Hays Travel - South Shields The Nook Recensioni 

1266
TrustScore 5 su 5

5,0

163 Prince Edward Road, NE34 8PL South Shields, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We always go and see Debs the manager she goes above and beyond to find the right trip for us , she is honest if she thinks a hotel isn't good for us ,we were there for 3 hours but it was worth it to... Leggi di più

Valutata 5 stelle su 5

The staff in Prince Edward Road, South Shields are always friendly and helpful. Over the past few years, we've built up a relationship with the team and enjoy visiting and appreciate their professiona... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Demi at the Nook South Shields branch is brilliant! Nothing is ever too much trouble for her. She’s helped book my holidays for the past few years and I’ve never had any problems. She’s so thought... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Demi was amazing, I contacted her after being recommended from a family member who has used her several times before. We had a limited budget and she managed to find us several options. Demi listened... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 163 Prince Edward Road, NE34 8PL, South Shields, Regno Unito

  • 0191 4556411

5,0

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
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5,0

Tutte le recensioni

(1266)

121.628 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

We absolutely love booking holidays…

We absolutely love booking holidays with the staff at Hays. They are so friendly and polite. We always come away feeling like they have gone out of their way to help us. Abbie and Clare are fantastic ❤️

23 maggio 2026
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Risposta di Hays Travel - South Shields The Nook

Hi Adele, Thanks so much for the lovely review! Its always a pleasure booking your holidays! I'm glad Kevin has finally managed to use one of his many coupons haha. I hope you have an amazing time and we look forward to seeing you again soon. Thanks, Abbie xx

Valutata 5 stelle su 5

Very helpful and friendly

Very helpful and friendly

22 maggio 2026
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Risposta di Hays Travel - South Shields The Nook

Hi Denise thankyou for your lovely review it was a pleasure booking your holiday i hope you have an amazing time - Thanks Demi

Valutata 5 stelle su 5

First class service x with a smile

First class service x with a smile, your agent Clare was great x explained everything well.

21 maggio 2026
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Risposta di Hays Travel - South Shields The Nook

Thanks Uncle Norman it was a pleasure booking you and Christine a holiday - Love Clare x

Valutata 5 stelle su 5

Deb is consistently…

Deb is consistently outstanding—professional, attentive, and genuinely committed to finding the perfect holiday. She takes the time to understand exactly what I’m looking for and always delivers options that match my needs perfectly. Her dedication and attention to detail make the whole process seamless and enjoyable. Thank you, Deb!

21 maggio 2026
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Risposta di Hays Travel - South Shields The Nook

Hi Heather Thankyou for taking the time to leave a lovely review, i hope you have an amazing time away - Deb x

Valutata 5 stelle su 5

It was nice to have efficient

It was nice to have efficient, confident staff who made me feel welcome. Came away with not my choice of holiday but something even better!. Thanks Abbey!

19 maggio 2026
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Risposta di Hays Travel - South Shields The Nook

Hi thankyou for taking the time to leave such a lovely review, it was a pleasure booking your holiday i hope you have a amazing time - Abbie

Valutata 5 stelle su 5

Very professional and helpful nothing…

Very professional and helpful nothing was a bother the staff found the holiday that we wanted all the staff are very friendly as always definitely recommend them to anyone thanks

20 maggio 2026
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Risposta di Hays Travel - South Shields The Nook

Hi Susan Thankyou for taking the time to leave such a lovey review i hope yous all have an amazing time - Aimee x

Valutata 5 stelle su 5

Demi made the booking experience very…

Demi made the booking experience very simple, her advice and knowledge was greatly appreciated.

20 maggio 2026
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Risposta di Hays Travel - South Shields The Nook

Hi Rachael thankyou for leaving such a lovely review i hope you have an amazing holiday - Demi

Valutata 5 stelle su 5

Very patient and informative in helping…

Very patient and informative in helping choose my holiday. Listened to my wishes

18 maggio 2026
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Risposta di Hays Travel - South Shields The Nook

Hi Tracy thankyou for leaving such a lovely review it was a pleasure to book your holiday, i hope you have a fab time away! - Kate

Valutata 5 stelle su 5

Deb has booked a few holidays for us

Deb has booked a few holidays for us, she's always helpful and cheerful, an asset to your company

10 maggio 2026
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Risposta di Hays Travel - South Shields The Nook

Hi Deborah Thankyou for leaving such a lovely review i hope yous have an amazing time away - Deb

Valutata 5 stelle su 5

Brilliant service friendly helpful the…

Brilliant service friendly helpful the staff always remembers you every time you pop in would highly recommend the nook branch overall others

14 maggio 2026
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Risposta di Hays Travel - South Shields The Nook

Hi Sandra thankyou for taking the time to leave such a lovely review, it was a pleasure booking your holiday - Kate

Valutata 5 stelle su 5

Another great service from Hays Travel

Another great service from Hays Travel, The Nook, South Shields, booked Belfast with Abbie , so helpful and knowledgeable, all the staff give me helpful tips for my trip, much appreciated. Wouldn't go any where else 100% recommend.

13 maggio 2026
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Risposta di Hays Travel - South Shields The Nook

Hi Sharon thankyou for leaving such a wonderful review, i hope yous have an amazing time in Belfast

Thanks Abbie

Valutata 5 stelle su 5

Safari holiday

The staff were very friendly and professional , we didn't feel pressured into buying anything we didn't want , any questions we had were answered to our satisfaction

9 maggio 2026
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Risposta di Hays Travel - South Shields The Nook

Hi, I am so sorry for the delay in response. We have had a system error where we have been unable to respond to reviews

It was a pleasure to book your safari i hope yous have an amazing time!
Thanks Aimee

Valutata 5 stelle su 5

5* Service evertime …

Always a lovely atmosphere in store and fantastic staff , thank you

8 maggio 2026
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Risposta di Hays Travel - South Shields The Nook

Hi Mel, so sorry for the delay in response we have had a system error where we haven't been able to see reviews coming through. It's always a pleasure seeing you in branch - Demi :)

Valutata 5 stelle su 5

The staff are not just knowledgeable…

The staff are not just knowledgeable but had time and patience for my every need. The staff there are just fabulous.

28 aprile 2026
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Risposta di Hays Travel - South Shields The Nook

Hi Heather, so sorry for the delay in response we have been having system errors where we have been unable to see reviews. Thank you for your lovely review. It was a pleasure sorting your holiday - Deb x

Valutata 5 stelle su 5

Went to book a few days for my wife’s birthday later this year .

Went to book a nice few days away for my wife’s 70th birthday.As usual all the staff were very pleasant, very welcoming and extremely helpful. Big thank you to Debbie for her help and assistance not only for this but for also sorting out our private transportation for our forthcoming vacation to Palermo .
Always goes out to get you the holiday that you want in the right area in great hotels and to make it a hassle free experience.

5 maggio 2026
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Risposta di Hays Travel - South Shields The Nook

Hi Harry, so sorry for the delay in response we have been having system errors where we have been unable to see reviews. Thank you so much for your lovely review. It's always a pleasure dealing with you and Ann, I'm sure you will both have a fab time - Deb :)

Valutata 5 stelle su 5

Excellent service from Hays

I was given good advice and help to get the package I wanted.
Everything was taken care of.
Abbie was very friendly and answered all my queries fully as always.
Excellent service from Hays.

29 aprile 2026
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Risposta di Hays Travel - South Shields The Nook

Hi, I am so sorry for the delay in response. We have had a system error where we have been unable to respond to reviews.

It was a pleasure booking your holiday once again, I hope you have an amazing time and I look forward to seeing you again soon

Thanks,
Abbie

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