Hays Travel - Southend Recensioni 

1336
TrustScore 5 su 5

4,9

63 High Street, SS1 1JN Southend, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Called in on the spur of the moment. Nicole is our normal go to or Amanda Nicole gave us many options,juggled dates,compared hotels,. We agreed on destination and even plane seats. This was then f... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Hays in Southend always comes up trumps with the holiday process,especially for those of us less confident when it comes to booking flights etc. I always try to see Amanda as she puts clients at ease

L'azienda ha risposto

Valutata 5 stelle su 5

Amanda the branch manager (Southend on sea) has been so helpful from the very first phone call i made to book a holiday with them. After letting her know our budget & asking for somewhere that would... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Everyone available in the Southend office was invested in finding the right trip for us. The outcome was exceptional in that we got exactly what and where we wanted but even better they found a discou... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 63 High Street, SS1 1JN, Southend, Regno Unito

  • 01702662799

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
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4,9

Tutte le recensioni

(1336)

125.148 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Amanda was polite

Amanda was polite, friendly and very helpful, even though there was a problem tying up my outward flights with those already booked by my Grandaughter
Nothing was too much trouble.

6 agosto 2026
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Risposta di Hays Travel - Southend

Thankyou for your review Elisabeth. Amanda

Valutata 5 stelle su 5

Always excellent service when booking…

Always excellent service when booking holiday don't go anywhere else highly recommended lady's do and excellent job can't wait to book next year's holiday with you

31 luglio 2026
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Risposta di Hays Travel - Southend

Thankyou for your review Daniel. Anna

Valutata 5 stelle su 5

It was great

It was great. All staff were helpful not only to us but also to each other.
Hope we get some rain before next year or our river cruise will run aground!

6 agosto 2026
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Risposta di Hays Travel - Southend

Thank you for your lovely review about our staff and the lovely Anna.

Valutata 5 stelle su 5

Special thank you to Amanda for her…

Special thank you to Amanda for her fantastic customer service booking our holiday with Hays!

She made booking a holiday so easy within such a short deadline!
She found us brilliant deals quickly within our price range and needs for our children and made the whole process so easy and no stress at all!

Will definitely book another holiday with Amanda through Hays travel.

5 agosto 2026
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Risposta di Hays Travel - Southend

Thank you so much for booking with Hays Travel Southend and for your wonderful 5* review.

Valutata 5 stelle su 5

5 star ⭐

Our experience with Hay’s travel &
Being looked after on a five star level with Mandy was incredible
Can’t wait to book our next one with Mandy

29 luglio 2026
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Risposta di Hays Travel - Southend

What a lovely review . Thank you for choosing Hays Travel and Amanda to book your holiday again.

Valutata 2 stelle su 5

I was charged £145 more than i could…

I was charged £145 more than i could have got the holiday on line.Olivia offered a £50 refund which i accepted but i am not happy about it,as a pensioner every pound counts,probably will not use Hays again.

31 luglio 2026
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Risposta di Hays Travel - Southend

Good afternoon,
We are very sorry that you feel it necessary to give us this low score. One of our team will call you today to discuss this matter further.

Valutata 5 stelle su 5

Our mistake!

We had made an error when booking with Amber, at the Southwnd on Sea branch.
After a conversation the following day, with Olivia, we felt we had been listened to, and our concerns had been dealt with very professionally.
Olivia had managed to get us a full refund on our booking, which was a massive relief.

Amber then helped us book, explaining all we had asked for was available, and all charges where included. All organised through the tour operator of our choice.

The whole experience, from our mistake, to booking what we wanted was handle with a brilliant attitude and very professional manner.
All of the staff were helping us where they could.
The service supplied has been excellent.
Thanks to all.

24 luglio 2026
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Risposta di Hays Travel - Southend

Thankyou for your lovely review Ian. I'm glad we could help. Olivia & Amber

Valutata 5 stelle su 5

My latest booking experience…

I have been booking my holidays at Hayed Travel Southend for a few years now. The staff are so very friendly and know me well now I feel like they are friends and they always give excellent customer service and sort out my neefs with out any problems. This also goes for Danie in the foreign exchange bureau. I would not go anywhere else

29 luglio 2026
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Risposta di Hays Travel - Southend

Thankyou for your review Sue. Daniella

Valutata 5 stelle su 5

Regularly use hays travel in southend…

Regularly use hays travel in southend and have never had a bad experience. Always efficient and friendly. This time we dealt with Amber who went above and beyond. Will b back to book another adventure soon

23 luglio 2026
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Risposta di Hays Travel - Southend

Thankyou for your review Paul. Amber

Valutata 5 stelle su 5

Easy and helpful with everything

We booked a package holiday to Spain and the agent was so helpful and got everything booked exactly what we wanted it was so much easier than trying to get it all booked ourselves we will definately book with Hayes in the future

25 luglio 2026
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Risposta di Hays Travel - Southend

Thankyou for your review Glynnis. Olivia

Valutata 5 stelle su 5

Always prefer to visit the shop

Always prefer to visit the shop. Friendly faces, always find best deal and nice to chat to a person knowing if any issues they will be easily sorted. Will match prices found on internet as well.

25 luglio 2026
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Risposta di Hays Travel - Southend

Thankyou for your review Mandy. Nicole

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