I booked my holiday through Hays Travel in Thirsk. As always customer care was excellent with Vicky. The Thirsk branch is very well managed, and I wouldn’t go anywhere else. All the staff are helpful,... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
As soon as you walk into Hayes (Thirsk), immediately greeted with a smile and how can I help. If I just require to increase my funds on my Hayes credit card or currency, immediately helped. If th... Leggi di più
L'azienda ha risposto
Fantastic as always! I needed a long haul flight booked quickly. The Hays Thirsk team, in this case Paul in particular, have been amazing - efficient, considerate of my needs and trying to make it... Leggi di più
L'azienda ha risposto
Staff were really helpful. Ruben answered all our questions and offered suggestions. Staff explained everything ( including how to put preloaded card app on our phones which for a tech challenged pe... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
85 Market Place, YO7 1ET, Thirsk, Regno Unito
- 01845 523206
4,9
Eccellente
490 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Hays Travel - Thirsk
Thank you for your kind review, we hope you have a lovely time!
Risposta di Hays Travel - Thirsk
Thank you for your kind review, we are always here to help.
The travel rep was friendly
The travel rep was friendly, helpful and professional. Great service
12 luglio 2026
Risposta di Hays Travel - Thirsk
Thank you for your kind words! We're so pleased to hear you received friendly, helpful, and professional service. We look forward to helping you again soon!
1st class Service by the staff at Thirsk
11 luglio 2026
Risposta di Hays Travel - Thirsk
Thank you for your lovely review! We're delighted to hear you received great service from our Thirsk team. We look forward to seeing you again soon!
Ruben at the thirsk branch sorted me…
Ruben at the thirsk branch sorted me out a very good deal on a holiday
23 giugno 2026
Risposta di Hays Travel - Thirsk
Hello Mr Stapylton,
We're so glad Ruben could help you find a great holiday deal. We appreciate your kind words!
Kind Regards
Hays Travel Thirsk
Tried to book a cruise with celebrity…
Tried to book a cruise with celebrity but couldn’t get it sorted hays at thirsk went above and beyond to book and sort it all out for 9 people
20 giugno 2026
Risposta di Hays Travel - Thirsk
Hello Heidi,
We're so glad Vicky could successfully arrange your cruise for nine people. We appreciate you sharing your positive experience!
Kind Regards
Hays Travel
Risposta di Hays Travel - Thirsk
Hello Mr Haley,
We are so glad you always enjoy your experience with us. Thank you for your kind words.
Kind Regards
Hays Travel Thirsk
Excellent customer care as always
I booked my holiday through Hays Travel in Thirsk. As always customer care was excellent with Vicky. The Thirsk branch is very well managed, and I wouldn’t go anywhere else. All the staff are helpful, and make the booking an easy enjoyable experience.
9 giugno 2026
Risposta di Hays Travel - Thirsk
Kate,
We're so pleased to hear about your excellent experience with our team. Thank you for your kind words; we appreciate your loyalty!
Kind Regards
Hays Travel Thirsk
The team in Hay’s travel are absolutely…
The team in Hay’s travel are absolutely brilliant as always.
21 giugno 2026
Risposta di Hays Travel - Thirsk
Hello Mr Casey,
We appreciate your kind words about our team. We're delighted to know you had a brilliant experience with us.
Kind Regards
Hays Travel Thirsk
Risposta di Hays Travel - Thirsk
Angela Lamb,
We are so glad you enjoyed your experience. We appreciate your kind words about our staff.
Kind Regards
Hays Travel Thirsk
Good service by friendly staff.
16 giugno 2026
Risposta di Hays Travel - Thirsk
Clifford Taylor,
We appreciate your kind words. We strive to give the best service for our customers.
Kind Regards
Hays Travel Thirsk
Risposta di Hays Travel - Thirsk
Hello Patricia,
Thank you very much for your lovely feedback.
Kind Regards,
Hays Travel Thirsk
Very helpful and polite and booked the…
Very helpful and polite and booked the holiday while we were there and received all the booking information the same day.
13 giugno 2026
Risposta di Hays Travel - Thirsk
Hello Mr, Bramhill,
We're so glad we could assist you efficiently with your holiday booking and provide prompt information.
Kind Regards
Hays Travel Thirsk
Gabby at Thirsk knows us and what we…
Gabby at Thirsk knows us and what we like. She is on the ball with assisting us.
13 giugno 2026
Risposta di Hays Travel - Thirsk
Hello Mr Humble,
We're so glad we can assist you so well! Thank you for your kind words.
Kind Regards
Hays Travel Thirsk
Risposta di Hays Travel - Thirsk
Hi, Russell,
We appreciate your kind words. Thank you for the wonderful feedback.
Kind Regards
Hays Travel Thirsk
Ruben helped book our holiday to…
Ruben helped book our holiday to Disneyland listened to what we wanted, confident manner, professional. Answered questions about another booking we had, very friendly.
Ruben’s colleague that was in the branch at the time was not so friendly, very dismissive of Ruben, abrupt manner speaking to us, wasn’t dressed professionally. This put a dampener on our booking experience.
14 giugno 2026
Risposta di Hays Travel - Thirsk
Thank you for taking the time to leave your feedback.
We’re delighted to hear that Ruben provided such a positive experience while helping you book your Disneyland holiday. It’s great to know that he listened carefully to your requirements, answered your questions confidently, and delivered friendly and professional service throughout your visit. We will be sure to pass on your kind comments to him.
We’re sorry to learn that another aspect of the branch experience did not meet the same standard. We appreciate you bringing this to our attention, as we strive to ensure every customer feels welcomed and valued by all members of our team.
Absolutely astounding service from…
Absolutely astounding service from Vicky at the Thirsk branch.
As always so friendly, approachable and knowledgeable. Nothing is too much trouble a true credit to your Company
12 giugno 2026
Risposta di Hays Travel - Thirsk
Hello Rosie M,
Thank you for your wonderful feedback! We are so pleased to hear about your positive experience with Vicky. We appreciate you sharing this with us.
Kind Regards
Hays Travel Thirsk
As soon as you walk into Hayes…
As soon as you walk into Hayes (Thirsk), immediately greeted with a smile and how can I help.
If I just require to increase my funds on my Hayes credit card or currency, immediately helped. If the currency has to be brought in. Informed and I will receive a phone call to collect and pay.
I dealt with Paul he sought out a cruise for my mother and sister, I saw a holiday advertised in the window and have made a deposit.
5 Star treatment by all of Hayes personnel.
10 giugno 2026
Risposta di Hays Travel - Thirsk
Miss A MacGregor,
We are so pleased to hear about your positive experience with our team. It's wonderful to know that our service, whether for currency or holiday bookings, consistently meets your expectations. Thank you for your kind words!
Kind Regards
Hays Travel Thirsk
Excellent service friendly welcoming…
Excellent service friendly welcoming staff make it so easy to book👍
10 giugno 2026
Risposta di Hays Travel - Thirsk
Hello Jean,
We're so glad you found our team helpful and welcoming.
Kind Regards
Hays Travel Thirsk
Fantastic as always
Fantastic as always!
I needed a long haul flight booked quickly. The Hays Thirsk team, in this case Paul in particular, have been amazing - efficient, considerate of my needs and trying to make it as cost effective as possible for me. Could not ask for a better service.
30 maggio 2026
Risposta di Hays Travel - Thirsk
Hello Samantha,
We are so pleased to hear about your excellent experience with us! It's wonderful to know Paul could assist with your long-haul flight needs efficiently and cost-effectively. Thank you for your kind words.
Kind Regards
Hays Travel
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.