Very helpful staff member gave all information clearly as we are first time cruisers. Booked price and information onboard all given. Also friendly very informative.
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Scopri cosa dicono le persone
Always use Hays Travel Swansea Branch when booking a holiday.The staff are always friendly polite and very knowledgeable.Corinne is the advisor I like to go to and I couldn’t book a holiday without he... Leggi di più
L'azienda ha risposto
We have dealt with Caroline a few times for our holidays and nothing is too much trouble no matter how many emails and changes I give her. She is a pleasure to deal with and an asset to Hays Travel.... Leggi di più
Central position in Swansea, Friendly and knowledgeable staff. Booked with you last year and don't need to go anywhere else
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
20a Whitewalls, SA1 3AA, Swansea, Regno Unito
- 01792823741
4,9
Eccellente
612 recensioni
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Le persone hanno visualizzato anche
Very helpful staff member gave all…
Very helpful staff member gave all information clearly as we are first time cruisers. Booked price and information onboard all given. Also friendly very informative.
5 settembre 2026
Patience and Professionalism
The patience and professionalism of the customer service agent
20 agosto 2026
Central position in Swansea,
Central position in Swansea,
Friendly and knowledgeable staff.
Booked with you last year and don't need to go anywhere else
28 agosto 2026
Caroline was very efficient customer…
Caroline was very efficient customer service skill fantastic will certainly book with hays next vacation
29 agosto 2026
Quick efficient service from Courtney…
Quick efficient service from Courtney who tried different scenarios to get what i wanted .
20 agosto 2026
Excellent Service
As usual Corinne was excellent at helping to organise our holiday. She always goes the extra mile making sure everything goes to plan.
27 agosto 2026
The lady who looked after us was great
28 agosto 2026
great staff helpful and pleasent
25 agosto 2026
Excellent service again from Caroline…
Excellent service again from Caroline and her team in Swansea .
23 agosto 2026
Very helpful from start to finish they…
Very helpful from start to finish they found the perfect holiday for us
22 agosto 2026
Yet again a enjoyable time booking…
Yet again a enjoyable time booking another holiday with you won't go anywhere else now
20 agosto 2026
Caroline and her staff are very…
Caroline and her staff are very friendly and knowledgeable.
12 agosto 2026
The girl who dealt with us was pleasant…
The girl who dealt with us was pleasant and helpful.
29 luglio 2026
this is the first time using Hays…
this is the first time using Hays Travel,your young lady was very,and we came away very happy with the experience.
11 agosto 2026
We have dealt with Caroline a few times…
We have dealt with Caroline a few times for our holidays and nothing is too much trouble no matter how many emails and changes I give her. She is a pleasure to deal with and an asset to Hays Travel. It is nice to deal with someone that believes in good customer service as you don’t find that in many places anymore.
4 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
ALWAYS A VERY WARM WELCOME GIVING GOOD…
ALWAYS A VERY WARM WELCOME GIVING GOOD ADVICE, EFFICIENT AND ACCURATE INFORMATION.
4 agosto 2026
Risposta di Hays Travel - Swansea
Thank you Mr Brown for a lovely review. I hope you enjoyed your cruise and will see you both soon. Caroline
Always use Hays Travel Swansea Branch…
Always use Hays Travel Swansea Branch when booking a holiday.The staff are always friendly polite and very knowledgeable.Corinne is the advisor I like to go to and I couldn’t book a holiday without her knowledge and hep she is absolutely amazing. Well done Hays Travel it’s a pleasure to book holidays with you.
4 agosto 2026
Risposta di Hays Travel - Swansea
Thank you for your continued loyalty in booking your holidays with me and the store. Always a pleasure to see you. Corinne
Excellent and professional service
Excellent, professional service from Caroline at Hays Swansea. She took time to find the holiday we required, flights and hotels.
4 agosto 2026
Risposta di Hays Travel - Swansea
Thank you both for my lovely review. It was a pleasure to put your multi city break together to suit your needs and hope you have a lovely time. I can't wait to hear about it all. Caroline
Nothing was too much trouble
Corinne in Swansea made us feel at ease and was really helpful. She found us a great deal and nothing was too much trouble.
4 agosto 2026
Risposta di Hays Travel - Swansea
Thank you for taking the time to write a lovely review, Corinne
Exceptional service from the staff
Exceptional service from the staff, a really friendly and helpful team and nothing is too much trouble.
Have booked several holidays with them and would recommend them highly.
5 agosto 2026
Risposta di Hays Travel - Swansea
Thank you Alison for booking such a fab tour with us. All of the team can't wait to hear about your adventures. Corinne
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