hmv (UK) - Belfast Recensioni 472

TrustScore 4.5 su 5

4,6

3-6 Castle Place, Donegall Arcade, BT1 1PT Belfast, GB


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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Items were packaged well however the product label was stuck to the box of the funko pops. This is not a huge issue for me as i am not a collector of them but this absolutely could be if you want your... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

HMV consistently delivers on all fronts. Excellent service, items arriving in pristine condition, well packaged, and their stores are amazing. You could spend all day in a store. I've recently or... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful staff. Great selection of modern and classic dvd box sets. Ordering out of stock items for collection simple and easy. Worth an occasional visit to browse for bargans and unusual dvd movi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

In Belfast I got served by Martyna and omg an absolute angel they were 💗 I’m a stay and I was getting some stray kid albums on my visit there and they made me feel so happy chatting with me about skz... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di musica
  2. Negozio di CD
  3. Negozio di DVD
  4. Negozio di dischi
  5. Negozio di impianti audio domestici
  6. Negozio di t-shirt

Informazioni su hmv (UK) - Belfast

Scritti dall'azienda

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Scritti dall'azienda

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informazioni di contatto

  • 3-6 Castle Place, Donegall Arcade, BT1 1PT, Belfast, Regno Unito

4,6

Eccellente

TrustScore 4.5 su 5

472 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Staff where super helpful

Staff where super helpful! They helped me order in the first edition of a manga I wanted!

3 maggio 2026
Logo di hmv (UK) - Belfast

Risposta di hmv (UK) - Belfast

Hi autumn

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 4 stelle su 5

Items were packaged well however the…

Items were packaged well however the product label was stuck to the box of the funko pops. This is not a huge issue for me as i am not a collector of them but this absolutely could be if you want your boxes in good condition!

27 aprile 2026
Logo di hmv (UK) - Belfast

Risposta di hmv (UK) - Belfast

Hi Raz

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valutata 1 stelle su 5

I received the wrong item

I received the wrong item - it was still an army of darkness t shirt but a completely different design and not the one i paid for.

26 aprile 2026
Logo di hmv (UK) - Belfast

Risposta di hmv (UK) - Belfast

Hi Customer

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Valutata 4 stelle su 5

It was good condition

It was good condition, though it took 7 days

19 aprile 2026
Logo di hmv (UK) - Belfast

Risposta di hmv (UK) - Belfast

Hi Connor,

Thanks for getting in touch.

We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.

We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.

Valutata 5 stelle su 5

Friendly & Professional

Friendly, knowledgeable staff made picking up my online order a very simple and straightforward transaction. Excellent customer service as usual.

17 aprile 2026
Logo di hmv (UK) - Belfast

Risposta di hmv (UK) - Belfast

Hello JG

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Belfast Store

If you cannot initially find the item that you are looking for, the staff are very helpful in locating it in store.

18 aprile 2026
Logo di hmv (UK) - Belfast

Risposta di hmv (UK) - Belfast

Hi Mick

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 5 stelle su 5

Hmv great store to shop in and also online

Great selection of music to suit everyone, Delivery service brilliant,I feel at ease knowing my goods are always packaged well and the Royal Mail delivery service is first class,In store Belfast is well set up and staff are very knowledgeable friendly,no fuss,no hassle,it's a pleasure to shop at Hmv in store and online.

15 aprile 2026
Logo di hmv (UK) - Belfast

Risposta di hmv (UK) - Belfast

Hi PHILIP

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Love you guys 💕



Love you guys 💕

5 aprile 2026
Logo di hmv (UK) - Belfast

Risposta di hmv (UK) - Belfast

Hello Quinn

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Price and service.

Choice

Price

Service.

5 aprile 2026
Logo di hmv (UK) - Belfast

Risposta di hmv (UK) - Belfast

Hi Colin

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 1 stelle su 5

Not happy I was trying to ordered…

Not happy I was trying to ordered arrirang bts album preordered it when it was announced and payment didn’t work recently even though I have money on my card your not accepting it so I’m giving you 1 star need better customer service 😡

18 marzo 2026
Non scritta su invito
Logo di hmv (UK) - Belfast

Risposta di hmv (UK) - Belfast

Hi Customer

Thank you for taking the time to leave us a review. We are sorry to hear about the issues you have had placing an order,  apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Valutata 5 stelle su 5

Brilliant customer service

Brilliant customer service

18 marzo 2026
Logo di hmv (UK) - Belfast

Risposta di hmv (UK) - Belfast

Hi Martin

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 4 stelle su 5

I bought a record online

I bought a record online, but it arrived slightly damaged. It said online I could take it back to a store and change it for another copy, or get a refund. I went to Belfast and tried to change it, but there were no other copies. They said they could not refund me at the store, and I would have to do it online, which I did not want to do. They did allow me to change it to something else though, so all ended well.

9 marzo 2026
Logo di hmv (UK) - Belfast

Risposta di hmv (UK) - Belfast

Hi Paul, 

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valutata 5 stelle su 5

Dvd selection excellent

Very helpful staff. Great selection of modern and classic dvd box sets. Ordering out of stock items for collection simple and easy. Worth an occasional visit to browse for bargans and unusual dvd movies / tv series.

13 marzo 2026
Logo di hmv (UK) - Belfast

Risposta di hmv (UK) - Belfast

Hi Robbert

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valutata 5 stelle su 5

Excellent service

Excellent service
Great advice
Customer friendly

6 marzo 2026
Logo di hmv (UK) - Belfast

Risposta di hmv (UK) - Belfast

Hi Mr Ryan

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

No Complaints about HMV

I can't complain about them. Unfortunately they are quite a distance away from me I live in Enniskillen and from there.I hope to visit HMV about April or May.

12 gennaio 2026
Non scritta su invito
Logo di hmv (UK) - Belfast

Risposta di hmv (UK) - Belfast

Hi Martin

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 3 stelle su 5

Had To Get my Game Elsewhere.

Tbf I ordered a game and it was their suppler that let them down, Cronos New Dawn PS5.

11 settembre 2025
Logo di hmv (UK) - Belfast

Risposta di hmv (UK) - Belfast

Hi William,

Thank you for your feedback.

We were very sorry that we were unable to fulfil your order and for any disappointment as a result of this. 

We do hope that we will be able to assist you with an order with you in future.

Valutata 5 stelle su 5

amazing

amazing, the package came extremely quick im very pleased.

1 marzo 2026
Logo di hmv (UK) - Belfast

Risposta di hmv (UK) - Belfast

Hello Vanesa, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

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