The guy who served us was ace - William .M I believe his name was. Spent time helping us choose and order online in shop as they were sold out. Had it delivered to the house and was an overall nice g... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 210, Intu Potteries, The Potteries Shopping Centre, ST11PS Stoke On Trent, GB
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Scopri cosa dicono le persone
Order arrived at right date. Went to store to be greeted with a pleasant chatty person who had my record at hand. Really pleased.
L'azienda ha risposto
Have been purchasing K-pop for my teenage granddaughter for a while now. Staff always helpful and knowledgeable about my purchases. As a 60 year old grandparent who didn’t even know what K-pop meant t... Leggi di più
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I was well informed of my delivery at every stage. The staff are helpful & polite. My parcel arrived on the exact date specified. Excellent service. Thank you HMV, I'm truly grateful
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Hanley
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
Unit 210, Intu Potteries, The Potteries Shopping Centre, ST11PS, Stoke On Trent, Regno Unito
4,7
Eccellente
204 recensioni
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Cheerful customer service
Order arrived at right date. Went to store to be greeted with a pleasant chatty person who had my record at hand. Really pleased.
3 luglio 2026
Risposta di hmv (UK) - Hanley
Hi Anthony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Risposta di hmv (UK) - Hanley
Hi Mr Mayer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Hanley
Hi Lincoln
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant service no complaints always…
Brilliant service no complaints always arrived on time thanks HMV
26 giugno 2026
Risposta di hmv (UK) - Hanley
Hi Paul,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The guy who served us was ace
The guy who served us was ace - William .M I believe his name was. Spent time helping us choose and order online in shop as they were sold out. Had it delivered to the house and was an overall nice guy to deal with. Good chatting about music etc. really pleasant experience. Thanks Will.
Delivery guy was also very pleasant and nice.
4 giugno 2026
Risposta di hmv (UK) - Hanley
Hi Andysgal83
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Hanley
Hi Anil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
GO LISTEN TO PADDINGTON THE MUSICAL!
The vinyl and CD are in excellent condition, arrived in store promptly and the ease of collection made the whole purchase easier.
27 maggio 2026
Risposta di hmv (UK) - Hanley
Hi AJ
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer care as it always in
Great customer care as it always in . Friendly staff great knowledge of films music .
21 maggio 2026
Risposta di hmv (UK) - Hanley
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Hanley
Hi AL
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Hanley
Hello Jay
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
very pleased with my item the staff…
very pleased with my item the staff are very friendly and helpful
10 maggio 2026
Risposta di hmv (UK) - Hanley
Hi Donna,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was well informed of my delivery at…
I was well informed of my delivery at every stage. The staff are helpful & polite. My parcel arrived on the exact date specified. Excellent service. Thank you HMV, I'm truly grateful
6 maggio 2026
Risposta di hmv (UK) - Hanley
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good store, friendly and helpful staff
Good store, plenty of stock with friendly and helpful staff
6 maggio 2026
Risposta di hmv (UK) - Hanley
Hello Jake,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Customer service was helpful with the…
Customer service was helpful with the album I was looking for.
23 aprile 2026
Risposta di hmv (UK) - Hanley
Hi Lachlan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really helpful staff
Really helpful staff, the item I went to purchase was out of stock, but I went ahead and bought the CD. HMV kept me weekly informed about my purchase and had it delivered by royal mail to my home address when it came available. Big Thank you to the staff at our Hanley store 👏
21 aprile 2026
Risposta di hmv (UK) - Hanley
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Have been purchasing K-pop for my…
Have been purchasing K-pop for my teenage granddaughter for a while now. Staff always helpful and knowledgeable about my purchases. As a 60 year old grandparent who didn’t even know what K-pop meant this goes along way with my purchases The staff at Hanley HMV always go above and beyond with there customer service , I will always recommend HMV Hanley to my friends and family, and a Big Thankyou to the staff there for there help and knowledge which goes along way.
20 aprile 2026
Risposta di hmv (UK) - Hanley
Hi Amanda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt delivery of lp ordered on line…
Prompt delivery of lp ordered on line to the Hanley branch. Always friendly and helpful staff.
5 aprile 2026
Risposta di hmv (UK) - Hanley
Hi John
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Was kept informed of my order until it…
Was kept informed of my order until it left the depot. Well done HMV.
4 aprile 2026
Risposta di hmv (UK) - Hanley
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My cd was delivered to hmv and I was…
My cd was delivered to hmv and I was informed it was ready for collection,
And the staff were really helpful
27 marzo 2026
Risposta di hmv (UK) - Hanley
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All good in the hood
Good price
Quite niche records!
Easy to collect in store.
Good comms
👍
13 marzo 2026
Risposta di hmv (UK) - Hanley
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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