We’ve been using Hays Travel now for several years. The staff are all so friendly, very knowledgeable & very helpful. Our last couple of holidays were booked with Amber, she’s very thorough, ticks a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Booked a holiday with Jade to Mexico for my partners 30th birthday! From the moment we step through the door to the moment we leave was fantastic service, all the staff make you feel so welcome, are v... Leggi di più
I responded to a great deal that was shared on social media, they were quick to answer all my questions via messages and then gave me a call when I was ready to book. Really friendly, offered various... Leggi di più
L'azienda ha risposto
Jade who booked our holiday, was very professional and friendly. Took time to listen to our needs, helped and advised. Excellent customer services. A real credit to the company. Because of her and... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
The Forum, 12, ME10 3DL, Sittingbourne, Regno Unito
- 01795859633
4,9
Eccellente
726 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Keira was was helpful and booking our…
Keira was was helpful and booking our holiday a credit to hay’s sittingbourne
30 ottobre 2025
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review.
Chris Keenan
Branch Manager
Booking a Paris gett away
From star to finish the hays team in Sittingbourne helped us book our trip to Paris, all searches and questions done and answered, thanks especially to Chris and Claire who were very heplful indeed.
28 ottobre 2025
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Claire and myself was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Amber and myself was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Always there to help
Amber sorted out flights and accommodation for us to fit in with the times we had to travel, comparing various suppliers to ensure they met our needs at the best available price.
We have found Hayes at Sittingbourne always willing to go he extra mile to help. First class service
20 ottobre 2025
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that I was able to make your booking process easy and enjoyable.
Amber Valleley
Assistant Branch Manager
Superb
Great help from Amber, I kept moving the goalposts but Amber kept looking for trips for me and came up with destinations multiple times. Will definitely use again
23 ottobre 2025
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that I was able to make your booking process easy and enjoyable.
Amber Valleley
Assistant Branch Manager
Dawn
Customer service very professional, helpful, friendly.
Enquiry was readily understood. I received call back
as promised. Thank you very much.
13 ottobre 2025
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Keira was able to make your booking process easy and enjoyable.
Amber Valleley
Assistant Branch Manager
Personal service
Patient and unhurried service given to someone who wasn't sure where to go for a holiday.
8 ottobre 2025
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that I was able to make your booking process easy and enjoyable.
Amber Valleley
Assistant Branch Manager
Excellent service
Excellent service, helpful informative and friendly staff. Amber went above and beyond to assist us with our holiday plans.
9 ottobre 2025
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Amber was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
40th Birthday Trip to Venice
Amber was really helpful. She was able to pull up multiple options, give the pros and cons for each, change options until I found something that fit what we were looking for. We ended up paying only half of what we intended to and got something we were happy with. I called up later the same day and Chris kindly got us booked in. They're even going to bring us back in to print our passes and get us checked in 30 days before. It's for my partner's 40th, so really happy all round.
5 ottobre 2025
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Amber and myself was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
I would highly recommend Hays travel,
I would highly recommend Hays travel,, we have used them every year and found them very helpful . Our local assistant Amber was very helpful and got us a very good deal on our holiday,and was very informative . I rate them 10 out of 10.
5 ottobre 2025
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Amber was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Fantastic service from start to finish
Fantastic service from start to finish. Amber was lovely to deal with as always and catered for all our requirements. It’s always been a great experience booking through Hays Travel in Sittingbourne.
29 settembre 2025
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Amber was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Jade was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Great customer service and great…
Great customer service and great communication skills
27 settembre 2025
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Amber was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
The Saleslady Claire was capable…
The Saleslady Claire was capable charming and nothing was too much trouble. I did not get what I wanted but that was my fault. An alternative all be it next July was very good and something to look forward to.
18 settembre 2025
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Claire was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
It all went very smooth
It all went very smooth
The staff new there available holidays very well
Giving us information which we had mixed on line
Looking forward to next July xx
23 settembre 2025
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that I and the team was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that I and the team was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Amazing Team with the Best Holidays
As always, the Team at Hays Travel Sittingbourne are fantastic. Nothing is too much trouble, and the communication is spot on. I rarely go in branch now, and liaise with them whilst at home, in the knowledge everything will be arranged without any hassle. We only ever book through Hays thanks to their amazing team in Sittingbourne.
17 settembre 2025
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Claire and the team was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
HAYS TRAVEL SITTINGBOURNE
Knowledgeable staff who gave great advice on locations and quality of the hotels we were looking at.
We were not pressed into making a hasty decision even though the branch was busy on a Sunday morning.
15 settembre 2025
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Amber and the team was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Amber and the team was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
A great companyWe beame attracted to this company…
We became attracted to this company during the COVID pandemic because they were refunding customers with no hesitation at all where as other companies were not doing this until it was too late so we now use Hays travel for ALL our holidays.
3 settembre 2025
Risposta di Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Claire and the team was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.