Hays Travel - Stowmarket Recensioni 

790
TrustScore 5 su 5

4,9

2 Wilkes Way, IP14 1DE Stowmarket, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Thomas Knight has been great throughout this holiday booking process. He took the time and listened to my requests and had a quote and full itinerary for me the very next day. A small issue cropped up... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Booking a last minute cruise became difficult and complicated due to P&O’s cabin allocation process, but we were reassured by Lucy at Hays Travel that she could make the booking we needed and, sure e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

On Sunday 9th August, we were welcomed into the Hays store by Tom who was friendly and welcoming and made us feel at ease straight away. Tom listened to our wants and needs for a holiday. With... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent customer service from Tom, our travel advisor. He took time too listen to the type of holiday we wanted, and advised on different options for our planned cruise to Norway. We didn't feel rus... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 2 Wilkes Way, IP14 1DE, Stowmarket, Regno Unito

  • 01449798150

4,9

Eccellente

TrustScore 5 su 5

790 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(790)

120.653 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Searching for a special occasion

On Sunday 9th August, we were welcomed into the Hays store by Tom who was friendly and welcoming and made us feel at ease straight away.

Tom listened to our wants and needs for a holiday. With some collaboration from Netty, Toms lovely colleague, we were shown the perfect destination for our 30th wedding anniversary next year.

We left feeling listened too and very pleased with our choice of holiday, thank you Tom and Netty, you made it seem so easy.

9 agosto 2026
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Risposta di Hays Travel - Stowmarket

This review has been a pleasure to read - thank you for taking the time to send your review to us. It's great to read you had a 5* experience and we look forward to seeing you again in the future.

Kind regards,
Tom & Netty

Valutata 5 stelle su 5

Very good experience.

Very good experience.
And the lady is very knowledgeable and experienced plus she will go the extra mile.

2 agosto 2026
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Risposta di Hays Travel - Stowmarket

Thank you ever so much for such a lovely review. I know you'll have an amazing time and I look forward to helping you again in the future.

Kind regards,
Emily

Valutata 5 stelle su 5

Great Holiday company, Staff brilliant

Emily made booking the holiday a pleasant experience, and was very helpful and informative.

8 agosto 2026
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Risposta di Hays Travel - Stowmarket

Thank you ever so much for taking the time to leave your 5* review.

I'm so pleased we were able to source your holiday for you and I'm glad you enjoyed your experience in-store.

Kind regards,
Emily :)

Valutata 5 stelle su 5

Excellent service provided by Hays…

Excellent service provided by Hays Travel in Stowmarket! we were welcomed by a friendly and warm team who remembered us from a previous visit.

8 agosto 2026
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Risposta di Hays Travel - Stowmarket

Such a lovely review to read - thank you! It was lovely to see you!

I look forward to seeing you again!
Kind regards, Netty

Valutata 5 stelle su 5

I’ve now booked a number of holidays…

I’ve now booked a number of holidays with Netty @ Hays Travel Stowmarket. Always a very simple non rushed, knowledgeable service.

7 agosto 2026
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Risposta di Hays Travel - Stowmarket

Thank you again for taking the time to leave me a review. I hope you have a lovely holiday in my favourite hotel. Regards, Netty :)

Valutata 5 stelle su 5

At Hayes travel we alway get a great…

At Hayes travel we alway get a great experience, the staff are friendly and always very helpful. We never feel rushed or made to feel we are taking too long over decisions

28 luglio 2026
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Risposta di Hays Travel - Stowmarket

Thank you ever so much for taking the time to leave your review - we're so pleased you enjoyed your time in-store with us.

Valutata 5 stelle su 5

Tom went above and beyond to help us…

Tom went above and beyond to help us book our first cruise, he answered all our questions and made us feel relaxed.

4 agosto 2026
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Risposta di Hays Travel - Stowmarket

Thank you Carole for your 5* review and great feedback, it was my pleasure in helping to secure this cruise for you.
We all hope you have the best time away!

Kind regards,
Tom

Valutata 5 stelle su 5

Belfast 2027

Booking made so easy by the very helpful and knowledgeable young lady who dealt with our enquiry.Definitely 5star all round.

