The staff members in both stores were very professional and ask clear conscience information to be able to complete the transfer of the item bought from the store in England to Nothern Ireland . They... Leggi di più
L'azienda ha risposto
Sede
Cambia sede26 The Martlets, RH10 1ES Crawley, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I purchased a £10 mystery box, expecting delight and goodness to be inside. But instead, I was met with despair and disappointment in the form of a Harry Potter 9 card challenge that a 2 year old coul... Leggi di più
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The lady who served me went well beyond normal customer service .simply excellent. Manner service amazing 👏
L'azienda ha risposto
The guy who helped me in store was great and helped me order what I needed with no fuss and was really knowledgeable about similar items that I may have been interested in. Delivery was slow but it... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Crawley
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
26 The Martlets, RH10 1ES, Crawley, Regno Unito
4,6
Eccellente
145 recensioni
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Still not received a email to collect…
Still not received a email to collect my pre order for the new pokemon legends za on switch
17 ottobre 2025
Risposta di hmv (UK) - Crawley
Hi Daniel
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Risposta di hmv (UK) - Crawley
Hi Beverley,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The cobra blueray came very quick after…
The cobra blueray came very quick after ordering it
16 settembre 2025
Risposta di hmv (UK) - Crawley
Hi Jerry,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
In time, every time
On time, every time.
Very little fuss, you get what you want when you expect it, perfect
17 maggio 2025
Risposta di hmv (UK) - Crawley
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Crawley
Hi Alex
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff are always very helpful and…
The staff are always very helpful and polite. If you cannot find what you are looking for they will go out of their way to help you and come up with the goods.
15 aprile 2025
Risposta di hmv (UK) - Crawley
Hi James
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Risposta di hmv (UK) - Crawley
Hello Sam
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The online click and collect purchasing…
The online click and collect purchasing system works like a dream. Highly recommended.
9 aprile 2025
Risposta di hmv (UK) - Crawley
Hi Nicholas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good communication from the store
Good communication from the store, very helpful staff and a good range of products.
6 aprile 2025
Risposta di hmv (UK) - Crawley
Hi Kim
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fantastic service
1 aprile 2025
Risposta di hmv (UK) - Crawley
Hi guy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff are always very helpful especial…
Staff are always very helpful especial when I can't find the product I'm after
22 marzo 2025
Risposta di hmv (UK) - Crawley
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Absolutely wonderful people
Absolutely wonderful people, very helpful and very nice service
17 marzo 2025
Risposta di hmv (UK) - Crawley
Hi MAGDELANA
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazing company
I always have a good experience with HMV. I have never had any problems & will continue to purchase from them.
7 febbraio 2025
Risposta di hmv (UK) - Crawley
Hi Robin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I had a generally positive experience…
I had a generally positive experience with HMV Crawley. There were some minor hiccups, like delays in communication about my order and a small mix-up with my name. However, I was pleased with the follow-up service, including free home delivery when an item wasn’t initially available in-store. When everything arrived, it was perfect, and being able to collect from the store saved me postage. Overall, a good experience, just a few areas for improvement.
8 gennaio 2025
Non scritta su invito
Risposta di hmv (UK) - Crawley
Hi Massimo
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Risposta di hmv (UK) - Crawley
Hello R
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great choice of products
Great choice of products, music, tech and merchandise. Good deals. In the store it's like a treasure chest!
11 gennaio 2025
Risposta di hmv (UK) - Crawley
Hi Nathalie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
staff are friendly and helpful
staff are friendly and helpful, when i could not find a bluray in the shop they had a look as well and could not find it either , so we ordered both as it was a 2 for £30 deal
10 gennaio 2025
Risposta di hmv (UK) - Crawley
Hi Neville
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Present for wife arrived in time
I ordered this on impulse for the wife as an extra Christmas present.
Pleased to say it arrived in time. Thanks.
24 dicembre 2024
Risposta di hmv (UK) - Crawley
Hi Clive
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Crawley
Hello Rk
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Website was easy to use
Website was easy to use. Kept up to date with the other. Arrived fairly quickly at the store. Pick up was easy
12 dicembre 2024
Risposta di hmv (UK) - Crawley
That's what makes us top dog at hmv Sam!
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