Pre-ordered a Blu-Ray for collection in the Bromley store. Lots of communication about the order journey and lovely staff in the shop when I went to collect my item (staff in here are always amazing)!... Leggi di più
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Sede
Cambia sedeUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
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Justin P in the shop was so helpful when I wanted to order a Blu-ray. He looked it up & informed me they had it in stock and went and found it for me. We discussed horror movies and had a very nice co... Leggi di più
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Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Leggi di più
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Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... Leggi di più
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Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Bromley
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Regno Unito
4,7
Eccellente
299 recensioni
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BTS are back and HMV are on time!
Getting a pre-ordered album by BTS delivered on the day of release was fabulous.
Service always great by HMV
26 marzo 2026
Risposta di hmv (UK) - Bromley
Hi Jacqui
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Risposta di hmv (UK) - Bromley
Hi Lina,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
it took parcel force two weeks to…
it took parcel force two weeks to deliver my order
bur i have not watched it yet
17 marzo 2026
Risposta di hmv (UK) - Bromley
Hi Karen,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
Pleasant shopping experience.
The young man who served me was very pleasant and helpful. He is obviously interested in the customers; and takes time to engage in conversation with them.
Pleasant experience.
12 marzo 2026
Non scritta su invito
Risposta di hmv (UK) - Bromley
Hi Bernard,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Bromley
Hi Chris,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Bromley
Hi Mr Lewisham
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful in store with great delivery.
Recieved great service at their Bromley branch. Helped me find and order what I needed, even getting it delivered to my home on day of release.
11 febbraio 2026
Risposta di hmv (UK) - Bromley
Hi James
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bromley store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Risposta di hmv (UK) - Bromley
Hi Valentina,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Alright in the end
The staff at the store were great flagging up that my original choice( both the first and replacement disc) were defective and allowed me to pick something else. Will certainly use this store again.
17 gennaio 2026
Risposta di hmv (UK) - Bromley
Hi Philip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service
Good service, no hassle ordering and it was delivered on time. But the delivery guy just left it on the door without ringing the bell, I only realised it was delivered because an email was sent. Maybe there’s a way to specify how it should be delivered but I haven’t seen it.
16 gennaio 2026
Risposta di hmv (UK) - Bromley
Hi Kiyan
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
helpful and knowledgeable staff
18 dicembre 2025
Risposta di hmv (UK) - Bromley
Hi Joan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent easy to use service
Excellent easy to use service , communication good always kept up to date regards delivery , would definitely recommend and use again
8 gennaio 2026
Risposta di hmv (UK) - Bromley
Hi SIAN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All good thank you
All good thank you. Personnel had very good knowledge of all stock and were very helpful.
7 gennaio 2026
Risposta di hmv (UK) - Bromley
Hello Nessa,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good Service but allow plenty of time for delivery to a store
I ordered 3 CDs as Christmas presents for collection at the Bromley store. It was helpful to be able to collect them instore, and the staff there were great in dealing with me. However, it took 5 days after ordering the CDs to be told they were ready for collection, which I didn't expect as these are popular albums from contemporary groups. I recommend allowing plenty of time for delivery or collection.
16 dicembre 2025
Risposta di hmv (UK) - Bromley
Hi John
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Speedy delivery and great service from…
Speedy delivery and great service from the guy in your Bromley store when collecting,! Lovely item too, daughter very pleased x
30 dicembre 2025
Risposta di hmv (UK) - Bromley
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The order arrived in good time wirhout…
The order arrived in good time wirhout any fuss.
31 dicembre 2025
Risposta di hmv (UK) - Bromley
Hi Mrs
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.Hi Mrs
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very good service
I ordered a record for my granddaughters Christmas present. The ordering was easy and I was able to collect it from the store when I was notified it was in the shop. So easy doing click and collect.
19 dicembre 2025
Risposta di hmv (UK) - Bromley
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff and so lovely to find some…
Great staff and so lovely to find some christian heavy metal and one of the best bands Stryper
29 dicembre 2025
Risposta di hmv (UK) - Bromley
Hi Tessa
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I still have not got this!!
I still have not got this!!!
It was a Xmas present so I ordered from Amazon and got a next day delivery.
I went to the Bromley Store where I expected to collect it and they said it had not arrived. They said they had it in stock!!!!!!!
Why wasn’t this order fulfilled if it was in stock there!!!!!
I asked for a credit and the staff said they could not credit till the item had arrived in store. This is a disaster.
PLEASE CREDIT ME ASAP
S Bryant
29 dicembre 2025
Risposta di hmv (UK) - Bromley
Hi Susan
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Risposta di hmv (UK) - Bromley
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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