hmv (UK) - Merry Hill Recensioni 

347
TrustScore 4.5 su 5

4,7

Unit 47, Merry Hill Shopping Centre, DY5 1SY Brierley Hill, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Hmv has such a vast range of products to choose from. The quality of the clothing I purchased were amazing. I purchased during the sale and got some really good bargains. I also buy lots of CD's, blu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Staff member at shop (Merry Hill, Dudley West Mids) right away knew the item I was after wasn't at the store so ordered it on line, told me the procedure for it to be sent to me either at the store or... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

i have been buying dvds/blu rays and 4k movies and tv shows from hmv in store and online for years and they haven't disappointed so far. deliveries on time and staff are always friendly in store. wi... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Placed order online, got a confirmation email. But never got a collection notification email for the date expected. Had to chase up customer services to be told that the item *had* been ready to colle... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di musica
  2. Negozio di CD
  3. Negozio di DVD
  4. Negozio di dischi
  5. Negozio di impianti audio domestici
  6. Negozio di t-shirt

Informazioni su hmv (UK) - Merry Hill

Scritti dall'azienda

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Scritti dall'azienda

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informazioni di contatto

  • Unit 47, Merry Hill Shopping Centre, DY5 1SY, Brierley Hill, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

347 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(347)

30.426 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Couldnt get the item in store the staff…

Couldnt get the item in store the staff was really helpful and said we could order it for us so we did

7 gennaio 2025
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Paula, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 2 stelle su 5
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Michael,

Thanks for getting in touch.

We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.

However, we're pleased to see it's since been delivered and is now with you; thanks for your patience throughout this matter.

Valutata 5 stelle su 5

Well done all at HMV

Well done all at HMV, Despatching and Delivering of items are first class. I will be ordering in the future ⭐️⭐️⭐️⭐️⭐️

6 gennaio 2025
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Gillian

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Great service and knowledge

Great service and knowledge

4 gennaio 2025
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi John

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Merry Hill store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Valutata 5 stelle su 5

Excellent staff attitude and attention…

Excellent staff attitude and attention to the customer.

28 dicembre 2024
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Carl

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Merry Hill store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Valutata 5 stelle su 5

Went straight in and straight

Went straight in and straight, collecting my vinyl was very easy. Had more problems getting on and off the car park. Which has nothing to do with HMV 😃😂

30 dicembre 2024
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Nicola

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 3 stelle su 5

Didn't have item I wanted I store so I …

Didn't have item I wanted I store so I ordered via HMV online.

19 dicembre 2024
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Customer

Thank you for taking the time to leave us a review. We appreciate receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)

Kind regards

Valutata 5 stelle su 5

Friendly

Friendly, knowledgeable and helpful staff.

19 dicembre 2024
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Deborah

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Purchase pick up

I was served by Chelsie, she was polite, quick and efficient. The product was out of stock when I ordered, due to high demand. I was notified when it was dispatched to the store, and again to advise it had been delivered, so that I was able to go and collect, smooth transaction, would definitely do again.

16 dicembre 2024
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Karen

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 1 stelle su 5

The item was cheap and tacky and not of…

The item was cheap and tacky and not of a good quality, also need an app to use headphones which I have never had to do with any other earphones

15 dicembre 2024
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Customer

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Valutata 5 stelle su 5

Helpful staff

Helpful staff. Goods ordered via the store. Prompt despatch and easy pickup. Thank you.

10 dicembre 2024
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Thank you for leaving a 5 star review! 

We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off with your visit to hmv Merry Hill.

See you soon :-)

Valutata 5 stelle su 5

I ordered online and chose to pick up…

I ordered online and chose to pick up from my local store.
Within a couple of days I received and email saying the item was ready for collection.
A quick ID check at the store and away i went!

6 dicembre 2024
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Simon

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Always get a great service from the…

Always get a great service from the staff at the merry hill branch

6 dicembre 2024
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Always very helpful

Always very helpful

5 dicembre 2024
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi jenny

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Ordered in

Couldn't get what I needed in store as it had sold out so they ordered it in for me and it was available for collection 3 days later. Helpful and friendly staff. Good price product.

22 novembre 2024
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Roisin

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Very helpful

Very helpful

1 dicembre 2024
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Bruce

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valutata 5 stelle su 5

Ordered my film on line

Ordered my film on line , fast efficient service.

27 novembre 2024
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi K.Payne

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

I ordered the new Beatles album…

I ordered the new Beatles album special.meet the Beatles blue wax brilliant well packaged great service thanks very much 👍

26 novembre 2024
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Larry, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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