hmv (UK) - Birmingham Vault Recensioni 512

TrustScore 4.5 su 5

4,7

31 Dale End, The Vault, B4 7LN Birmingham, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Dea Matrona CD launch gig at the Birmingham Vaults. My pre ordered CD arrived on the due date and the Dea Matrona live show and meet n' greet was well organised and the HMV staff were polite and helpf... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited The Vault in Birmingham to see Jayler play. It was easy to order online. Not too many communications from you afterwards, just enough. Collected my vinyl and wristband and thoroughly enjoyed... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First time visiting HMV vault in Birmingham. It was for a record signing by Michael Ball. I hadn't done anything like this before, the event was very well organised. Staff were brilliant gave excellen... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

We recently went to see the legendary Jeff Goldblum at HMC Vault in Birmingham. I went with my friend, who has an access place so we had first chance to meet Jeff. Mainly, the staff were lovely, but t... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di musica
  2. Negozio di CD
  3. Negozio di DVD
  4. Negozio di dischi
  5. Negozio di impianti audio domestici
  6. Negozio di t-shirt

Informazioni su hmv (UK) - Birmingham Vault

Scritti dall'azienda

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Scritti dall'azienda

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informazioni di contatto

  • 31 Dale End, The Vault, B4 7LN, Birmingham, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

512 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Dea Matrona CD launch gig at the…

Dea Matrona CD launch gig at the Birmingham Vaults. My pre ordered CD arrived on the due date and the Dea Matrona live show and meet n' greet was well organised and the HMV staff were polite and helpful.

9 giugno 2026
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Risposta di hmv (UK) - Birmingham Vault

Hi Denis

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

job done...

11 giugno 2026
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Risposta di hmv (UK) - Birmingham Vault

Hi J

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Amazing staff

Amazing staff

10 giugno 2026
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Risposta di hmv (UK) - Birmingham Vault

Hi John

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 2 stelle su 5

Band came out 20 min late

Band came out 20 min late, played 3 songs and dipped, crowd was dead me and my mate were the only ones singing

10 giugno 2026
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Risposta di hmv (UK) - Birmingham Vault

Hello Customer

Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.

So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Valutata 5 stelle su 5

I ordered Avatar Fire and Ash before…

I ordered Avatar Fire and Ash before it's release date and I received it as expected on the release day.
Thank you for your service and packaging. I will be back and would recommend.

5 giugno 2026
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Risposta di hmv (UK) - Birmingham Vault

Hi Ivan

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valutata 5 stelle su 5

First class service polite staff…

First class service polite staff nothing was to much trouble

3 giugno 2026
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Risposta di hmv (UK) - Birmingham Vault

Hi LEE

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

I visited The Vault in Birmingham to…

I visited The Vault in Birmingham to see Jayler play. It was easy to order online. Not too many communications from you afterwards, just enough. Collected my vinyl and wristband and thoroughly enjoyed the set. My only criticism was that the queue to get our cd/vinyl at the till was very slow. Definitely could have done with 1 till dedicated to regular shoppers, and at least 2 other members of staff.

3 giugno 2026
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Risposta di hmv (UK) - Birmingham Vault

Hi Sue

Thanks for getting in touch with such a positive 5-star review; we are really pleased to hear that you enjoyed the Jayler event, and we appreciate your feedback, which we will be sure to pass on to the relevant departments. We hope to see you again in the near future.

Thanks

Valutata 5 stelle su 5

Extremely helpful staff at HMV…

Extremely helpful staff at HMV Birmingham, especially Tony, who helped me with my daughter who uses crutches to help her mobility.
Excellent

2 giugno 2026
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Risposta di hmv (UK) - Birmingham Vault

Hello Terry

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Great experience watching Jayler live…

Great experience watching Jayler live and purchasing the blue vinyl. Staff were helpful and friendly.

31 maggio 2026
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Risposta di hmv (UK) - Birmingham Vault

Hi Nick

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 3 stelle su 5

Really good but didn’t play enough…

Really good but didn’t play enough songs went quite quick

31 maggio 2026
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Risposta di hmv (UK) - Birmingham Vault

Hello, thanks for leaving us a review.

Whilst we're pleased to hear that that you enjoyed the event, we're sorry if you feel that the artist's performance went by quicker than expected.

We appreciate your feedback and would like to thank you for making us aware of your thoughts. We look forward to welcoming you to future in store signing/performances.

Valutata 5 stelle su 5

Excellent by all involved Freya Ridings…

Excellent by all involved Freya Ridings was just superb, staff including security were just brilliant

31 maggio 2026
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Risposta di hmv (UK) - Birmingham Vault

Hi Mike

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Easy purchase

Easy purchase . Picked up from the store as it was a live signing and album launch .

3 giugno 2026
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Risposta di hmv (UK) - Birmingham Vault

Hello David

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

It was nice and easy to get round the…

It was nice and easy to get round the building everyone was friendly and helpful on the day

31 maggio 2026
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Risposta di hmv (UK) - Birmingham Vault

Hi Chris

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

First class from a well known and…

First class from a well known and respected brand. Thank you.

27 maggio 2026
Logo di hmv (UK) - Birmingham Vault

Risposta di hmv (UK) - Birmingham Vault

Hi Sue

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 4 stelle su 5

Good experience

Well organised. The only thing I could mark down from the meet and greet was how the security lady spoke with a gentleman who was in the q ahead of me. Was a little abrupt but nothing more than that.

1 aprile 2026
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Risposta di hmv (UK) - Birmingham Vault

Hello Customer

Thanks for taking the time to bring your recent experience to our attention. 

So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Valutata 5 stelle su 5

Great Service, Friendly staff

Staff were helpful when doing order.
The record arrived exactly the day promised. It was well wrapped.
Service was great.

30 maggio 2026
Logo di hmv (UK) - Birmingham Vault

Risposta di hmv (UK) - Birmingham Vault

Hi Paul

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

The experience was really good when I…

The experience was really good when I ordered my Lordi recordead dvd from HMV website has got a good selection and good price too. Delivery service was topnotch too.

27 maggio 2026
Logo di hmv (UK) - Birmingham Vault

Risposta di hmv (UK) - Birmingham Vault

Hi Liam

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 3 stelle su 5

Meeting Jeff at the Vault

We recently went to see the legendary Jeff Goldblum at HMC Vault in Birmingham. I went with my friend, who has an access place so we had first chance to meet Jeff. Mainly, the staff were lovely, but the whole experience was like a conveyer belt. One security member was very abrupt, barking 'no physical contact' at everyone, when Jeff was grabbing hands and shaking them! She was also grouchy at people filming other people, which happens. We were pushed through like sheep and hardly had chance to say two words to this amazing man. Yes there were lots of people there but 1 minute of conversation would have been nice. I felt it was over in seconds. Not the best HMV.

28 maggio 2026
Logo di hmv (UK) - Birmingham Vault

Risposta di hmv (UK) - Birmingham Vault

Hello Julia

Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.

So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Valutata 5 stelle su 5

Everyone was so kind and considerate,it…

Everyone was so kind and considerate,it was a lovely visit and thanks to the 'photographer's have a wonderful set of mementos. Many thanks

25 maggio 2026
Logo di hmv (UK) - Birmingham Vault

Risposta di hmv (UK) - Birmingham Vault

Hi Frances

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Very friendly had pre orded cd for…

Very friendly had pre orded cd for Micheal ball to sign very well organised

25 maggio 2026
Logo di hmv (UK) - Birmingham Vault

Risposta di hmv (UK) - Birmingham Vault

Hi Sue

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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