Delivered quickly and undamaged. To be honest, the CD could have been a bit cheaper, but I like the staff at Cwmbran HMV and I like to support them. (When I buy stock that is already in the shop, t... Leggi di più
L'azienda ha risposto
Sede
Cambia sede20-22 The Mall, NP44 1PX Cwmbran, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The staff at the Cwmbran store are excellent. My ASD daughter can sometimes be in the store a LONG time if she doesn't know what to choose or wants to re-look at things, she can also sometimes be frus... Leggi di più
L'azienda ha risposto
Trying to change a defective LP Vinyl album bought via online was a nightmare. also 2nd copy delivered ordered online was also faulty (manfacturers pressing fault). so sent 2 back via courier and h... Leggi di più
L'azienda ha risposto
Good product knowledge by staff member in-store. Very helpful to locate stock and place order for delivery into store. Good communications via email with order updates. Order delivered promptly to st... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Cwmbran
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
20-22 The Mall, NP44 1PX, Cwmbran, Regno Unito
4,6
Eccellente
197 recensioni
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So very helpful
So very helpful. Customer service was brilliant well done hmv cwmbran
14 novembre 2023
Risposta di hmv (UK) - Cwmbran
Hi Dawn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click & Collect
Ordered a Black Sabbath CD on the website and had it delivered to the Cwmbran store. Received an email when the item was ready to be collected and the friendly Cwmbran staff did the rest.
10 novembre 2023
Risposta di hmv (UK) - Cwmbran
Hi Martyn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Order not received as no email stating…
Order not received as no email stating order in store waiting collection. order placed 28th October, despatch email on 30th October but still no confirmation from store
6 novembre 2023
Risposta di hmv (UK) - Cwmbran
Hello Eloise
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
The staff were excellent and were very…
The staff were excellent and were very helpful.
9 novembre 2023
Risposta di hmv (UK) - Cwmbran
Hi Gareth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Cwmbran
Hi jason
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to use website
Easy to use website. Clear pricing, quick and efficient transaction. We'll packaged and clear to understand delivery emails.
14 ottobre 2023
Risposta di hmv (UK) - Cwmbran
Hi Trev
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent customer service
Really helpful and friendly staff. Product was not in store so it was ordered in and arrived in less than a week
7 ottobre 2023
Risposta di hmv (UK) - Cwmbran
Hi Sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Cwmbran
Hello Irene
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Amazing
It was great! I bought a KPOP album at it was in perfect condition,they send me an email only 3 or 4 days after I placed the order and I went to pick it up. It was easy and they are always helpful when I can't find what I need. 💜
1 ottobre 2023
Risposta di hmv (UK) - Cwmbran
Hi Maia
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent customer service with helpful…
Excellent customer service with helpful courteous staff.
24 settembre 2023
Risposta di hmv (UK) - Cwmbran
Hi Croesy03
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Everything was Excellent
24 settembre 2023
Risposta di hmv (UK) - Cwmbran
Hi James
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The DVD came on time the young man that…
The DVD came on time the young man that served me was so helpful it wouldn't worry me to go and buy more
23 settembre 2023
Risposta di hmv (UK) - Cwmbran
Hi jackie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff at cwmbran
Staff at Cwmbran. Ross, Tony and Gemma all definitely deserve a lot of credit. They are very helpful, they go out ofvtheir way for the customers They should get a lot of credit and a rise They run that shop at Cwmbran. Myself I always go to them first before I go to the Internet, as I believe in keeping the shops open.
12 settembre 2023
Risposta di hmv (UK) - Cwmbran
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were kind and patient and…
The staff were kind and patient and helped me to find the dvd I wanted. They also ordered another in specially.
They made me feel like valued customer.
11 settembre 2023
Risposta di hmv (UK) - Cwmbran
Hi Anon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was so quick and easy and could pick…
It was so quick and easy and could pick up at my convenience
5 settembre 2023
Risposta di hmv (UK) - Cwmbran
Hi Malcolm
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Risposta di hmv (UK) - Cwmbran
Hi Julie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great customer service
Was in the shop and couldn't find what I was looking for that I'd seen on the website, only to realise when I checked again the item was for preorder.
Asked at the till and was met with a very helpful and happy staff member Grace, who proceeded to order it for me and ring through my other item.
Had a notification when it was dispatched and was delivered 2 days later.
30 agosto 2023
Risposta di hmv (UK) - Cwmbran
Hi Lee
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Really helpful staff
31 agosto 2023
Risposta di hmv (UK) - Cwmbran
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent very fast delivery service
28 agosto 2023
Risposta di hmv (UK) - Cwmbran
Hi G
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great Service
Friendly, helpful staff searched for several discs as I'm renewing old ones. Love the band t-shirts, so many to choose from. So glad we've still got HMV locally. Big fan.
25 agosto 2023
Risposta di hmv (UK) - Cwmbran
Hello,
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments.
Thanks so much and we hope to see you again soon :-)
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