Hays Travel - Swansea Recensioni 

The travel consultant was so helpful polite and informative, I only called in to query a holiday in Rome and ended up booking it there and then.

Caroline was an absolute star!! Helped to arrange our cruise. Was always polite, helpful and quick at responding. I’ll be sorting all my trips out with her in the future.

Carin was excellent as always. She helped me through the booking for my cruise. Full credit and the Service was excellent

Proffesional friendly and helpful service from beginning to end.

The staff member, Caroline was most helpful, and took time to assist with the booking, for next year.
Having booked previously with her last year happy to return to Hays Travel again.

Fantastic service by Caroline at Swansea and Kamal at the call centre will definitely use again

Great service from Caroline in Swansea branch, even on her day off.

I always use Hayes Travel when booking a holiday. The staff are very attentive and always offer advice when I am undecided.

Every time I had a query they solved it and even made recommendations I didn't think of such as paying by direct debit. Very helpful all round.

Very efficient, always courteous and helpful, thank you Caroline.

Courtney was very helpful.

friendly, efficient

ability to communicate with Swansea people

The lady who served us was very helpful and friendly. She looked at various dates to find us the most suitable and at different companies to get us the best deal.

I really didn't want to take an hour-long bus journey to Swansea, after Hays in Port Talbot closed, but the service I received made it all worth while. Caroline found flights and coach travel, which turned out to be very complicated, but she was so pleasant and knowledgeable that it was almost a pleasure!

Corrine is our "go to"travel advisor and as always given us excellent service, once again.

The Lady was very Helpful she gave a good deal on it and exp. it all to us. The times going and coming home xx

We were considering cancelling our Middle East holiday with 3 days before travelling to Doha due to the toxic climate between Iran and Donald Trump . Air craft carriers were in the Persian Gulf and there was an imminent threat of war there. I looked at alternatives as we had 3 days before our allotted sun break .
I contacted Hayes travel and met Caroline the manager and updated our predicament .

She was understanding and empathetic and provided options for me to go away and research.

Further dialogue the following day and further advice was provided by Caroline leaving Saturday morning to finalise ,and to fully book an alternative holiday and pay , only to leave the following morning at 2 am . Her professional was exemplary and exceptional. She steered me through the booking process with aplomb and ease and I am know writing this in the sun in Tenerife all thanks to a brilliant professional who went the extra mile . John Davies.

pleasant staff easy to book and everything taken care of

As we always book our holidays with Hays-that says it all!! We always go to Corinne in the Swansea shop as she helps us with everything-especially filling forms and printing our holiday forms and photos-it is very much appreciated.