HCR Law Recensioni 

62
•
TrustScore 2 su 5

2,0

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

We are having the same experience dealing with my father’s estate that many others have described. Incredibly slow to respond, rude & out to make as much money from the estate as possible. We have ha... Leggi di più

Valutata 5 stelle su 5

Sarah Loveridge at HCR Law Cheltenham is a first class solicitor for all your residential property matters. Sarah is a fantastic lawyer with top tier comms. She has approached everything exceptionally... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Slow and expensive, with unclear billing. From our experience their main focus during probate is identifying additional cost and not on getting the job done. We didn't choose HCR Law, my mother made... Leggi di più

Valutata 1 stelle su 5

Aled Owen and Ann Morgan totally hoodwinked me. I spent over £20k to take my ex husband to court for perverting the course of justice. worst bit Aled Owen was protecting his DI friend in DPP for forgi... Leggi di più

Dettagli dell'azienda

  1. Studio legale

Scritti dall'azienda

As an award-winning Top 50 UK law firm, HCR Law provides a full range of services to organisations, business leaders and individuals. Our sector experts are leaders in their field, recognised with industry award nominations and for their contributions to national conferences. Our passion for people extends beyond our office doors and into the communities we work in. Our work in the community ranges from supporting local causes to helping new and established businesses thrive. In addition to the charities supported by our own charitable foundation, our employees regularly raise money for projects and charities in the communities where they live and work. With more than 1,000 people across 13 locations, the impact of this care and energy is tangible. We’re part of key moments in your life, whether buying or selling a business, a change in your relationships, a marriage or divorce, your expansion into a new area, or the purchase of a new home.


Informazioni di contatto

2,0

Scarso

TrustScore 2 su 5

62 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 18% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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2,0

Tutte le recensioni

(62)

13 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

All they care is dragging their service…

All they care is dragging their service out as long as possible to invoice you regardless of the outcome. Becareful!

8 luglio 2024
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Risposta di HCR Law

Thank you for your review. From the information provided we are unable to ascertain details about your relationship with the firm and therefore would ask you to get in touch with us at complaints@hcrlaw.com.

Valutata 1 stelle su 5

NIL STARS DESPICABLE LAW FIRM

We are still going through 3 years of hell mainly due to the incompetence of this firm from top to bottom
My wife reached out in desperation to their CEO Rod Thomas who didn't even have the decency to reply or any of their senior management team for that matter
All they did was take take and take more until we had nothing left to give
In the end we had to represent ourselves as they had drained us dry
The Ombudsmen are now dealing with them but they were well aware this would take months so they are able to do this again and again to honest hard working people
I am ashamed of British law allowing this to happen
Their advise and total incompetence should be known to others so they can avoid any more stress and financial burden being put on any other human being. I hope there is some karma and it exists as if it does it will come back to haunt HARRISON CLARK RICKERBYS

1 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

ONGOING OMBUDSMAN DISPUTE

Still waiting for Legal Ombudsman to verify and compensate for HCR SOLICITORS absolutely disgraceful service they provided
From their supposed senior partners to staff who are employed to help with the grievance procedure
This company should be stopped from taking honest people's money from them and everyone involved should report them to the Ombudsman as well as the Solicitors regulation authority
Given the continued poor reviews everywhere I am surprised they are continuing to ruin lives, overcharging poor unprofessional incompetent service

1 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Unbelievable

Unbelievable. A client of ours approached this firm to negotiate a settlement in a family dispute regarding property. After a number of years they got no where. In all this time they couldn't even tell the client who owned what asset value so how could they even negotiate. Client is then hit with a £28,000 bill, but got absolutely no service. Steer clear unless you have money to burn. Will never recommend to any of my clients.

16 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Nil stars disgraceful firm overcharging…

Nil stars disgraceful firm overcharging for poor advice from me too!
Do not use this company / firm they are not a good law firm they really need to be shut down by the SRA. I have suggested this to them given the over 77% of people think they overcharge and give poor advice and do not have any customer service at all. They ignore your calls and emails and are just a disgraceful firm. Warning Do Not Use!

