Heating & Catering Parts Recensioni 

176
TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Ordered an exact part(pictured on website), got delivered wrong part number 4521002(which was also on website and did'nt choose this one). Pleased with service in the end giving a full refund with p... Leggi di più

Valutata 5 stelle su 5

I’m run a small boiler repair & service business in the south east and use this company whenever I can. Prices the likes of Wolsey & City Plumbing can’t get close to (even with postage) and super fast... Leggi di più

Valutata 5 stelle su 5

Rang to purchase a replacement PCB for my boiler on Wednesday the 18th late afternoon. explained my situation and asked could they despatch ASAP. They sent me a WhatsApp link right away so I could p... Leggi di più

Valutata 5 stelle su 5

This firm communicates very well and its staff members are knowledgeable about the parts they sell. I once had to discuss the difference between two Ideal boilers to make sure I got the correct PCB... Leggi di più

4,7

Eccellente

TrustScore 4.5 su 5

176 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 28% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(176)

125 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Provided brilliant service

These guys provided a brilliant service. Hands up, I'm not a Heating Engineer. Every two years without fail, my Performa 28 leaks from the DHW Pressure Differential valve. In the past, I'd call out the engineer, and he would replace $. This time, I sought the help of 'Heating & Catering Parts' to buy the part. I used WhatsApp from their website. Great idea. It was so easy - take a quick photo of my boiler model & DHW to make sure I was asking for the right part. Hey presto, quick WhatsApp replied in seconds, the part arrived the next day, and I fitted it in the afternoon. I also purchased the service kit £10 - so I'm really next time.

So great, easy, quick service, many thanks.

7 gennaio 2026
Non scritta su invito
Logo di Heating & Catering Parts

Risposta di Heating & Catering Parts

Your feedback made our day. We’re always here if you need anything else.

Valutata 5 stelle su 5

Excellent customer service

Reasonable prices, but more importantly a very helpful team who went above and beyond. Thank you Syed for being such a gentleman.

2 gennaio 2026
Non scritta su invito
Logo di Heating & Catering Parts

Risposta di Heating & Catering Parts

Thank you for the fantastic review. We’re really pleased you had such a positive experience with us.

Valutata 5 stelle su 5

When you need reliability look no further

Had the Pcb I needed for an old Vaillent eco max 828 reasonably priced and delivered within 24 hours, saving us from having to replace our boiler. I would definitely recommend and use again thank you!!

2 gennaio 2026
Non scritta su invito
Logo di Heating & Catering Parts

Risposta di Heating & Catering Parts

Thanks so much for the glowing review. We’re always happy to help and look forward to serving you again.

Valutata 5 stelle su 5

Superb

Well. Issues with our boiler and everything pointed to the PCB. This company sent us a perfectly serviceable working PCB along with another associated ‘board’ for a fraction of the cost of new parts. Quite literally a cost of 25% (not 25% off!) and we are all set. communications with the company were perfect, email updates were sent as soon as the parts were sent and it all arrived in time. The parts were well packaged in a clearly labelled boat and well protected. Just outstanding. A fantastic company to deal with and I have no hesitation in recommending them to any and all. It probably makes no difference, but we are in the South East and the parts still arrived in a timely manner. I’m a very happy punter.

24 dicembre 2025
Non scritta su invito
Logo di Heating & Catering Parts

Risposta di Heating & Catering Parts

We’re delighted to hear everything went smoothly. Thanks for choosing us and for the 5 stars.

Valutata 1 stelle su 5

Ordered and paid for new got reconditioned

Ordered a (New)pressure relief valve for a Baxi boiler, it turned up in good time but after examination the unit it looked as if it was a reconditioned unit (marks on the outer case , old water marks on the connectors and black stains on the inside of the unit )and a code on it 09/05 which I’m lead to believe that this is the manufacturing date I contacted the company to complain and was offered a £5 partial refund and assured it was a new not a reconditioned unit 😂, unfortunately had to except the offer as was fitting it to a leaking boiler the next morning and had no time to source a replacement. So be very careful when using this company

17 dicembre 2025
Non scritta su invito
Logo di Heating & Catering Parts

Risposta di Heating & Catering Parts

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your concerns regarding the pressure relief valve you received. We understand how important it is for parts to arrive exactly as expected, especially when you’re working against the clock on a repair.

To clarify, the item supplied was a brand‑new genuine part, not refurbished. Some manufacturers apply date codes and may have light cosmetic marks from storage or handling during production, but this does not affect performance or indicate prior use. That said, we completely understand how this could have caused concern, and we apologise if this wasn’t clearly communicated.

We offered a partial refund as a gesture of goodwill due to the inconvenience, and we’re glad you were still able to complete your repair in time. If you ever have any issues in the future, please reach out — we’re always here to help and will do everything we can to put things right.

Valutata 5 stelle su 5

I would highly recommend these guys

I would highly recommend these guys. My boiler is getting on a bit so the pcb is now obsolete, but these guys had used boards so managed to get my boiler up and running again the next day, even though I’m 300 miles away. Brilliant service and I can’t thank them enough. Cheers.

8 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Boiler parts

Called them late in the previous day I needed a new board for my boiler they said they had one next thing message saying that it will be delivered today by post knock on the door at 10 am new board what a service up and running a bit later couldn't be happier excellent service and delivery

4 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I can not fault the high quality of…

I can not fault the high quality of service you offer i have used yourselves several times now parts are always in brilliant working condition and delivery is quick I intended on continuing to use your great service you provide

12 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Vailliant Heat Exchanger

Needed a heat exchanger for a old vailliant boiler, heating and catering helped me identify the exact part I required and I received the part the very next day. Customer was very happy. The heat exchanger was refurbished to a high standard.

18 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service

Fantastic service, one call followed by a WhatsApp message with link. Good knowledge of 20 year old system that most wrote off. Part ordered, delivered next day with tracking and good communication.Nice work team!

14 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great company

Needed an expansion vessel, used the online contact form to give them the GC number and they checked which parts were suitable. Superb service, part in great condition and delivered so quickly. Highly recommend this company!

25 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

I ordered the incorrect size boiler…

I ordered the incorrect size boiler expansion tank. After contacting them they were incredibly helpful found the correct tank, which I ordered, received then returned the incorrect tank and had my refund the next day.
Incredible service and help, I would highly recommend this company.

7 novembre 2025
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più