Staff were warm & welcoming on arrival. Identified that there were no longer any cabins at the advertised price on that date & gave us alternatives. Showed us the location of these on the deck plans &... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Beth always goes out of her way to ensure we receive excellent service. Helpful and friendly and understanding exactly what we need. All staff at Hays Travel Stourbridge are very welcoming and helpful... Leggi di più
L'azienda ha risposto
Claire was friendly but very professional. After spending an hour with us the first visit, going through numerous cruises, we decided they weren't what we wanted, she gave us other options. After a b... Leggi di più
L'azienda ha risposto
First time booking a cruise so had lots of questions and were advised many things we had not thought of. Great advice which resulted in booking which looks perfect to our needs. Mia was patient, profe... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
25 Ryemarket, DY8 1HJ, Stourbridge, Regno Unito
- 01384933326
4,9
Eccellente
985 recensioni
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Le persone hanno visualizzato anche
Excellent customer service
Excellent customer service, Tracy informed & advised us to which areas /decks/cabins were best to book on the cruise.
Very polite.
Would definitely recommend Hays travel when booking.
26 luglio 2026
Risposta di Hays Travel - Stourbridge
Thank you for your review about the service you received in store from Tracy
Fantastic customer service .
23 luglio 2026
Risposta di Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your holiday
This is the 4th cruise I have booked at…
This is the 4th cruise I have booked at the Stourbridge branch and all the staff I have come into contact with have been very efficient and friendly,very helpful.
23 luglio 2026
Risposta di Hays Travel - Stourbridge
Thank you for your lovely review. It is always a pleasure to book your Cruises.
Visited to book family holiday as…
Visited to book family holiday as always excellent stress free service all staff at the stourbridge branch always go above and beyond to sort everything. Thanks Gemma for booking our holiday.
20 luglio 2026
Risposta di Hays Travel - Stourbridge
Thank you for your lovely feedback. It was a pleasure to book your Holiday.
Rob found me and wife a good holiday…
Rob found me and wife a good holiday which he took is time founding it
21 luglio 2026
Risposta di Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Tracy was very informative and helpful
Tracy was very informative and helpful. Came away with 1st ever cruise booking and very happy
19 luglio 2026
Risposta di Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Gemma was excellent
Gemma was excellent, she looked hard to find us the perfect holiday. She made us feel at ease and was very helpful.
18 luglio 2026
Risposta di Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Excellent service as always
Excellent service as always. Why would you go anywhere else
15 luglio 2026
Risposta di Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Happy Days courtesy of Hays!👍
Great staff very helpful and knowledgeable. No wonder you win awards. Everything explained during booking. Very friendly honest staff.
14 luglio 2026
Risposta di Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Gemma dealt with our holiday with great…
Gemma dealt with our holiday with great efficiency and matched what discount we had already been offered by Jet2
6 luglio 2026
Risposta di Hays Travel - Stourbridge
Thank you for taking the time to leave such a wonderful review! We are so pleased to hear that your holiday booking was handled with great efficiency and that we could match your discount.
A most helpful experience in booking our cruise at your Stourbridge branch would recommend your services in the future
A wonderful experience in booking our cruise very friendly staff and very informative would definitely recommend the Stourbridge branch for future bookings
1 luglio 2026
Risposta di Hays Travel - Stourbridge
Thank you for your kind words! It was a pleasure to book your cruise!
Ripped off.
13 gennaio 2026
Hays travel consultant Tracy is…
Hays travel consultant Tracy is absolutely brilliant when it comes to her professional expertise she nows exactly what we are looking for and makes our booking easy
Stourbridge branch staff all make you feel so welcome
28 giugno 2026
Risposta di Hays Travel - Stourbridge
Thank you so much for your wonderful feedback! We are delighted to hear that Tracy provided such good service and made your booking easy. We appreciate your kind words about our staff.
Kind Regards
Hays Travel Birkenhead Grange
First Class Service
Booked two holidays on this visit. Lady who booked me was patient and very interested in meeting my requirements
2 luglio 2026
Risposta di Hays Travel - Stourbridge
Thank you for your kind review
Risposta di Hays Travel - Stourbridge
Thank you for your review. It is always a pleasure to book your Holidays.
Great girl who booked our holiday
Great girl who booked our holiday , she booked every thing for us . We have never traveled with out our partners before so she was a great help . We just cannot wait to go .
21 giugno 2026
Risposta di Hays Travel - Stourbridge
Thank you for your kind words and a pleasure to help
Friendly
Friendly, attentive, knowledgeable staff always doing their best to get best price possible.
20 giugno 2026
Risposta di Hays Travel - Stourbridge
Thank you for kind words, it was a pleasure to book your holiday!
Extremely helpful and efficient
Extremely helpful and efficient. A pleasure to use this company.
27 giugno 2026
Risposta di Hays Travel - Stourbridge
Thank you so much for your lovely comments, it was a pleasure to book your holiday
Tracy Pickett ( great customer service )
The travel consultant was extremely helpful haven’t booked a holiday by a travel agent for a long time normally do it on line but will definitely do it again
25 giugno 2026
Risposta di Hays Travel - Stourbridge
Thank you so much for your kind review it was a pleasure to book your Holiday
Thoroughly professional and friendly…
Thoroughly professional and friendly approach to booking. Knowledgeable on the various options available giving the customer confidence to make an informed decision on what to book. As always a very pleasant experience
25 giugno 2026
Risposta di Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
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