The lady that helped us was so patient and understanding. We gave a very long list of our requirements and she managed to find us something that fit perfectly. As my mum has mobility issues she also c... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Chloe was amazing, she has helped us to plan a bespoke trip for our Silver Wedding trip. Nothing was too much trouble and she has made sure all flights, transfers, main excursion, cruise and hotels ar... Leggi di più
L'azienda ha risposto
We had in mind dates resort and star ratings for the holiday we were looking for. The staff found us a good deal within our budget and just what we were looking for. She had good knowledge of the area... Leggi di più
L'azienda ha risposto
The staff are professional, friendly and knowledgeable. Allissa was really patient with us when we were trying to make up our minds. We use Hays Travel all the time for peace of mind to ensure we don'... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
56a Leeds White Rose Shopping Centre, LS11 8LL, White Rose, Regno Unito
- 01138275451
4,9
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Very happy staff and atmosphere
Very happy staff and atmosphere, happy to go thru every aspect of the holiday and tweaking it to suit myself perfectly and reassuring myself with any concerns or worries I have as a single traveller, this is the 4th overseas holiday this year all thru Hays, I wouldn't use anyone else
8 luglio 2026
Risposta di Hays Travel - White Rose
Thank you for your lovely feedback! - Charlee :)
Got kids names wrong and gave them…
Got kids names wrong and gave them double barrel first names.
Had to get them amended when getting boarding cards.
13 giugno 2026
Risposta di Hays Travel - White Rose
Stephen Shire,
We appreciate you sharing your experience. We understand how frustrating it must have been to have incorrect names on your booking and the inconvenience this caused with your boarding cards. We are reviewing our processes to prevent such errors.
Kind Regards
Hays Travel
We were welcomed by Chloe who gave us…
We were welcomed by Chloe who gave us great advice whilst we chose our holiday.
5 luglio 2026
Risposta di Hays Travel - White Rose
Chris Wren,
Thank you for your wonderful feedback! We are so pleased to hear that you received great advice while choosing your holiday.
Kind Regards
Hays Travel Birkenhead Grange
Friendly and helpful staff
4 luglio 2026
Risposta di Hays Travel - White Rose
Dale,
Thank you for your kind review! We are so pleased to hear that our team provided you with friendly and helpful service.
Kind Regards
Hays Travel Birkenhead Grange
Ella made the process so easy helpful…
Ella made the process so easy helpful and professional easy to talk to
2 luglio 2026
Risposta di Hays Travel - White Rose
Mr Gary Chadwick,
Thank you for your wonderful review! We are so pleased to hear that you found the process easy and professional. We appreciate your kind words.
Kind Regards
Hays Travel Birkenhead Grange
Great experience booked a Xmas break
Great experience booked a Xmas break
Such a lovely lady
25 giugno 2026
Risposta di Hays Travel - White Rose
Mrs Ruby Armitage,
Thank you so much for your wonderful feedback! We are so pleased to hear that you had a great experience booking your Christmas break with us.
Kind Regards
Hays Travel
Friendly staff
2 luglio 2026
Risposta di Hays Travel - White Rose
Thank you for your feedback, have a lovely holiday
very helpful
2 luglio 2026
Risposta di Hays Travel - White Rose
Thank you Dorothy, Hope you enjoy Majorca
Fantastic team great holidays
The team are fantastic. Great customer service from booking holidays to exchanging foreign currency one stop shop . Isia that helped us book a great last minute holiday to the manager Michaela fantastic team. Highly recommend you book at Hays white rose.
30 giugno 2026
Risposta di Hays Travel - White Rose
Glynn Barber,
We are so pleased to hear that you had such a fantastic experience with our team. It's wonderful to know that we could help you with both your holiday booking and currency exchange. We truly appreciate your high recommendation!
Kind Regards
Hays Travel
As always staff polite and friendly but…
As always staff polite and friendly but very knowledgeable! Chloe was great as always and always goes over and beyond to make our bookings as seamless as possible, thank you!
1 luglio 2026
Risposta di Hays Travel - White Rose
Greg Shaw,
Thank you for your lovely review! We are so pleased to hear that our team was polite, friendly, and knowledgeable. We always strive to make bookings as seamless as possible.
Kind Regards
Hays Travel
Very good service great staff made very…
Very good service great staff made very welcome thanks you
1 luglio 2026
Risposta di Hays Travel - White Rose
Hi Fay, it was lovely working with you we glad you thought the service was great :)
Isla
We went in to Hays White Rose just to…
We went in to Hays White Rose just to enquire about a holiday that was advertised. After a bit of thought and some great planning from Michaela, we have booked a different kind of holiday to the same destination. Top notch service.
23 giugno 2026
Risposta di Hays Travel - White Rose
customer,
Thank you for your wonderful review! We are so pleased to hear that our team member provided top-notch service and helped you find the perfect holiday to your chosen destination. We hope you have a fantastic trip!
Kind Regards
Hays Travel
Very patient and helpful agent
Very patient and helpful agent. Great service. Everything explained clearly.
30 giugno 2026
Risposta di Hays Travel - White Rose
Hi Jane, Thank you for your lovely review, happy to help , see you soon kealie x
Really helpful staff happy to help
Really helpful staff happy to help and try their hardest to match the Jet2 app holidays.
I also have a Hays travel card and it is easy to use.
29 giugno 2026
Risposta di Hays Travel - White Rose
lisa derrett,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was helpful and that you found your travel card easy to use.
Kind Regards
Hays Travel
Risposta di Hays Travel - White Rose
Thank you for your kind words :)
Risposta di Hays Travel - White Rose
Carl Chester,
Thanks for your kind words! We appreciate your feedback.
Kind Regards
Hays Travel
Jess was so helpful
Jess was so helpful. Loving using Hays to book our long haul adventures.
28 giugno 2026
Risposta di Hays Travel - White Rose
Thank you so much!! We love helping you book your holidays! :)
Amazing experience
Amazing experience, Michelle was amazing at helping us sort out our dream holiday!
28 giugno 2026
Risposta di Hays Travel - White Rose
Thank you so much!! We really appreciate the feedback and hope you have the best holiday!!
Just booked a cruise with the Leeds…
Just booked a cruise with the Leeds White rose branch , the staff member that booked our cruise was loved,very informative, the booking service was simple and very well explained. I've previously used Hays travel to book a cruise and would use them again . Perhaps the one frustrating things nowadays is how we are inundated with emails to review the process , staff , service , price , ease of booking etc etc , when it was 24hrs since I booked the holiday and the true reflection of the service surely would be measured if or when I needed help during or after the holiday if I had any complaints, not the following day !!!!!!!!
27 giugno 2026
Risposta di Hays Travel - White Rose
Scott Leatham,
We are so pleased to hear about your positive experience booking your cruise with us. We appreciate your feedback regarding the email frequency and understand your perspective on when true service reflection occurs. Thank you for your continued trust.
Kind Regards
Hays Travel
Friendly approach and professional…
Friendly approach and professional advice was given to us in Hays Travel shop
25 giugno 2026
Risposta di Hays Travel - White Rose
Mr Jackson,
We are so glad we could provide professional advice. Thank you for your kind words!
Kind Regards
Hays Travel
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