The whole experience from start to finish was flawless & hassle free , from ordering item in store , to eventually picking item up from store . Was kept in regular contact with regards to item leaving... Leggi di più
L'azienda ha risposto
Sede
Cambia sede3-6 Castle Place, Donegall Arcade, BT1 1PT Belfast, GB
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Items were packaged well however the product label was stuck to the box of the funko pops. This is not a huge issue for me as i am not a collector of them but this absolutely could be if you want your... Leggi di più
L'azienda ha risposto
HMV consistently delivers on all fronts. Excellent service, items arriving in pristine condition, well packaged, and their stores are amazing. You could spend all day in a store. I've recently or... Leggi di più
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Ordered two vinyl records via click and collect. Both arrived on time and I collected with no trouble. However one of the LPs has minor tears on the packaging. However this won’t be noticable without... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Belfast
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
3-6 Castle Place, Donegall Arcade, BT1 1PT, Belfast, Regno Unito
4,7
Eccellente
482 recensioni
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Great choice of music.
2 febbraio 2025
Risposta di hmv (UK) - Belfast
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
staff helpful and courteous
4 febbraio 2025
Risposta di hmv (UK) - Belfast
Hello Lorraine
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Ordered some vinyl and they were…
Ordered some vinyl and they were delivered to Belfast HMV. All good, would recommend
1 febbraio 2025
Risposta di hmv (UK) - Belfast
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff
Great staff, polite, friendly and helpful, orders arrived in the expected timeframe, and were correct and un damaged
20 gennaio 2025
Risposta di hmv (UK) - Belfast
Hi Matthew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Haven’t received a refund yet for items…
Haven’t received a refund yet for items I did not collect I purchased online.
30 dicembre 2024
Risposta di hmv (UK) - Belfast
Hi Mark,
Sorry to hear about the delay with a return of your uncollected Click & Collect order. Our stores usually keep hold of these for 14 days to give our customers a chance to pop in and then they send them back if they haven't been collected within that timeframe. On this occasion, it looks like the store kept hold of that a little longer than ususal but we can see that they've now returned it for you and as soon as that arrives in the warehouse, we'll process the return and issue you with a refund asap.
Thanks for your patience in the meantime and do let us know at support.hmv.com should you need any further assistance in the meantime.
Great Service at HMV
Great products at reasonable prices. The staff are courteous, knowledgeable and eager to help. The very fact that HMV is one of the few media retailers on the uk high street makes the brand even more special. Great service every time I’m in store. Excellent.
27 gennaio 2025
Risposta di hmv (UK) - Belfast
Hi Joe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Absolutely fantastic service every-time…
Absolutely fantastic service every-time I visit belfast the staff are always so pleasant and helpful, especially the manager gavin! Gavin was able to help me via email with a query I had . He was absolutely fantastic and so accommodating.
27 gennaio 2025
Non scritta su invito
Risposta di hmv (UK) - Belfast
Hi Rachel
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Belfast store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Staff where very helpful and…
Staff where very helpful and understanding ,as I have learning disabilities and (my mum is writing this for me ) they gave me and my mum time to explain the issue and where very pleasant
21 gennaio 2025
Risposta di hmv (UK) - Belfast
Hi Bernadette
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff where very helpful and friendly
13 gennaio 2025
Risposta di hmv (UK) - Belfast
Hello Ian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Belfast
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was something I was looking for and…
It was something I was looking for and was able to order it in store
14 gennaio 2025
Risposta di hmv (UK) - Belfast
Hi Ethane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Belfast
Hi Eoin,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Risposta di hmv (UK) - Belfast
Hi Jen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Belfast
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Love the vibe
Love the vibe, the music, the staff and the merchandise. One of the best stores in Belfast.
30 ottobre 2024
Risposta di hmv (UK) - Belfast
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pretty good
Ordered two vinyl records via click and collect. Both arrived on time and I collected with no trouble. However one of the LPs has minor tears on the packaging. However this won’t be noticable without a closer look. And this isn’t HMVs fault either. Overall good experience.
21 dicembre 2024
Risposta di hmv (UK) - Belfast
Hi Cash
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
class
well first free shipping over £20 which is brilliant, and I ordered Saturday 21st and the items were with me on Christmas Eve and I thought I missed last post 😂😂😂
Items were cheap too, never too dear for a couple of good movies
30 dicembre 2024
Risposta di hmv (UK) - Belfast
Hi deeznutter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hmv is a brilliant shop for dvds cds t…
Hmv is a brilliant shop for dvds cds t shirts and funkos It is brilliant
26 dicembre 2024
Risposta di hmv (UK) - Belfast
Hello Annette
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Risposta di hmv (UK) - Belfast
Hi Don
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic service
Fantastic service. Never ordered online with this company before. Very easy smooth service. Kept up to date with order and albums arrived on time. Well packed and in perfect condition. Which was important as they were presents. Will definitely use again.
29 dicembre 2024
Risposta di hmv (UK) - Belfast
Hi Yah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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