hmv (UK) - BromleyRecensioni 

284
TrustScore 4.5 su 5

4,7

Unit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB


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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Not many places sell CDs these days, but thankfully HMV do. The website said the CD I wanted was available via click and collect, but when I called the store I was told the option was not available as... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went in store to find some vinyls for my sons birthday, unfortunately they had no stock.Lovely young lady ordered them in-store for me and i collected them today. The staff in the Bromley branch are a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The dvd box set I purchased from the Bromley store website I really wanted it so badly and I received it from the store. Very nice and accommodating staff

L'azienda ha risposto

Valutata 5 stelle su 5

Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di musica
  2. Negozio di CD
  3. Negozio di DVD
  4. Negozio di dischi
  5. Negozio di impianti audio domestici
  6. Negozio di t-shirt

Informazioni su hmv (UK) - Bromley

Scritti dall'azienda

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Scritti dall'azienda

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informazioni di contatto

  • Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

284 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(284)

29.904 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very good service

3 aprile 2026
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Risposta di hmv (UK) - Bromley

Hi Christopher

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5
Logo di hmv (UK) - Bromley

Risposta di hmv (UK) - Bromley

Hi Roy

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valutata 5 stelle su 5

Happy with my recent purchase

Happy with my recent purchase, three albums for £66.00 is a good deal, delivery was quick to the store and the click & collect process was simple.

30 marzo 2026
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Risposta di hmv (UK) - Bromley

Hi Flavio

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 1 stelle su 5

Shit just shit

5 marzo 2026
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Risposta di hmv (UK) - Bromley

Hi John

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Valutata 5 stelle su 5

Great service and great staff

Great service and great staff

26 marzo 2026
Logo di hmv (UK) - Bromley

Risposta di hmv (UK) - Bromley

Hi Diane

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Ease of use on the website

Ease of use on the website

27 marzo 2026
Logo di hmv (UK) - Bromley

Risposta di hmv (UK) - Bromley

Hi Miss

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

BTS are back and HMV are on time!

Getting a pre-ordered album by BTS delivered on the day of release was fabulous.
Service always great by HMV

26 marzo 2026
Logo di hmv (UK) - Bromley

Risposta di hmv (UK) - Bromley

Hi Jacqui

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valutata 5 stelle su 5

Great!

Fast and fabulous customer service when went into the store to collect.

16 marzo 2026
Logo di hmv (UK) - Bromley

Risposta di hmv (UK) - Bromley

Hi Lina,

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Email stating item would be in store…

Email stating item would be in store earlier than expected was wrong.
Staff in store (Bromley) were excellent on both days that I called in to collect my order, very helpful & went above & beyond to be helpful.

18 marzo 2026
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Risposta di hmv (UK) - Bromley

Hi Stephan

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 2 stelle su 5

it took parcel force two weeks to…

it took parcel force two weeks to deliver my order
bur i have not watched it yet

17 marzo 2026
Logo di hmv (UK) - Bromley

Risposta di hmv (UK) - Bromley

Hi Karen,

Thanks for getting in touch.

We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.

We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.

Valutata 5 stelle su 5

Pleasant shopping experience.

The young man who served me was very pleasant and helpful. He is obviously interested in the customers; and takes time to engage in conversation with them.
Pleasant experience.

12 marzo 2026
Non scritta su invito
Logo di hmv (UK) - Bromley

Risposta di hmv (UK) - Bromley

Hi Bernard, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Efficient

Efficient, friendly and knowledgeable

8 marzo 2026
Logo di hmv (UK) - Bromley

Risposta di hmv (UK) - Bromley

Hi Chris, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

100% satisfaction.

100% satisfaction.

8 marzo 2026
Logo di hmv (UK) - Bromley

Risposta di hmv (UK) - Bromley

Hi Mr Lewisham

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Helpful in store with great delivery.

Recieved great service at their Bromley branch. Helped me find and order what I needed, even getting it delivered to my home on day of release.

11 febbraio 2026
Logo di hmv (UK) - Bromley

Risposta di hmv (UK) - Bromley

Hi James

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bromley store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Valutata 5 stelle su 5

Great customer service

Great customer service

24 gennaio 2026
Logo di hmv (UK) - Bromley

Risposta di hmv (UK) - Bromley

Hi Valentina, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Alright in the end

The staff at the store were great flagging up that my original choice( both the first and replacement disc) were defective and allowed me to pick something else. Will certainly use this store again.

17 gennaio 2026
Logo di hmv (UK) - Bromley

Risposta di hmv (UK) - Bromley

Hi Philip

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 4 stelle su 5

Good service

Good service, no hassle ordering and it was delivered on time. But the delivery guy just left it on the door without ringing the bell, I only realised it was delivered because an email was sent. Maybe there’s a way to specify how it should be delivered but I haven’t seen it.

16 gennaio 2026
Logo di hmv (UK) - Bromley

Risposta di hmv (UK) - Bromley

Hi Kiyan

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valutata 5 stelle su 5
Logo di hmv (UK) - Bromley

Risposta di hmv (UK) - Bromley

Hi Joan

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Excellent easy to use service

Excellent easy to use service , communication good always kept up to date regards delivery , would definitely recommend and use again

8 gennaio 2026
Logo di hmv (UK) - Bromley

Risposta di hmv (UK) - Bromley

Hi SIAN

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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