Extremely friendly and helpful staff. Looked into information concerning a resort which wasn’t easily available online. Kept in contact by phone, but no hard sell. Booking service excellent.
L'azienda ha risposto
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Scopri cosa dicono le persone
The staff at Hays are always professional and friendly, listening to out requirements and providing great suggestions for places to visit, that meet out needs. Thank you.
L'azienda ha risposto
I found a cruise on the Internet but wanted the security of Hays Travel to deal with it. I've always gone to Hays Travel for my cruises as they are so supportive and only want the best for their clien... Leggi di più
L'azienda ha risposto
Booked with Emma whilst already on a holiday. She made it as easy as booking in store, helpful stress free and secure just the way it always is
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
52a Rectory Road, NG2 6BU, West Bridgford, Regno Unito
- 01158605343
4,9
Eccellente
635 recensioni
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Le persone hanno visualizzato anche
Booking remotely
Booked with Emma whilst already on a holiday. She made it as easy as booking in store, helpful stress free and secure just the way it always is
30 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Great service
Extremely friendly and helpful staff. Looked into information concerning a resort which wasn’t easily available online.
Kept in contact by phone, but no hard sell. Booking service excellent.
28 agosto 2026
Risposta di Hays Travel - West Bridgford
Hi Barbara
Thank you so much for your kind review and look forward to seeing you again soon - Emma@Westbridgford
Our assistant
Our assistant, Gemma, was professional, expert and friendly and made our last minute holiday booking so easy!
22 agosto 2026
Risposta di Hays Travel - West Bridgford
Hi Emma, Thankyou so much for your lovely review it means lot! I wish you the best time on your holiday and look forward to seeing you in branch soon. Gemma@Westbridgford
The staff at Hays are always…
The staff at Hays are always professional and friendly, listening to out requirements and providing great suggestions for places to visit, that meet out needs. Thank you.
26 agosto 2026
Risposta di Hays Travel - West Bridgford
Mrs L Taylor,
Thank you so much for your kind words! We are delighted to hear that our staff consistently provides professional and friendly service, and that our suggestions help you find the perfect places to visit.
Wendy@WestBridgford
Great Customer Service
Knowledgeable, helpful, friendly staff offering great customer service when guiding through the process
26 agosto 2026
Risposta di Hays Travel - West Bridgford
Hi Tracey, Thankyou for your review it means alot to wendy and the team, were glad you found our service helpful and knowledgeable. We look forward to seeing you soon! Gemma@westbridgford
Every thing went well Emma knew her…
Every thing went well Emma knew her stuff and we are looking forward to our trip
23 agosto 2026
Risposta di Hays Travel - West Bridgford
Hi Mr and Mrs McGowan
Thank you so much for your kind review it was great seeing you both in store and look forward to seeing you again very soon Emma@Westbridgford
Quick experienced and knowledgeable…
Quick experienced and knowledgeable service. Very helpful.
21 agosto 2026
Risposta di Hays Travel - West Bridgford
Hi Gary, thank you so much for your lovely review it means also to wendy and the team! we look forward to seeing you in bran ch very soon and we hope you have an amazing holiday! Gemma@westbridgford
The member of staff, Wendy, at the West Bridgford branch was very friendly and helpful
The member of staff
20 agosto 2026
Risposta di Hays Travel - West Bridgford
Richard Tyler-Jones,
Thank you for your 5-star review! We are delighted to hear about your positive experience with our staff member.
Wendy@Westbridgford
Risposta di Hays Travel - West Bridgford
Hi Mrs Smith
Thank you for your review and we look forward to seeing you again soon - Emma@Westbridgford
Very professional and informative staff…
Very professional and informative staff member who was really helpful
12 agosto 2026
Risposta di Hays Travel - West Bridgford
Afternoon Julie.
Thank you for the great review. Glad that we was able to help with your Holiday, & look forward to seeing you in Branch again soon.
