Really easy process for the click and collect style service. Quick turnaround from the point of order. The team member at Canterbury was very helpful, friendly and efficient, making sure to check th... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeSaint Margaret's Street 24, CT1 2TH Canterbury, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have always enjoyed shopping with the staff in Canterbury HMV . They are always helpful , know their product knowledge and can give good advice when need help with ordering or not to order due to r... Leggi di più
L'azienda ha risposto
I pre-ordered Jurassic Park Rebirth before the date when it was actually released. Method of delivery was click and collect into my local store. However, I wasn't contacted by the store to say it had... Leggi di più
L'azienda ha risposto
Gary in the Canterbury branch served us today , I was looking for a couple of older films on dvd he took the time and effort to try and track them down and found one was still available and ordered it... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Canterbury
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
Saint Margaret's Street 24, CT1 2TH, Canterbury, England, Regno Unito
4,8
Eccellente
79 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di hmv (UK) - Canterbury
Hi Kay
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really easy
Really easy process for the click and collect style service. Quick turnaround from the point of order.
The team member at Canterbury was very helpful, friendly and efficient, making sure to check that everything was o.k with my order, and all served with a smile.
29 maggio 2026
Risposta di hmv (UK) - Canterbury
Hi Ricky
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
good service overall, just inconsistent
there was one time i ordered like 6 CDs online from here and they all arrived with various cracks in the jewel cases, assumed it was just a problem with the shipping so i went into the store myself instead of ordering (no biggie its not that far) but inside a bunch of the CDs had cracked and damaged cases too !!
this has only happened once so i dont think its a consistent issue, ive been buying CDs from here for a while and this has only happened this once, still i check the CD cases before i buy just in case
4 settembre 2025
Risposta di hmv (UK) - Canterbury
Hi Luna
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Slippery nice
The break down leading up to receiving was hot and goodie. Can't fault the packing or quality of the product
12 maggio 2026
Risposta di hmv (UK) - Canterbury
Hi Farid
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Canterbury
Hi Kenny
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Item I ordered turned up pretty quick…
Item I ordered turned up pretty quick on the day of release.
8 maggio 2026
Risposta di hmv (UK) - Canterbury
Hi GARY
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Had what I was looking for
I was offered a protective sleeve for my new Lp I Had just purchased. Worthwhile if you require one. The staff were friendly and polite.
6 maggio 2026
Risposta di hmv (UK) - Canterbury
Hi Mr Lennard,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Canterbury
Hi Maz
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good range of records to choose from
Good range of records to choose from. Efficient and quick service.
29 aprile 2026
Risposta di hmv (UK) - Canterbury
Hello Steve
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were more than helpful and my…
The staff were more than helpful and my product i ordered was very quick
25 aprile 2026
Risposta di hmv (UK) - Canterbury
Hi Dorothy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to use web site delivery was on…
Easy to use web site delivery was on time will be use hmv wab site again
25 aprile 2026
Risposta di hmv (UK) - Canterbury
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was easy to order for click and…
It was easy to order for click and collect. The staff were very helpful at the shop. Thr vinyl record cases were excellent value
20 aprile 2026
Risposta di hmv (UK) - Canterbury
Hi Trish,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Canterbury
Hello odie
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Risposta di hmv (UK) - Canterbury
Hi Jayne
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service as always
Great item. Great transaction. Excellent staff. Glad HMV are back in Canterbury
5 aprile 2026
Risposta di hmv (UK) - Canterbury
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV have never let me down..
HMV have never let me down when it comes to ordering Online. The new HMV in Canterbury is my new favourite store, excellent range of stock, plus the staff are second to none.
4 aprile 2026
Risposta di hmv (UK) - Canterbury
Hi Nicholas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Online ordering is easy to use and find…
Online ordering is easy to use and find all you are looking for. Great notifications on progress of order
27 marzo 2026
Risposta di hmv (UK) - Canterbury
Hi Selena
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Efficient service
Efficient and kept informed about delays beyond their control. Shop staff very pleseant and helpful.
19 marzo 2026
Risposta di hmv (UK) - Canterbury
Hi Alexandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Canterbury
Hello Dave
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very helpful & friendly staff
22 marzo 2026
Risposta di hmv (UK) - Canterbury
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.