20 maggio 2024
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Risposta di HCR Law

Thank you for taking the time to leave a review of your experience with HCR Law. We are sorry to hear that your experience of our service has left you feeling dissatisfied. Please do contact us at complaints@hcrlaw.com where we will be happy to help you.

Valutata 1 stelle su 5

DO NOT USE!

An absolute stain on the face of UK Law… they clearly deliberately scrape the bottom of the barrel for employees!

God help anyone that ends up involved with this firm because you are in for a world of stress. Get ready for them to ignore phone calls, deliberately vague emails, lies lies and more lies.

We had the pleasure of dealing with Rhonda… if you hear her name mentioned it’s best to run for the hills! The sooner she is struck off the better, but after dealing with them she might actually just blend in with the crowd!

DO NOT USE!!!

31 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

I agree with all the other 1 star…

I agree with all the other 1 star reviewers on here. This company takes your money and provides no service. The advice is basic and the charges spiral out of the customers control. When you approach them about this they are difficult and demanding. There is no customer service at HCR Law. Money grabbers / they overcharge people / They drag out your case as long as possible to gain charge you more. My case was for child contact they were useless I had to sack them in the end and go to a proper law firm. JL

30 aprile 2024
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Risposta di HCR Law

Thank you for taking the time to leave a review of your experience with HCR Law. We are sorry to hear that your experience of our service has left you feeling dissatisfied. Please do contact us at complaints@hcrlaw.com where we will be happy to help you.

Valutata 1 stelle su 5

Low quality law services

Low quality law services!
Very poor advice
Very over priced
Do not use this poor quality company.
Read all the reviews on here they are 90% poor and for good reason.
I have reported them to the Law Society.

1 febbraio 2024
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Risposta di HCR Law

Thank you for taking the time to leave a review of your experience with HCR Law. We are sorry to hear that your experience of our service has left you feeling dissatisfied. Please do contact us at complaints@hcrlaw.com where we will be happy to help you.

Valutata 5 stelle su 5

Highly recommended

James Osborne is, in my opinion, the best Family Law specialist in Worcester. He and the team helped me with a Childcare dispute and the service and representation was first class. I highly recommend this professional firm of solicitors and will be forever grateful for the positive outcome.

29 aprile 2024
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Risposta di HCR Law

We are delighted to hear that you felt well-represented throughout your childcare dispute and that James was able to assist you. Thank you for taking the time to leave us this review and recommendation, Jon. We will pass on your positive feedback to the team and look forward to working with you in the future.

Valutata 1 stelle su 5

Criminal legal company illegal bailiffs abusive

Dear HM Courts and Tribunals Service,

I am filing an official compalint against the baliff David Asker issued by HCR legal physically attacked and grabbed me aggressively and humiliated and verbally abused me in an eviction which he failed to give me a two week notice. I have filed a police report about thr abuse he was constantly shouting verbally abusing me and threatening to arrest me when I was packing and following the orders to leave. I will not be abused and this is all on camera. I never got the two week notice to vacate I got very sick almost to the hospital and pass out and I will do a claim in court against this disgusting, abusive baliff who abused me at xxxxx I was given NO two week notice and no document in advance or I would of been prepared to leave!! This is breaking the law!

I am claiming compensation from the abuse I went through and being verbally and physically attacked by this baliff for 4 hours!

I did not get a prior two week notice or I would have left the property by then!!

28 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Extremely rude staff

Extremely rude staff, I would not recommend using this company to anyone. Spoke to a senior member of staff in residential at Cheltenham and they were very rude and unprofessional. Avoid at all costs.

8 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Exceptional Care and Knowledge

Exceptional support and care throughout the whole of the conveyance process by John Banky, Reading. This is the second time of using hcr, Reading, and we cannot fault them on either occasion. We received personal support, not a team of strangers. Ours was not a straight forward process and the depth of knowledge was impressive - thorough - professional. We were always kept informed. We cannot thank John Banky and his team enough for steering us through complicated waters!! I was dreading the final invoice but it was incredibly fair. We were not "ripped-off" or taken advantage of. Not all solicitors are equal - these are the best. We would not go elsewhere! Thank you hcr.