28 luglio 2026
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Risposta di Hays Travel - Stowmarket

Thank you Molly for your 5* review and lovely words, we really appreciate your feedback and pleased to hear you had a great experience in store. We all hope you have a great trip!

Kind regards,
Tom

Valutata 5 stelle su 5

Excellent customer service

As always, we received excellent customer service on our recent visit. This visit was slightly different to our others, in that we had already decided on the exact destination we wanted. However, the service provided by Netty was of the same excellent, high standard that we have come to expect from the branch over the years. She made us feel very welcome and shared her own experiences with the airline we’re flying with and the country we’re going to, adding a personal feel to the service provided. It was also evident that she has a wealth of knowledge and experience, answering all questions we had.
Whilst Hays travel remains in Stowmarket, I can’t see us booking a holiday any other way. We would highly recommend for any travel plans.

31 luglio 2026
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Risposta di Hays Travel - Stowmarket

Thank you so much for taking the time to leave me such a lovely review, it really means a lot! I hope you have an amazing family holiday. Regards, Netty :)

Valutata 5 stelle su 5

Great experience We were seen straight away

We were seen straight away, Lucy was very helpful and friendly, time was ours, we did not feel hurried though, even when they got busy. We were given advice and plenty of time to find the holiday we wanted. All staff was extremely friendly and helpful.

2 agosto 2026
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Risposta di Hays Travel - Stowmarket

Thank you for your lovely review for our Lucy! We're so pleased to read you enjoyed your time with us in-store!

We look forward to seeing you again in the future.
Kind regards, Emily

Valutata 5 stelle su 5

This was our first time using an agent…

This was our first time using an agent as we normally go 'freestyle'. Tom was very helpful, listened to our requirements and made some suggestions without being pushy. We took the details away to consider and we eventually found a hotel that we liked the look of with our own research. We then went back and Tom found the hotel and sorted everything out efficiently and at a competitive price. Thank you for making it so simple.

1 agosto 2026
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Risposta di Hays Travel - Stowmarket

Thank you so much for taking the time to leave such a lovely review. We're so pleased to read that you enjoyed your first experience with us in-store and made it so easy for you.

We look forward to seeing you again in the future.

Kind regards, Tom :)

Valutata 5 stelle su 5

Tom was very patient and had ample…

Tom was very patient and had ample knowledge of the area I wished to visit

25 luglio 2026
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Risposta di Hays Travel - Stowmarket

Thank you Theresa for your 5* review and lovely feedback on your recent visit. It was a pleasure to secure this exciting family holiday for you - you will all have the best time!

Kind regards,
Tom

Valutata 5 stelle su 5

Excellent customer service very helpful…

Excellent customer service very helpful as always. Much better to talk to people than than doing it online.

31 luglio 2026
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Risposta di Hays Travel - Stowmarket

Thank you for taking the time to leave your 5* review.
It was great to see you again and we're so pleased we were able to book your next holiday!!

Peace of mind guaranteed for sure!

We look forward to seeing you again in the future.

Kind regards, Emily

Valutata 5 stelle su 5

Great local Travel Agents

Great local Travel Agents with very friendly, helpful assistants.

31 luglio 2026
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Risposta di Hays Travel - Stowmarket

Thank you so much for your kind words. I hope you both have a love holiday. Regards, Netty 😀

Valutata 5 stelle su 5

To have someone who takes the time to listen to us and explain things in detail Tom was very nice and easy to talk to.

We we're very happy with the service we received Tom went above and beyond.

22 luglio 2026
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Risposta di Hays Travel - Stowmarket

Thank you Edwina for your 5* review and is lovely to hear you had a great experience in store. It was a pleasure to help secure this holiday for you both and look forward to hearing all about it!

Best regards,
Tom :)

Valutata 5 stelle su 5
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Risposta di Hays Travel - Stowmarket

Good Afternoon

Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive friendly and efficient service from us.

Kind Regards
Tom

Valutata 5 stelle su 5

Tom at the Stowmarket branch

Tom at the Stowmarket branch. Very good man he could not off been more helpful. A touch asset to hayes travel. Thanks Tom much appriated will be back to book next year hols 😀😀

25 luglio 2026
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Risposta di Hays Travel - Stowmarket

Thank you for taking the time to leave Tom a 5* review. We hope you have a fantastic holiday. Regards, Netty :)

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