Wendy@Westbridgford
The agent was very friendly and helpful…
The agent was very friendly and helpful she found us the perfect hotel in the area we wanted to visit nothing was too much trouble will use this agent again
4 agosto 2026
Risposta di Hays Travel - West Bridgford
edna,
Thank you for your wonderful feedback! We are so pleased to hear that our agent was friendly and helpful in finding you the perfect hotel. We look forward to assisting you again.
Wendy@Westbridgford
I found a cruise on the Internet but…
I found a cruise on the Internet but wanted the security of Hays Travel to deal with it. I've always gone to Hays Travel for my cruises as they are so supportive and only want the best for their clients. Wendy at West Bridgford Hays Travel was so helpful and answered all my queries. She made sure all the assistance paperwork for my friend was done correctly by talking to her personally over the phone. I always feel safe with Hays Travel because they go the extra mile for their customers and Wendy certainly did this for us.
9 agosto 2026
Risposta di Hays Travel - West Bridgford
Chris Prokaza,
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with us and that our team was able to provide you with the security and support you value. We're especially glad to know that Wendy went the extra mile to ensure everything was perfect for your friend. We look forward to assisting you with your future travel plans.
Wendy@Westbridgford
Very helpful and pleasant
Very helpful and pleasant. And managed to answer any questions we had.
8 agosto 2026
Risposta di Hays Travel - West Bridgford
Afternoon Anne.
Glad we was able to help with your Holiday. We appreciate the 5 Star review. Hopefully we'll see you both in Branch again soon.
Wendy@Westbridgford
Got what we wanted.
Wendy was very efficient and managed to get us the holiday we wanted. All done very quickly.
Unfortunately due to other reasons we were not able to proceed.
5 agosto 2026
Risposta di Hays Travel - West Bridgford
Afternoon Hazel
Thankyou for the great review. I look forward to seeing you both again in Branch again soon.
Wendy@Wastbridgford.
As always helpful and efficient
2 agosto 2026
Risposta di Hays Travel - West Bridgford
Morning Cynthis. Hope you both had a great weekend. Thank you for your kind words. Always good to see you both in Branch & can't wait to welcome you both back.
Wendy@WestBridgford
Wendy was excellent
Wendy was excellent, thorough explained everything and extremely helpful
30 luglio 2026
Risposta di Hays Travel - West Bridgford
Sue Pendleton,
Thank you so much for your fantastic 5-star review! We are delighted to hear that our team member provided such excellent service, explaining everything thoroughly and being extremely helpful. We truly appreciate your kind words.
Wendy@Westbridgford
Wendy! Superb
As always, Wendy is great.
Professional, efficient, excellent prompt communication.
29 luglio 2026
Risposta di Hays Travel - West Bridgford
Hi Phil
Thank you for your review its always great to see you and speak to you - Emma@Westbridgford
Friendly staff who are very thorough and knowledgeable
Friendly staff. I always deal with Emma at the West Bridgford office. She is extrenely knowledgeable, always polite, friendly and helpful. She has a great understanding of my needs and always finds me the best deal.
The booking process is simple and I always receive excellent service.
25 luglio 2026
Risposta di Hays Travel - West Bridgford
Michaela Chatwin-White,
Thank you so much for your wonderful feedback! We are delighted to hear that our team consistently provides excellent service and knows your preferences so well. We truly appreciate your kind words.
Emm@Westbridgford
Wendy
Wendy, as organised as ever, sorted our requirements perfectly.
No fuss, all explained simply, she goes the extra mile!
We are safe as she covers all the angles.
24 luglio 2026
Risposta di Hays Travel - West Bridgford
Afternoon Malcolm.
Thank you for the amazing review. Always glad to welcome you both in Branch. Glad I was able to help you with another hassle free Holiday. Look forward to seeing you both in Branch again soon.
Wendy@Westbridgford.
Risposta di Hays Travel - West Bridgford
Morning Sandra. Thank you for the fab review. We really do value you feedback. We look forward to seeing you in Branch again soon.
Wendy:Westbridgford.
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