I was told it was dispatched by HMV and to be sent out by Royal Mail 48h. Then Royal Mail tracking were waiting over 2 days to receive the item, all it said was they were expecting it, so why did the... Leggi di più
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Unit 92, Manchester, Arndale Shopping Centre, M4 2HU Manchester, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I was told it was dispatched by HMV and to be sent out by Royal Mail 48h. Then Royal Mail tracking were waiting over 2 days to receive the item, all it said was they were expecting it, so why did the... Leggi di più
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Great help from a rather cool assistant in the Manchester Arndale store who helped process an online order with an HMV voucher. Delivery was prompt and really well packaged. Faultless.
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It is refreshing to go into an HMV these days and actually feel it's a pleasure to shop in. I switched to online mostly a few years back, but even then, I was tempted to buy elsewhere. HMV feels now i... Leggi di più
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I’ve got loads of records, but I wanted to buy new record player cause I haven’t had one for years looked on the website and some great bargains hundred pounds with speakers. It looks really stylish n... Leggi di più
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Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportScritti dall'azienda

Unit 92, Manchester, Arndale Shopping Centre, M4 2HU, Manchester, Regno Unito
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Great staff the man explained the process and. The option to have it delivered to my home for 4 pound extra, he explained to expect it to be ready to pick up on Thursday as I ordered it on Monday, I had no problem picking the c.d up.

Risposta di hmv (UK) - Manchester Arndale
Kept up to date throughout the process.
Packaged well
Happy with sale

Risposta di hmv (UK) - Manchester Arndale
I really love recent Perrie’s album and Perrie signings at HMV, thanks!!!👍❤️🤗

Risposta di hmv (UK) - Manchester Arndale
Fopp as usual was manned by very pleasent, knowlegable staff and a pleasure to deal with.

Risposta di hmv (UK) - Manchester Arndale
Very quick delivery to the store. Wrapped and boxed well. Very helpful staff.

Risposta di hmv (UK) - Manchester Arndale
Great venue with fantastic artists. Staff very helpful & polite too.

Risposta di hmv (UK) - Manchester Arndale
Excellent my CD arrived on release date and a very well organised signing event with Sophie Ellis - Bextor in Manchester on Tuesday 9th Sept great friendly staff too

Risposta di hmv (UK) - Manchester Arndale
Amazing service straight in no messing about!!

Risposta di hmv (UK) - Manchester Arndale
Great store staff are really friendly and got me an order of demons online with hmv he went out of his way to do that I love this shop i always buy here can't beat going and looking yourself

Risposta di hmv (UK) - Manchester Arndale

Risposta di hmv (UK) - Manchester Arndale
Once more it is my esteemed privilege and delight to award 10 out of 10 to manchester arndale hmv and the lady who served me for her estimable courtesy, patience and diligence for my order came in an impressive 2 days. I look forward to ordering more dvds there in the foreseeable future.

Risposta di hmv (UK) - Manchester Arndale
you gave me the album at a reasonable time very quick and easy

Risposta di hmv (UK) - Manchester Arndale

Risposta di hmv (UK) - Manchester Arndale
Spot on service from the gent at the HMV store Manchester. I'd spent 15 mins scouring the Blu-ray section for Jujutsu Kaisen season 2. Asked the gent at the till if they happened to have it in stock, he apologised as they were short staffed and checked, couldn't see it on the stock list but went off for 5 mins and came back with that and 1 other. More apologies as the Blu-Rays hadn't been reshelved because they were short staffed! Absolutely delighted and spot on service. Thank you sir!

Risposta di hmv (UK) - Manchester Arndale
The staff were exceptionally helpful & informative - & patient with one who didn't understand technological minutiae!

Risposta di hmv (UK) - Manchester Arndale

Risposta di hmv (UK) - Manchester Arndale
Ordered a vinyl in store and arrived very quickly
Staff were very helpful and polite
Will definitely order again

Risposta di hmv (UK) - Manchester Arndale
I got an email from HMV on the 29th July telling me that my order was ready to collect. It said I had 14 days to come in store and collect it. Brilliant!
I went in store on the 31st July to pick up said collection only to find that my order has been sent back! I was met with “you didn’t come to the signing on Tuesday so we assumed you didn’t want it and sent it back”.
I really can’t wrap my head around the fact that I had 14 days to collect it, yet they sent it back in less than 2!
Very annoying and inefficient system

Risposta di hmv (UK) - Manchester Arndale
The assistant was extremely helpful and pleasant. He explained the process clearly and also the additional tracks that had been added to the cd.
He also fully explained the returns policy and procedure

Risposta di hmv (UK) - Manchester Arndale
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