hmv (UK) - Merry Hill Recensioni 330

TrustScore 4.5 su 5

4,7

Unit 47, Merry Hill Shopping Centre, DY5 1SY Brierley Hill, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The item I wanted was not available immediately but it was ordered and arrived within 4 days. The staff where very polite and helpful and I am very pleased with my DVD.

L'azienda ha risposto

Valutata 2 stelle su 5

Placed order online, got a confirmation email. But never got a collection notification email for the date expected. Had to chase up customer services to be told that the item *had* been ready to colle... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brilliant customer service in store today. Crudge and Martin were so knowledgeable and very helpful...a couple of other members of staff were great too but I neglected to take their names. Very helpfu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Hmv has such a vast range of products to choose from. The quality of the clothing I purchased were amazing. I purchased during the sale and got some really good bargains. I also buy lots of CD's, blu... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di musica
  2. Negozio di CD
  3. Negozio di DVD
  4. Negozio di dischi
  5. Negozio di impianti audio domestici
  6. Negozio di t-shirt

Informazioni su hmv (UK) - Merry Hill

Scritti dall'azienda

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Scritti dall'azienda

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informazioni di contatto

  • Unit 47, Merry Hill Shopping Centre, DY5 1SY, Brierley Hill, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

330 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service

Great service. Staff so helpful. Very fast delivery

29 aprile 2026
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi there, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

DVD order

The item I wanted was not available immediately but it was ordered and arrived within 4 days. The staff where very polite and helpful and I am very pleased with my DVD.

16 aprile 2026
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Sandra

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

I enjoy going on HMV websites to see…

I enjoy going on HMV websites to see what they have or what coming out soon on DVD or blu ray. It’s really good to have a look on for when you want a film night.

8 aprile 2026
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Amanda

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Customer service was brilliant

Customer service was brilliant , Store well stocked

4 aprile 2026
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Les

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valutata 5 stelle su 5

Because,my order that I ordered for was…

Because,my order that I ordered for was on time,and the staff were in store were very polite and couldn't do enough for me,when I went for my parcel.

31 marzo 2026
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Jeremy, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Special ordered albums for me

Special ordered albums for me. They were delivered really quickly and in excellent condition. Excellent & friendly staff.

27 marzo 2026
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Roy

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 5 stelle su 5

The vinyls worked amazingly customer…

The vinyls worked amazingly customer service was fantastic

17 marzo 2026
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Chris

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 3 stelle su 5

Not a happy customer

I went in on the Sunday ,knowing that some people had received their copy.
I was told I couldn’t have it until ‘release day’ then later on , I had an email saying it was ready for collection 🤬

15 marzo 2026
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Carl, 

Thank you for your feedback. 

We can see the item ordered was not released until 16/03/26, therefore marked off at the store following closing at 5pm that day to advise you this would be ready for collection upon the Monday morning for the release date. 

We do hope this helps to clear up any confusion, and hope that you enjoy your purchase.

Valutata 5 stelle su 5

My hmv order

How they package the packages

16 marzo 2026
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Archie, 

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valutata 2 stelle su 5

Placed order online

Placed order online, got a confirmation email. But never got a collection notification email for the date expected. Had to chase up customer services to be told that the item *had* been ready to collect on the expected day, but no email had been sent.

17 marzo 2026
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Paul

Thank you for taking the time to leave us a review. We are sorry to hear you did not receive a notification from the store, apologies for any disappointment caused. We can see you have been in touch and we have assisted with this.

Valutata 5 stelle su 5

HMV is my favourite shop

I always enjoy going into HMV, and i love the customer service.

9 novembre 2025
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Good dvd

Sent in good time. Happy with dvd.

27 febbraio 2026
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Kevin

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valutata 5 stelle su 5

Excellent service very friendly and…

Excellent service very friendly and helpful staff 👍

2 marzo 2026
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Mr Cox

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Good service always comes on…

Good service always comes on release date well packed

27 febbraio 2026
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Richard

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 4 stelle su 5

Great funko pop purchased.

Great funko pop purchased.
I would have given 5 stars however I first went to purchase the item in the Merry Hill store. I was told by the staff that the figure was no longer available and they couldn’t get hold of it for me. I walked out the store and found it myself on the HMV website and ordered it.
🤷🏻‍♀️.

28 febbraio 2026
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi there, 

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valutata 5 stelle su 5

Adam in the Merry Hill store sold me a…

Adam in the Merry Hill store sold me a hoodie which I am really happy with. But he did it with a smile and an amazing attitude. I will definitely be back. Thank you Adam

25 febbraio 2026
Non scritta su invito
Logo di hmv (UK) - Merry Hill

Risposta di hmv (UK) - Merry Hill

Hi Nicola

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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