I visited The Vault in Birmingham to see Jayler play. It was easy to order online. Not too many communications from you afterwards, just enough. Collected my vinyl and wristband and thoroughly enjoyed... Leggi di più
L'azienda ha risposto
Sede
Cambia sede31 Dale End, The Vault, B4 7LN Birmingham, GB
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We visited the store to see and hear MIKA talking about his new music. Checked out the venue early afternoon and were served by Beth who issued wristbands, the CDs and checked our tickets quickly and... Leggi di più
L'azienda ha risposto
Attended the Jack Savoretti event yesterday and although I really enjoyed his performance, I thought the organisation for the signing was poor. Lots of people from right at the back pushed in front an... Leggi di più
L'azienda ha risposto
Really efficient service. Pre ordered a vinyl and went to watch a gig in store, all went smoothly, great staff and security, great event, vinyl labelled and waiting. Thank you! 😃
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Birmingham Vault
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
31 Dale End, The Vault, B4 7LN, Birmingham, Regno Unito
4,7
Eccellente
530 recensioni
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Risposta di hmv (UK) - Birmingham Vault
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent CD signing event
Apart from the CD itself being top quality. The alongside signing by Mr. James Arthur was super friendly, well organised and a very pleasant experience. Staff were friendly and helpful and I’d definitely recommend signings and events in store in future.
26 aprile 2025
Risposta di hmv (UK) - Birmingham Vault
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
amazing
met James Arthur at birmingham hmv for an album signing, it was the best day of my life. staff were really helpful and friendly, great atmosphere!!
26 aprile 2025
Risposta di hmv (UK) - Birmingham Vault
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Allowing the album signings.
28 aprile 2025
Risposta di hmv (UK) - Birmingham Vault
Hi Tina
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Can't ever complain great service
28 aprile 2025
Risposta di hmv (UK) - Birmingham Vault
Hi Matthew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Birmingham Vault
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great quality service
The knowledge of all the colleagues that work at HMV, the customer service was second to none
13 aprile 2025
Risposta di hmv (UK) - Birmingham Vault
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Birmingham Vault
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Now 120
HMV I’m love you I’m had a latest now Album one day early, which is brilliant keep up the good work.
7 aprile 2025
Risposta di hmv (UK) - Birmingham Vault
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Birmingham Vault
Hello Beverley
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
In store signing event well organised
William in customer service had made sure I would have a seat at the in store signing. Staff in store were excellent and took good care of me during the event and afterwards.
18 marzo 2025
Risposta di hmv (UK) - Birmingham Vault
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast and efficient service
Fast and efficient service.
In store there is some excellent finds too.
10 marzo 2025
Risposta di hmv (UK) - Birmingham Vault
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The staff member that served me was…
The staff member that served me was very helpful and kind. i easily received my package after entering my email address
3 marzo 2025
Risposta di hmv (UK) - Birmingham Vault
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brad Simpson Album Signing
The signing was incredible,staff was super friendly,everything was neat and professional
2 marzo 2025
Risposta di hmv (UK) - Birmingham Vault
Hi Charlotte
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff were amazing!
Staff were amazing!! Everything was really well organised. Just 1 negative was that the Birmingham venue was very cold.
3 marzo 2025
Risposta di hmv (UK) - Birmingham Vault
Hi Denise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Huge store with friendly, helpful, knowledgeable staff
Huge store with friendly, helpful staff who know what they’re about. I went to a Wombats in-store performance and it was fun, seemed well-organised, and the sound was great. Back to how it used to be in the 90s!
26 febbraio 2025
Risposta di hmv (UK) - Birmingham Vault
Hi Helen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your store is way too cold- get some…
Your store is way too cold- get some heating on!
26 febbraio 2025
Risposta di hmv (UK) - Birmingham Vault
Hi Peter,
Thank you for your feedback, we will certainly pass this onto the store for their reference.
Hope to see you again soon!
Risposta di hmv (UK) - Birmingham Vault
Hi luciasboutique
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Birmingham Vault
Hi Carl
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Risposta di hmv (UK) - Birmingham Vault
Hello lucy
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
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