wasn't very good
15 dicembre 2025
Risposta di hmv (UK) - Middlesbrough
Hi Chris
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Risposta di hmv (UK) - Middlesbrough
Hi Marie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Daughters absolute favourite
Helpful and friendly staff when shopping in store. Also A* when delivering always quick and easy process especially the Middlesbrough store, ❤️
3 agosto 2025
Risposta di hmv (UK) - Middlesbrough
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really friendly and helpful staff
Really friendly and helpful staff , I collected my order and spent a gift voucher, lots of choice and a nice experience as usual
8 dicembre 2025
Risposta di hmv (UK) - Middlesbrough
Hi Chrissy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were amazing
The staff were amazing, so helpful and always had a smile on her face. She helped me find what I was looking for and when it wasn't in stock she ordered for me , I paid a couple of pounds for delivery and received it within two days. Over the moon with the service.
3 dicembre 2025
Risposta di hmv (UK) - Middlesbrough
Hi Vicki
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Michelle
Customer Service Team
hmv.com
Very easy transaction
2 dicembre 2025
Risposta di hmv (UK) - Middlesbrough
Hello Liz
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent delivery times and smooth…
Excellent delivery times and smooth pick up from shop
Very helpful staff
1 dicembre 2025
Risposta di hmv (UK) - Middlesbrough
Hi Maggie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly staff and efficient…
Very friendly staff and efficient service in Middlesbrough store
26 novembre 2025
Risposta di hmv (UK) - Middlesbrough
Hi Andrea
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really helpful from ordering to…
Really helpful from ordering to delivery would definitely order from them again
21 novembre 2025
Risposta di hmv (UK) - Middlesbrough
Hi Chan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great choice of vinyl ordered online…
Great choice of vinyl ordered online and picked up instore great staff too
19 novembre 2025
Risposta di hmv (UK) - Middlesbrough
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good communication
Good communication, prompt delivery. As advertised, no issues. I struggled to find the l.p. I ordered as it had sold out on the artist and record labels web sites, so delighted to see it available at hmv!
15 novembre 2025
Risposta di hmv (UK) - Middlesbrough
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Middlesbrough
Hi Phil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Middlesbrough
Hello Victoria,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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