Cat was brilliant throughout the whole process. She was really helpful, answered all my questions, and made everything easy to understand. She also went out of her way to get me booked onto the same f... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
As always the staff at Hayes travel were amazing. Their knowledge was amazing and able to make the recommendations we needed. Sharon was very patient and allowed us time to pick the perfect holiday... Leggi di più
L'azienda ha risposto
Jo from yate store, helped us book Thailand. Going to thailand is a dream come true and Jo did everything in her power to help me achieve this, she spent 2 hours trying to find us the dream holiday an... Leggi di più
L'azienda ha risposto
Excellent service. Cat was very welcoming, friendly, knowledgeable and helpful in booking a cruise for May 2027. She went to great lengths in finding the best positioned cabin for our budget even chec... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
6 East Walk, BS37 4AS, Yate, Regno Unito
- 01454534036
4,9
Eccellente
933 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
People very helpful and…
People very helpful and knowledgeable.very patient and nothing was too much trouble
14 luglio 2026
Risposta di Hays Travel - Yate
Thank you for your lovely comments, have a fabulous time on your cruise! Emily
As always the staff at Hayes travel…
As always the staff at Hayes travel were amazing.
Their knowledge was amazing and able to make the recommendations we needed.
Sharon was very patient and allowed us time to pick the perfect holiday.
13 luglio 2026
Risposta di Hays Travel - Yate
Thank you for your lovely comments and 5* review ave a great time.
Excellent customer service
Rebecca was professional, helpful and very knowledgeable when booking cruise for 2028. Hays Travel price matched another quote to secure business which in my opinion was brilliant customer service by retaining local clients. Communication and access face to face is excellent and would highly recommend.
13 luglio 2026
Risposta di Hays Travel - Yate
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our team. We truly appreciate your kind words and look forward to assisting you with future bookings.
Great Help Getting My Booking Sorted
Cat was brilliant throughout the whole process. She was really helpful, answered all my questions, and made everything easy to understand. She also went out of her way to get me booked onto the same flight as my friend for their wedding, which I really appreciated. Great customer service from start to finish, everything was explained clearly and nothing was too much trouble.
1 luglio 2026
Risposta di Hays Travel - Yate
Thank you for the amazing feed back and 5* review so happy to help with your booking this will be a brilliant trip for you all. Catalina
Excellent nothing too much trouble
11 luglio 2026
Risposta di Hays Travel - Yate
Thank you, it was a pleasure as always! Emily :)
Sharon and the team are very…
Sharon and the team are very knowledgeable. We are always made very welcome and team are happy to sit with us until we find the dream holiday we are looking for.
25 giugno 2026
Risposta di Hays Travel - Yate
Thank you for your lovely comments, have a great time in Japan, Sharon :)
Jo from yate store
Jo from yate store, helped us book Thailand. Going to thailand is a dream come true and Jo did everything in her power to help me achieve this, she spent 2 hours trying to find us the dream holiday and with our budget. Hands down the lady to go to for booking dream holidays. Jo is so friendly and funny and an absolute superstar, this woman deserves a raise. Thank you so much Jo from Yate
20 giugno 2026
Risposta di Hays Travel - Yate
Thank you so much Jenna for your lovely comments, it was a pleasure to book your holiday to Thailand and I am looking forward to hearing all about it and seeing your wonderful photos when you get back, you will make some amazing memories
Kind regards
Jo
Fabulous service
Catalina as always made my holiday booking easy. From start to finish always with professionalism. Answered all queries easily.
All done with a smile 😊
5 luglio 2026
Risposta di Hays Travel - Yate
Thank you for lovely comments, have a fabulous time on your cruise, Cat :)
Excellent staff
Hayes win hands down every time
Wonderful staff
Very knowledgeable
We keep going back
Why change when you get good service
Thank you
1 luglio 2026
Risposta di Hays Travel - Yate
Thank you for your lovely comments and 5* review, Have a fabulous time.
Friendly and helpful
Friendly and helpful , Cat was amazing, I booked a holiday with her last year , nothing was to much trouble and was reassuring as booked a city trip for September and she found a lovely hotel for us
30 giugno 2026
Risposta di Hays Travel - Yate
Thank you for your wonderful review and lovely comments have a fabulous time. Cat
Risposta di Hays Travel - Yate
Thank you for the glowing comments and 5* review.
Emily was very friendly and efficient…
Emily was very friendly and efficient and made the booking process easy.
30 giugno 2026
Risposta di Hays Travel - Yate
Thank you for your lovely comments, have a great time on your cruise, Emily :)
Very friendly staff,good knowledge of…
Very friendly staff,good knowledge of area of choice,made booking really easy/pleasant experience.
14 giugno 2026
Risposta di Hays Travel - Yate
Thank you for your kind words! We are so pleased to hear that our team's knowledge and friendly service made your booking experience easy and pleasant. We appreciate your feedback. Cat
Kind Regards
Hays Travel
super helpful staff especially cat …
super helpful staff especially cat holiday sorted
26 giugno 2026
Risposta di Hays Travel - Yate
Thank you for your lovely comments and 5* review always happy to help. Cat
Risposta di Hays Travel - Yate
Thank you fr the lovely feedback and 5* review, have a fab time.
Holiday booked
From initial enquiry through to booking we have received great service and excellent communication. Rebecca took time to gather our needs & wishes before making enquiries and finding us a holiday quote that met our needs.
23 giugno 2026
Risposta di Hays Travel - Yate
Thank you for your lovely comments, we hope you have a fabulous time. Emily :)
Risposta di Hays Travel - Yate
Thank you for your lovely comments, have a great holiday, Emily
Very friendly and professional staff
Very friendly and professional staff. Quick and easy to book Jo made it very a good experience.
21 giugno 2026
Risposta di Hays Travel - Yate
Thank you for your comments, it was a pleasure to book your holiday, I look forward to hearing all about it,
Kind regards
Jo
Excellent service all round
Excellent service all round. Friendly, informative, comprehensive. Thank you Sharon!
22 giugno 2026
Risposta di Hays Travel - Yate
Thank you so much Mr Cowell for your kind review
Sharon
Risposta di Hays Travel - Yate
Thank you for your lovely review have a great time visiting. Cat
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