Emma was very helpful and listened to what we would like from our holiday, booking was smooth and service was excellent.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
As always, excellent service. Nothing is too much trouble, it's so lovely to be able to go in store and be treated as friends and not 'just' customers, even had a cuppa and bikkies. It's no coincide... Leggi di più
L'azienda ha risposto
We wanted a warm holiday going from Exeter as we only had a week free. Jasmine was excellent at finding options for flights and hotels. Jasmine was very professional and helpful and made us feel ver... Leggi di più
L'azienda ha risposto
Emma was very professional and patient we where there about 1.30hrs was even given a cup of tea Won't book a holiday with any other company
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
49 Union Street, TQ1 1ET, Torquay, Regno Unito
- 01803 896927
4,9
Eccellente
624 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Booking last minutes holiday…
Emma was very helpful and listened to what we would like from our holiday, booking was smooth and service was excellent.
22 agosto 2026
Risposta di Hays Travel - Torquay
Thank you for your lovely comments. I am glad we was able to find something and get it all booked for you. Hope you have an amazing time in Zante.
Emma :)
Jasmine was extremely helpful.
Jasmine was very helpful pulling out all the stops to help me get the holiday I wanted. Well done Jasmine.
11 agosto 2026
Risposta di Hays Travel - Torquay
Dear Patricia, It was a pleasure booking this fabulous holiday for you and thank you for the lovely review , i hope you have an amazing time.
Many thanks , Jasmine
Our break in Amsterdam …
Our enquiries where handled professionally and with courtesy.
13 agosto 2026
Risposta di Hays Travel - Torquay
Peter B,
Thank you for your wonderful feedback! We are so pleased to hear that your enquiries were handled with such professionalism
Kind Regards
Hays Travel Torquay
Emma was very professional and patient…
Emma was very professional and patient we where there about 1.30hrs was even given a cup of tea
Won't book a holiday with any other company
8 agosto 2026
Risposta di Hays Travel - Torquay
Sharon ,
Thank you for your wonderful 5-star review! I look forward to helping you with your next holiday!
Kind Regards
Emma
Jasmine and Parker at the Torquay…
Jasmine and Parker at the Torquay branch were extremely helpful and courteous.
7 agosto 2026
Risposta di Hays Travel - Torquay
Diane, Thank you for your wonderful feedback! I hope you have a lovely time away.
Best wishes , Jasmine
I dealt with Emma from the Torquay…
I dealt with Emma from the Torquay branch, I was walking down the high street and noticed a deal from Japan, since our first conversation I have changed the holiday completely with help from Emma, I made quite a few changes and different requests over a two week period and at every stage Emma was superb and full of encouragement and I must say if it was not for Emma's kindness and understanding we might not of booked the holiday with you.
She is a credit to your company
4 agosto 2026
Risposta di Hays Travel - Torquay
Thank you for your kind words. I am excited for you for this trip and looking forward to hearing all about it upon your return. It really is a trip of a lifetime so I am glad we made the changes to make it more suited to you. - Emma :)
Great service and friendly staff would…
Great service and friendly staff would definitely use again and recommend hays travel Torquay 😁
25 luglio 2026
Risposta di Hays Travel - Torquay
Michelle,
Thank you so much for your kind words and the wonderful review! We look forward to assisting you again in the future.
Kind Regards
Hays travel Torquay
Abbie has been amazing throughout and…
Abbie has been amazing throughout and patient with all the changes I kept asking for. Communicated really well with me too! And I got a great deal 😁
1 agosto 2026
Risposta di Hays Travel - Torquay
Thank you for your lovely 5* review! I'm so glad we managed to get you such an amazing holiday booked. Best wishes, Abbie :)
Risposta di Hays Travel - Torquay
Thank you for your lovely 5* review, we hope you have an amazing time in Krakow. Best wishes, Ruth :)
Risposta di Hays Travel - Torquay
Mr Massey,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was friendly and helpful, We truly appreciate your kind words.
Kind Regards
Hays travel Torquay
yEmpathyou are always helpful and understand…
you are always helpful and understand our difficulties with technology
17 luglio 2026
Risposta di Hays Travel - Torquay
Dear Norah
Thank you so much for your wonderful feedback! We are always happy to help
Kind Regards , Hays travel Torquay
Excellent service
Excellent service, as usual from Hays Torquay. Cannot praise them enough.
Will not use anyone else. Many thanks Ruth for you help.
We will return.
7 luglio 2026
Risposta di Hays Travel - Torquay
Thank you so much for your wonderful feedback! We are so pleased to hear that you receive excellent service from our team and we look forward to helping you again in the future.
Kind Regards
Hays Travel Torquay
Carly is great very helpful and…
Carly is great very helpful and knowledgeable. Nothing it too much trouble for her
3 luglio 2026
Risposta di Hays Travel - Torquay
Thank you for your lovely 5* review. Always a pleasure to book your holidays. Best wishes, Carly :)
Always very good service from the team…
Always very good service from the team at Hays Torquay
25 giugno 2026
Risposta di Hays Travel - Torquay
Thank you for your 5 star review! It is always a pleasure booking your holidays, Best Wishes, Team Torquay :)
My visit with Carly at Torquay branch…
My visit with Carly at Torquay branch was really good and helpful. She is marvellous
30 giugno 2026
Risposta di Hays Travel - Torquay
Thank you for your 5 star Review, We really do appreciate such great feedback! Best Wishes, Carly
Risposta di Hays Travel - Torquay
Thank you for your lovely 5* review, we really appreciate feedback from our customers. Best wishes, Parker :)
Great customer service with a smile and…
Great customer service with a smile and a laugh as usual from Carly. As well as booking the cruise she updated me on when other cruises go on sale that she knows we are looking to book.
26 giugno 2026
Risposta di Hays Travel - Torquay
Dear Joye
We're so pleased you had such a positive booking experience with us. Thank you for your wonderful feedback and loyalty!
Kind Regards
Hays Travel Torquay
Good service
The girl was very good told us all we needed to know very happy 😊
With the service
24 giugno 2026
Risposta di Hays Travel - Torquay
Thank you so much for the lovely review. We hope you're looking forward to your travels! Best wishes, Emma :)
Hays TQ - Simply the Best
Ruth and the whole team are always excellent in how they meet your requests, patient and attentive they always give you the best experience.
21 giugno 2026
Risposta di Hays Travel - Torquay
Kevin Walton,
We're so happy to hear that our team consistently provides an excellent experience. We appreciate your kind words!
Kind Regards
Hays Travel Torquay
Risposta di Hays Travel - Torquay
Sally,
Thank you for your kind words and review
Best wishes , Ruth
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.