The staff member who served me was very helpful and friendly the item I wanted wasn’t in store so I had to order it delivery was really quick and item exactly what i wanted
L'azienda ha risposto
Sede
Cambia sede32B Newlands Centre, NN16 8JB Kettering, GB
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Scopri cosa dicono le persone
My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or... Leggi di più
L'azienda ha risposto
The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really fr... Leggi di più
L'azienda ha risposto
My first ever online purchase!! I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it) They gave me a code to put into the royal mail app... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Kettering
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
32B Newlands Centre, NN16 8JB, Kettering, Regno Unito
4,9
Eccellente
128 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The dvds were reasonably priced and…
The dvds were reasonably priced and available to collect a couple of days after I ordered them.The man who served me was very helpful and friendly.
2 maggio 2024
Risposta di hmv (UK) - Kettering
Hi Tina
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The Dvds came very quickly to me
30 aprile 2024
Risposta di hmv (UK) - Kettering
Hi MISS
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Kettering
Hello Eddie
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Great!!
My first ever online purchase!!
I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it)
They gave me a code to put into the royal mail app so I could see each process as my package went through it which was really comforting, especially as a first time buyer.
They also had multiple purchasing options (E.g. debit, paypal) which was good.
The album also came unscathed, it could've done with being packaged a bit more securely but it was fine.
I feel like it was great overall personally.
19 aprile 2024
Risposta di hmv (UK) - Kettering
Hi Melissa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good prompt service in store
18 aprile 2024
Risposta di hmv (UK) - Kettering
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent communication and customer service.
The staff in the store were very helpful. Excellent customer service.
23 marzo 2024
Risposta di hmv (UK) - Kettering
Hi Steffi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Nice and easy
Simple process and was good to collect from local shop and pay no extortionate delivery charges. Will definitely use again.
12 marzo 2024
Risposta di hmv (UK) - Kettering
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Risposta di hmv (UK) - Kettering
Hi Mark,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Risposta di hmv (UK) - Kettering
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
When I collected my online order from…
When I collected my online order from in store the assistant was really polite and helpful.
10 febbraio 2024
Risposta di hmv (UK) - Kettering
Hello Darryl
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
Such a cool store. The staff at HMV were very helpful and friendly. It's nice that they take an interest in the things we like, and are compassionate to make people feel welcome. Weather your someone who likes a certain tv series, or you love music and posters; it's a great atmosphere. Also, I love the pins they sell.
9 febbraio 2024
Non scritta su invito
Risposta di hmv (UK) - Kettering
Hi Sophie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
Excellent service: I was looking for a particular book which I couldn't see out on display in the store. A member of staff asked me if I needed any help and went out of his way to check the stock-room, and returned with a copy of the book.
3 febbraio 2024
Risposta di hmv (UK) - Kettering
Hi Miles
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Website is very poor wouldn’t let me…
Website is very poor wouldn’t let me pay so had to go to the store to order
3 febbraio 2024
Risposta di hmv (UK) - Kettering
Hi David
Thank you for taking the time to leave us a review. We are sorry to hear about the issues you had placing an order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further if you have issues in the future.
Kind regards
Risposta di hmv (UK) - Kettering
Hi TERRY
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Matt.....The chap who works at the Kettering…
Matt....The chap who works at the Kettering branch is fantastic.
Brown hair and wears glasses.
Went and got the record I needed.
No hassle.
Very well spoken too.
A plus matt you are a star...
3 febbraio 2024
Risposta di hmv (UK) - Kettering
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Kettering
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quickly delivered and the staff were…
Quickly delivered and the staff were incredibly friendly and helpful at pickup.
29 gennaio 2024
Risposta di hmv (UK) - Kettering
Hi Ellie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They were very helpful and informative…
They were very helpful and informative in keeping me informed about the order plus they let me know when it was ready for collection
29 gennaio 2024
Risposta di hmv (UK) - Kettering
Hi Stephen,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Risposta di hmv (UK) - Kettering
Hi Nadezhda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent
On this occasion I ordered online and collected in store. My order was despatched very quickly and available in no time at all! The staff at the Kettering store are always very friendly and an exceptionally cool group of people!
10 gennaio 2024
Risposta di hmv (UK) - Kettering
Hi Will
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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