The whole experience from start to finish was flawless & hassle free , from ordering item in store , to eventually picking item up from store . Was kept in regular contact with regards to item leaving... Leggi di più
Sede
Cambia sede3-6 Castle Place, Donegall Arcade, BT1 1PT Belfast, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Items were packaged well however the product label was stuck to the box of the funko pops. This is not a huge issue for me as i am not a collector of them but this absolutely could be if you want your... Leggi di più
L'azienda ha risposto
HMV consistently delivers on all fronts. Excellent service, items arriving in pristine condition, well packaged, and their stores are amazing. You could spend all day in a store. I've recently or... Leggi di più
L'azienda ha risposto
Ordered two vinyl records via click and collect. Both arrived on time and I collected with no trouble. However one of the LPs has minor tears on the packaging. However this won’t be noticable without... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Belfast
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
3-6 Castle Place, Donegall Arcade, BT1 1PT, Belfast, Regno Unito
4,6
Eccellente
480 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Exceptional
Always loved HMV for their wide range of music, films, TV Shows that you can buy!
I can get what I want!
I could spend hours here!
11 luglio 2025
Risposta di hmv (UK) - Belfast
Hello ROISIN
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Wandering Heights & Escalators
Purchased vinyl, cd & book. Great visit! Store was clean tidy, well stocked, & easy to navigate.
Served by Barry who was friendly, polite, & knowledgeable ~ found everything we were looking for despite it being really busy.
Second level has always been a firm favourite but the new book floor on the third is a little goldmine .
29 giugno 2025
Non scritta su invito
Risposta di hmv (UK) - Belfast
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Magic the gathering
I had a great experience as the cards where delivered well packaged to my door and reasonably priced due to the fact that a high number of retailers where charging a premium on the commander deck.
26 giugno 2025
Risposta di hmv (UK) - Belfast
Hello Gareth
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Speedy delivery
Speedy delivery, in secure packaging.,Very happy with quality of service
23 giugno 2025
Risposta di hmv (UK) - Belfast
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great range of 4k and steelbook blu…
Great range of 4k and steelbook blu rays. Items packaged well and quick delivery. A+
20 giugno 2025
Risposta di hmv (UK) - Belfast
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Really happy with my CD purchase
Really happy with my CD purchase. Would of given 5* but I've an order I've still not received from December as product never came back in stock but paid for it
16 giugno 2025
Risposta di hmv (UK) - Belfast
Hello Heather
Thanks for taking the time to leave us a 4 star review! If you could please contact us on website.service@hmv.co.uk we would be happy to look into the order you mentioned you have not received placed in December.
We hope to earn that last star from you soon.
Boxset buy
Excellent experience and getting to use Klarna was a huge help in me making the purchase in the first place, the item was delivered on the said date and I was kept informed the whole way. will definitely use the service again.
17 giugno 2025
Risposta di hmv (UK) - Belfast
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I pre ordered a cd to be delivered to…
I pre ordered a cd to be delivered to HMV Belfast.As the Belfast branch was closed for renovations I was told the cd would be posted to my home address.A week later and it still hasn't arrived.
8 giugno 2025
Risposta di hmv (UK) - Belfast
Hello Gordon,
Thanks for leaving a review. As previously advised, as soon as Royal Mail return your parcel to us following a delivery error, we will get you refunded in full. We hope this helps.
Trust order and on time
Never ordered cds before so I can’t really say this was an experience i just like to shop.the Belfast store is temporarily closed for a refit
29 maggio 2025
Risposta di hmv (UK) - Belfast
Hi Sandy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Consistent and dependable
HMV, both online and in-store, have a consistently strong selection of items that suit my tastes. The website is easy to use for placing orders, while the customer service, feedback, updates, and delivery of items are all top-notch. As for in-store, the staff is always courteous, knowledgeable and professional.
17 maggio 2025
Risposta di hmv (UK) - Belfast
Hi Damian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dvd box set fantastic *****
Dvd box set fantastic *****
Ordered on 29th April 25 didn't receive until 8th May 25
Even though it said 48 hours delivery
Very disappointed as the dvd box set was a birthday present for the 5th of May.
10 maggio 2025
Risposta di hmv (UK) - Belfast
Hi Rhonda,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Risposta di hmv (UK) - Belfast
Hi Chrstine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Risposta di hmv (UK) - Belfast
Hi robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was served by Martha who was very…46-585-11
I was served by Martha who was very pleasant and helpful.
Survey Number:
46-585-11
John Boyd
13 aprile 2025
Non scritta su invito
Risposta di hmv (UK) - Belfast
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great store
Very helpful staff Rory was very attentive and helped me get what I was looking for 😁
10 aprile 2025
Risposta di hmv (UK) - Belfast
Hello Kelly
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Needed the 7'' vinyl of The Beatles…
Needed the 7'' vinyl of The Beatles "Now And Then". Aoife made the experience excellent overall. Record wasn't in stock on the day I was in the store, but she did the business of ordering it in quickly and efficiently with friendliness, good humour and considerable knowledge of music. Very friendly young lady and an asset to HMV's Belfast branch. "Now And Then" arrived a couple of days later, and is now framed and up on the wall.
1 aprile 2025
Risposta di hmv (UK) - Belfast
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fast order and collection.
Fast order and delivery to HMV store I had choose to collect. Friendly staff who fetched my order promptly.
5 aprile 2025
Risposta di hmv (UK) - Belfast
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Risposta di hmv (UK) - Belfast
Hi PHILLIP
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Belfast
Hi Angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Belfast
Hi Marc
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.