Called in on the spur of the moment. Nicole is our normal go to or Amanda Nicole gave us many options,juggled dates,compared hotels,. We agreed on destination and even plane seats. This was then f... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Called in on the spur of the moment. Nicole is our normal go to or Amanda Nicole gave us many options,juggled dates,compared hotels,. We agreed on destination and even plane seats. This was then f... Leggi di più
L'azienda ha risposto
Hays in Southend always comes up trumps with the holiday process,especially for those of us less confident when it comes to booking flights etc. I always try to see Amanda as she puts clients at ease
L'azienda ha risposto
Amanda the branch manager (Southend on sea) has been so helpful from the very first phone call i made to book a holiday with them. After letting her know our budget & asking for somewhere that would... Leggi di più
L'azienda ha risposto
Everyone available in the Southend office was invested in finding the right trip for us. The outcome was exceptional in that we got exactly what and where we wanted but even better they found a discou... Leggi di più
L'azienda ha risposto
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
63 High Street, SS1 1JN, Southend, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Have been booking with Hays for a few years now...Staff at Southend have ALWAYS been so helpful.. will never. book with a nyone else

Risposta di Hays Travel - Southend
Amanda was polite, friendly and very helpful, even though there was a problem tying up my outward flights with those already booked by my Grandaughter
Nothing was too much trouble.

Risposta di Hays Travel - Southend

Risposta di Hays Travel - Southend
Always excellent service when booking holiday don't go anywhere else highly recommended lady's do and excellent job can't wait to book next year's holiday with you

Risposta di Hays Travel - Southend
It was great. All staff were helpful not only to us but also to each other.
Hope we get some rain before next year or our river cruise will run aground!

Risposta di Hays Travel - Southend
Special thank you to Amanda for her fantastic customer service booking our holiday with Hays!
She made booking a holiday so easy within such a short deadline!
She found us brilliant deals quickly within our price range and needs for our children and made the whole process so easy and no stress at all!
Will definitely book another holiday with Amanda through Hays travel.

Risposta di Hays Travel - Southend
Our experience with Hay’s travel &
Being looked after on a five star level with Mandy was incredible
Can’t wait to book our next one with Mandy

Risposta di Hays Travel - Southend
I was charged £145 more than i could have got the holiday on line.Olivia offered a £50 refund which i accepted but i am not happy about it,as a pensioner every pound counts,probably will not use Hays again.

Risposta di Hays Travel - Southend

Risposta di Hays Travel - Southend
Always happy and great staff always come away with something booked

Risposta di Hays Travel - Southend
We had made an error when booking with Amber, at the Southwnd on Sea branch.
After a conversation the following day, with Olivia, we felt we had been listened to, and our concerns had been dealt with very professionally.
Olivia had managed to get us a full refund on our booking, which was a massive relief.
Amber then helped us book, explaining all we had asked for was available, and all charges where included. All organised through the tour operator of our choice.
The whole experience, from our mistake, to booking what we wanted was handle with a brilliant attitude and very professional manner.
All of the staff were helping us where they could.
The service supplied has been excellent.
Thanks to all.

Risposta di Hays Travel - Southend
I have been booking my holidays at Hayed Travel Southend for a few years now. The staff are so very friendly and know me well now I feel like they are friends and they always give excellent customer service and sort out my neefs with out any problems. This also goes for Danie in the foreign exchange bureau. I would not go anywhere else

Risposta di Hays Travel - Southend
The agent put me in Flamingo Beach Resort...adults only hotel..great entertainment....
Merry Christmas

Risposta di Hays Travel - Southend
Regularly use hays travel in southend and have never had a bad experience. Always efficient and friendly. This time we dealt with Amber who went above and beyond. Will b back to book another adventure soon

Risposta di Hays Travel - Southend
We booked a package holiday to Spain and the agent was so helpful and got everything booked exactly what we wanted it was so much easier than trying to get it all booked ourselves we will definately book with Hayes in the future

Risposta di Hays Travel - Southend
Always prefer to visit the shop. Friendly faces, always find best deal and nice to chat to a person knowing if any issues they will be easily sorted. Will match prices found on internet as well.

Risposta di Hays Travel - Southend
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.