My business is that of a Coffee Roaster, but I also sell top-end Chocolate in retail bars. My first purchases with HB Ings was of the Grenada Chocolate , and when that supply stream ended, we switch... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Amazingly Fast delivery, well packaged. Exactly what I ordered, and the price was incredible. Big thumbs up 👍 Will definitely be ordering again.
From the best company selling mini edible cones and pastries. I bought empty mini sugar cones to fill for friends birthday with infused ganache. Also bought chocolate and chocolate chips for baking.... Leggi di più
L'azienda ha risposto
Quality products delivered promptly - we don’t look anywhere else for our cooking chocolate. Although not cheap, the quality sings through giving our cakes and sweet treats an added boost.
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
With 1,500+ ingredients from 90+ brands, Henley Bridge is the distributor of choice for chocolatiers, gelato artists, bakers and chefs.
Informazioni di contatto
Unit 15, Cliffe Industrial Estate, BN8 6JL, Lewes, Regno Unito
- 01273 476 721
- hello@hbingredients.co.uk
- www.hbingredients.co.uk
4,8
Eccellente
2K recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Good quolity and fast delivery
20 aprile 2026
Risposta di Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
My order was delivered on time and in…
My order was delivered on time and in full , quick accurate service , tracking was spot on
14 aprile 2026
Risposta di Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Risposta di Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Excellent service with next day…
Excellent service with next day delivery. Delicate items well packaged to avoid breakage,
5 aprile 2026
Risposta di Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Risposta di Henley Bridge Ingredients
Thank you so much for a lovely review :)
Risposta di Henley Bridge Ingredients
Thank you for taking the time to leave us a lovely review.
Risposta di Henley Bridge Ingredients
Thank you for taking the time to leave us a lovely review.
Risposta di Henley Bridge Ingredients
Thank you for taking the time to leave us a lovely review.
Risposta di Henley Bridge Ingredients
Thank you for taking the time to leave us a lovely review.
Excellent service
Excellent service, very professional and reliable. I’m very happy with my experience.”
10 aprile 2026
Risposta di Henley Bridge Ingredients
Thank you for taking the time to leave us a lovely review.
Great Service
I was looking for orange chocolate curls on the internet and saw that HB had some. The cost was half of what it was showing on Amazon for the same product. It came within 2 days of ordering with DHL. The curls come in a rigid plastic tub (a previously ordered product came in a bag). The tubs were wrapped in bubble wrap and came in a sturdy box with paper packaging filling. Very robustly packaged and great to see that a company cares. The curls are a very deep orange/red colour but taste great and we will be using them on our dipped chocolate orange flapjacks as decoration.
Thank you
Victoria
The Teesside Flapjack Company Ltd
10 aprile 2026
Risposta di Henley Bridge Ingredients
Thank you for taking the time to leave us a lovely review :)
Risposta di Henley Bridge Ingredients
Thanks for a lovely review.
Poor Service…
I ordered some Pidy products & some ambient Boiron Raspberry purée last Wednesday evening 2nd April, 2 days before Good Friday, but I had to wait until Tuesday 7th April, because HB Ingredients did not process the order before the Bank Holidays,& they do not deliver on Saturdays. I think this is so poor for a catering / food related business to operate in this manner. Also, the ambient Boiron Raspberry Puree is no where near as excellent as frozen Boiron Puree, both in taste, texture or colour. Always order frozen .
1 aprile 2026
Risposta di Henley Bridge Ingredients
Thank you for taking the time to leave us a review. Your order was placed on the evening of Wednesday 1st of April, just ahead of the Easter bank holiday weekend. As outlined in our delivery terms, orders placed after our daily cut-off and immediately before bank holidays may experience extended delivery times, as our couriers do not operate on bank holidays or weekends.
Your order was processed promptly on the next working day which was Thursday 2nd and delivered on Tuesday 7th April, which is in line with our stated delivery schedule over the holiday period.
We understand that timing is especially important for catering and food-related orders, and we always recommend placing orders slightly earlier around bank holidays to avoid any disruption.
We appreciate your feedback and will continue to review how we communicate delivery expectations during holiday periods to make this clearer for all customers.
Super smooth ordering process
Super smooth ordering process, everything arrived in perfect condition and the taste was excellent!
6 aprile 2026
Risposta di Henley Bridge Ingredients
Thankyou so much for the positive review.
Risposta di Henley Bridge Ingredients
Thank you so much for 5 stars :)
Put in my order and immediately I was…
Put in my order and immediately I was email to say they were dealing with it.
Fast delivery and no problems.
Arrived within days.
6 aprile 2026
Risposta di Henley Bridge Ingredients
Thank you so much for the kind review :)
Risposta di Henley Bridge Ingredients
thank you for giving us 5 stars :)
Great service
Great service, any problems are rectified asap, polite staff and you actually talk to a human!
26 marzo 2026
Risposta di Henley Bridge Ingredients
Thank you for taking the time to leave us a lovely review!
The best prices for items that I need
The best prices for items that I need ! Will buy from you again . Sometimes the next day delivery is a bit late but anyway, I still like it !
24 marzo 2026
Risposta di Henley Bridge Ingredients
Thank you for taking the time to leave us a positive review!
We are sorry that you have experienced delay with our next working day delivery service.
We work hard to ensure our orders are delivered next working day but we do use third-party couriers, meaning other factors can affect and impact your delivery once it leaves us.
Apologies for any inconvenience caused.
Many thanks,
Lauren
CS Team
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