20 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Worst legal firm I've ever used

The staff at HCR Worcester are some of the most obnoxious, unprofessional, rude and incompetent legal staff I have ever had the displeasure of working with. They provided little to no information, were terrible at communication, were very slow and could never answer simple enquires. The only thing they seem to be worried about is charging through the nose for a non existent service. They couldn't even answer simple questions - then had the nerve to charge for emails which simple stated they couldn't answer any of the enquires! In the end, I was forced to seek legal advice from other firms which contradicted the information given by HCR. It very much feels like the "advice" they give is aimed at making the most money possible out of you, rather than being the best course of legal action. I suggest you save yourself a lot of grief, time and money by avoiding this firm at all costs.

1 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Not impressed

Not impressed. Contacted them looking for advice and to have them help set up a will/trust for an ill relative's estate.

The woman I spoke with was incredibly hostile and took a seemingly accusatory stance with me, like I was doing something wrong to even ask for their involvement.

She was more worried about how much money would be left by my relative than anything more relevant, such a assets, trustees, beneficiaries etc.

Provided a quote for several thousand pounds (five other local law companies have quoted between £900 and £1200) with added fees on top that were not necessary. This would have been made clear had she asked appropriate questions been asked, without the laser focus on the money element.

Very unimpressed and will be advising people I know to avoid when looking for help with any legal matters.

18 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Very positive experience

First time dealing with HCR and I was appointed Maria Hearne to represent me in a property matter. She was absolutely incredible. Fast acting, extremely precise and attentive. Will be using HCR (Maria) to look after me again.

12 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

They know the law!

It's been some time since HCR Cheltenham represented me for the financial part of my divorce 2018 and again in 2022. It was a complex case. But I would like to say they were fantastic. Particularly Carolyn Green, James Shorrock & Andrew Morris. I felt valued and listened to and they went out of their way to help and get the best outcome for me and my children. The costs were laid out and they stick to them. I wouldn't hesitate to recommend them and thank them for all they did during those stressful years.

12 ottobre 2022
Non scritta su invito
Valutata 1 stelle su 5

Find a different solicitor

I wouldn't recommend HCR to anyone, they have been very unprofessional and stroppy. There was a lack of financial advice, we had to Google everything by ourselves to make sure we didn't end up paying for random policies. Communication was very shocking and frankly, I regret ever going with HCR

24 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

Lying, Deceiving, Unprofessional, Incompetent firm, especially Shereen Chohan

Please stay away from this company, they will lie to you to get the sale and then trap you with extortionate fees. I met Shereen for an initial consultation then later realised she had billed me £235+VAT which I was not informed about at any point prior to my meeting with her. She initially quoted me £1500 for all work to be done and a cap to be put on however I later received a bill of £6000. She also charged me for a call she made to me to apologise for not meeting her commitments of delivering as she had promised on four consecutive occasions. I also had to rectify a huge number of grammatical errors and then supervised the changes with her as she had found it difficult to make the changes by herself. It seems they get the work done by junior team members however bill us the rate of the work of a senior associate. Very unprofessional. Please read the other reviews and stay away from this firm especially Shereen Chohan. I wish I never had any interaction with HCR. ALSO, the invoices they send us are not calculated correctly, very concerning that they cannot add two figures together without overcharging. I will be taking my case to the Ombudsman.

1 aprile 2023
Non scritta su invito
Valutata 1 stelle su 5

Arrogant & Obnoxious

The worst and most obnoxious bunch

The worst and most obnoxious bunch in Worcestershire. Arrogant, self-righteous, rude and totally unprofessional. An absolute disgrace to the legal profession. Self obsessed with their pretentious parking rights in the car park at the rear of their property. Shame on them. Their private parking permits are totally UNENFORCEABLE, please ignore requests for ANY payment. Lobby local MP and Council for abuse of power@ Utter disgrace !!!!!

5 maggio 2023
Non scritta su invito

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