Delivered quickly and undamaged. To be honest, the CD could have been a bit cheaper, but I like the staff at Cwmbran HMV and I like to support them. (When I buy stock that is already in the shop, t... Leggi di più
L'azienda ha risposto
Sede
Cambia sede20-22 The Mall, NP44 1PX Cwmbran, GB
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Scopri cosa dicono le persone
The staff at the Cwmbran store are excellent. My ASD daughter can sometimes be in the store a LONG time if she doesn't know what to choose or wants to re-look at things, she can also sometimes be frus... Leggi di più
L'azienda ha risposto
Trying to change a defective LP Vinyl album bought via online was a nightmare. also 2nd copy delivered ordered online was also faulty (manfacturers pressing fault). so sent 2 back via courier and h... Leggi di più
L'azienda ha risposto
Good product knowledge by staff member in-store. Very helpful to locate stock and place order for delivery into store. Good communications via email with order updates. Order delivered promptly to st... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Cwmbran
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
20-22 The Mall, NP44 1PX, Cwmbran, Regno Unito
4,6
Eccellente
197 recensioni
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Even when I buy from HMV online I…
Even when I buy from HMV online I always click and collect, I usually have a chat with the person who serves me, she lets me know what's happening regarding album launches in the shop etc. A proper music shop for people, who music matters to.
31 agosto 2024
Risposta di hmv (UK) - Cwmbran
Hi Matthew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff knowledge of the store . Their help in finding the item I was looking for and the prompt arrival of my order. Very good customer service.
The staff knowledge of the store . They.
3 settembre 2024
Risposta di hmv (UK) - Cwmbran
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The shop assistant in Cwmbran shop
The shop assistant in Cwmbran shop was amazing, I didn't get her name she had dark black hair. She helped with everything that I needed. Due to her customer service I would go back to the shop, she was amazing. Thank you for helping my my son's unique music collection.
9 agosto 2024
Risposta di hmv (UK) - Cwmbran
Hi Joy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Lovely gentleman helped my daughter…
Lovely gentleman helped my daughter find what she was looking for great experience
17 agosto 2024
Risposta di hmv (UK) - Cwmbran
Hi Donna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Cwmbran
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I always like shopping in this one
I always like shopping in this one.
Young lady on the counter helped me exchange a damaged record and then I bought a film, happy days
10 agosto 2024
Risposta di hmv (UK) - Cwmbran
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic
Fantastic. Quick and easy to order. Very fast delivery, items were packaged very well.
The Batman bluray movies are great quality, its a huge difference as I last watched them when I had a VHS, they look beautiful on my 4k TV.
Cannot recommend HMV enough, really great to order from.
30 luglio 2024
Risposta di hmv (UK) - Cwmbran
Hi Sadé
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Cwmbran
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful operator at the store in…
Very helpful operator at the store in Cwmbran. Order placed on Friday, delivered on Monday! Excellent!
13 luglio 2024
Risposta di hmv (UK) - Cwmbran
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The politeness of staff
10 luglio 2024
Risposta di hmv (UK) - Cwmbran
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Your staff at HMV Cwmbran are polite
Your staff at HMV Cwmbran are polite, friendly and always willing to help. Anything I rquire which is not in the store is ordered for me and your order system is really efficient. Well done.
1 luglio 2024
Risposta di hmv (UK) - Cwmbran
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful in store
Very helpful in store. Didn't have what I wanted , but ordered in for me, no hastle
30 giugno 2024
Risposta di hmv (UK) - Cwmbran
Hi
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Quick and easy purchasing online and…
Quick and easy purchasing online and very friendly, prompt service at the store
18 giugno 2024
Risposta di hmv (UK) - Cwmbran
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My son bought a mystery box at £15 but…
My son bought a mystery box at £15 but recommended value is £30. I wouldn't even pay £5 for what he got in the box, what a load of crap. And I've contacted him and all they said was they are sorry I was disappointed. Disappointed is an understatement. Unless they can provide proper merch worth the value then they shouldn't do these stupid boxes
You didn't advise anything, you refused to give a refund and you don't even know what rubbish was in the box
15 giugno 2024
Non scritta su invito
Risposta di hmv (UK) - Cwmbran
Hi Maria,
Thanks for leaving a review.
We are sorry for any disappointment you felt at the contents of the mystery box you purchased. We can assure you that at the time of packing, the products included will have held a retail value of £30 or more as advertised and we can only apologise if the items included on this occasion did not meet your expectations.
We can see that you have been in touch and we have advised accordingly.
Friendly helpful staff
14 giugno 2024
Risposta di hmv (UK) - Cwmbran
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff
5 giugno 2024
Risposta di hmv (UK) - Cwmbran
Hi Faye
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Absolutely amazing service spot on with…
Absolutely amazing service spot on with delivery highly recommended
5 giugno 2024
Risposta di hmv (UK) - Cwmbran
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Cwmbran
Hi Sean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
That its now possible to order in store and pick up from there, with updates on order progress delivered via email
Staff very helpful as item required out of stock. Order placed in store and following updates on progress was able to pick up from store within the week
30 aprile 2024
Risposta di hmv (UK) - Cwmbran
Hi Veronica
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Recently ordered Queen A Night At The ....
Recently ordered Queen A Night At The Opera vinyl album online for collection at my local store . Communication of order status was great throughout , album was well packaged & in perfect condition . Would happily use again .
5 aprile 2024
Risposta di hmv (UK) - Cwmbran
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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