Hays Travel - Stoke Talke Recensioni 

Excellent customer service very friendly staff

Kiara was very helpful and proffesional and gave me answers to my questions.
Explained everything very clearly and in detail.
My first cruise and I was very happy with the booking proceedure

Very professional,new exactly what we wanted

The lady at hays travel did not do enough research when finding a holiday,were both in late 70s ,we asked for a flat area,with walk in shower ,she just looked at the pictures yes they have walk in showers it looks flat ,is it quiet yes old town .the answers to these NO walk in shower bath ,the bus dropped us off one hundred yards from hotel having to push the suitcase up a hill very noisy lively we weren’t told where we had to go ,the hotel staff sorted the room out for us then we had to push the suitcase 300 yards for pickup on return journey no I will not be using hays travel again we enquired at other travel agents before you and they went into more detail than you our first holiday since 2007 very disappointed

Friendly polite staff who had the patience to find a holiday to suit our needs would recommend Hay’s highly.Nikola did a great service

Really helpful and knowledgeable

Everyone was busy so we had a bit of a wait, but when we got to the desk Stacey apologised for our wait. She was very helpful and talked us through the booking clearly, offering us better flight times

Always get great Service at Hayes Travel Talke ,they are all very helpful and pleasant staff 😀

Holly was very helpful

The whole process went smoothly and efficiently. My questions were answered calmly and clearly.
I was booking an expensive cruise so it was good to deal with staff who knew what they were doing.

Everything was great from the moment we entered the shop at Affinity Talke. At first we were dealt with by Nicola who made the initial investigations into the Royal Caribbean cruise we were interested in. Then as she was ending her shift Cordelia took over. She was a model of pleasantness and efficiency, sorting out everything including our cabin on board Freedom of the Seas and the costs involved. She printed off all of the documents. We left feeling delighted and told two of our friends who have already said they will deal with Hays Travel because of our experience.

Lia was excellent in finding our perfect holiday that we wanted

We dealt with Michelle,she took on board was we needed and came up with several holidays.She was very helpful and made booking a holiday easy. We will definitely be booking our next holiday with her.
Occasionally we phoned the office with a query. Everyone we spoke to was very helpful too.

Honor, your agent at Talke, listened carefully and explored options with us, consulted with a colleague and found us the perfect trip. It was confirmed, booked and options chosen with the minimum of fuss and good communication at every stage.

Michelle was absolutely amazing who went above and beyond her job role!
I’m going on my dream holiday to Graceland then onto New York and Michelle has worked extremely hard to get me the best holiday I’m very happy with the service, she was very friendly and we can’t thank her enough!

Grace was really helpful and attentive with taking us through our options. We didn’t expect to book our honeymoon on our first trip in but she helped us find an offer we couldn’t turn down! Would 1000% recommend.

Very happy with the service we had

We've been using the Talke shop for a few years now. Stacey and the rest of the girls have always looked after us and helped us.