Jade who booked our holiday, was very professional and friendly. Took time to listen to our needs, helped and advised. Excellent customer services. A real credit to the company. Because of her and... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Kay has been amazing finding us our holiday to Jamaica, knowledge of the hotels and finding one that is not to noisy, has been fantastic. Very professional in her manner and communication. Cannot than... Leggi di più
L'azienda ha risposto
Chris was great, helped find a cheaper deal and nothing was too much trouble. Listened to all my requirements and seemed to just really want to find the right holiday for my family. Made the whole pi... Leggi di più
L'azienda ha risposto
Amber has been absolutely amazing helping me book a special holiday for my 30th and we are so excited to go. This is the 3rd holiday I have booked with Amber and I really wouldn’t go to anyone else h... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
The Forum, 12, ME10 3DL, Sittingbourne, Regno Unito
- 01795859633
4,9
Eccellente
724 recensioni
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Le persone hanno visualizzato anche
Kay has been amazing finding us our…
Kay has been amazing finding us our holiday to Jamaica, knowledge of the hotels and finding one that is not to noisy, has been fantastic. Very professional in her manner and communication. Cannot thank her enough. 😊
25 agosto 2026
Risposta di Hays Travel - Sittingbourne
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and that Kay was helpful and professional.
Kind Regards
Chris Keenan
Branch Manager
Jade, excellent customer services
Jade who booked our holiday, was very professional and friendly.
Took time to listen to our needs, helped and advised.
Excellent customer services.
A real credit to the company. Because of her and the professionalism we will be back in the future to book another holiday
23 agosto 2026
Risposta di Hays Travel - Sittingbourne
Thank you for your wonderful feedback! We are so pleased to hear that your experience was excellent and that Jade's professionalism made such a positive impression. We look forward to assisting you again in the future.
Kind Regards
Chris Keenan
Branch Manager
Another positive experience booking our…
Another positive experience booking our holiday for next year Kiera was professional friendly and efficient
22 agosto 2026
Risposta di Hays Travel - Sittingbourne
Thank you for your wonderful 5-star review! We are so pleased to hear that Keira provided such professional, friendly, and efficient service, making your holiday booking a pleasant experience.
Kind Regards
Amber Valleley
Assistant Branch Manager
Risposta di Hays Travel - Sittingbourne
Thank you for your wonderful feedback! We are so pleased to hear that you were very happy with your holiday package and the great customer service you received.
Kind Regards
Amber Valleley
Assistant Branch Manager
Kay was lovely and sorted all our…
Kay was lovely and sorted all our cruise out for us. Would highly recommend.
19 agosto 2026
Risposta di Hays Travel - Sittingbourne
Thank you for your wonderful feedback! We are delighted to hear that Kay provided such excellent service and helped you with your cruise arrangements. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Amber Valleley
Assistant Branch Manager
very friendly staff Claire was very…
very friendly staff Claire was very helpful and smiling the whole time.
19 agosto 2026
Risposta di Hays Travel - Sittingbourne
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with Claire. We truly appreciate you taking the time to share this.
Kind Regards
Amber Valleley
Assistant Branch Manager
Really helpful
Chris was great, helped find a cheaper deal and nothing was too much trouble. Listened to all my requirements and seemed to just really want to find the right holiday for my family. Made the whole picking a holiday so much better. Really appreciated his honest reviews of places.
5 agosto 2026
Risposta di Hays Travel - Sittingbourne
Thank you for your wonderful review! We are so pleased to hear that Chris went above and beyond to find you the perfect holiday. We truly appreciate your kind words.
Kind Regards
Amber Valleley
Assistant Branch Manager
Worse card i have ever used locked out…
Worse card i have ever used locked out of website every time can not depend on it here is a tip dont rely on the app make sure you write your card details down and it also gives you the worse rate on exchange and charge you every time to load the card the lady at hays who miss sold it to us should lose her job for the pure lies she sold us.
9 agosto 2026
Non scritta su invito
Risposta di Hays Travel - Sittingbourne
Good Afternoon Paul,
Thank you for your review and I am deeply sorry to hear that you are not satisfied with the Moneycard or our service on this occasion. We are dedicated to listening to our customer feedback and would like the opportunity to review this for you.
Could you please send in a your concerns to Online.Support@Hays-Travel.co.uk so our team can review this matter for you?
We will look out for your email and speak to you further via email.
Thank you for your understanding.
-Ralph
Amber has been absolutely amazing…
Amber has been absolutely amazing helping me book a special holiday for my 30th and we are so excited to go. This is the 3rd holiday I have booked with Amber and I really wouldn’t go to anyone else her experience and knowledge in getting us the best hotels.
Thank you Amber
2 agosto 2026
Risposta di Hays Travel - Sittingbourne
Thank you for your wonderful feedback! We are so pleased to hear that you are excited for your special holiday and that you continue to trust us with your travel plans. I am over the moon that I have provided amazing service throughout. We appreciate your loyalty.
Kind Regards
Amber Valleley
Assistant Branch Manager
Holiday booked
The young lady Keira was exceptional , very friendly ,funny with it and knowledgeable .
8 agosto 2026
Risposta di Hays Travel - Sittingbourne
Thank you so much for your wonderful feedback! We are delighted to hear that you had such a positive experience with Keira!
Kind Regards
Amber Valleley
Assistant Branch Manager
Very friendly
Very friendly, knowledgeable staff that explained fully all details. Thanks.
7 agosto 2026
Risposta di Hays Travel - Sittingbourne
Thank you for your wonderful review! We are so pleased to hear that our staff were friendly and knowledgeable and explained everything fully.
Kind Regards
Amber Valleley
Assistant Branch Manager
The lady took her time and found the…
The lady took her time and found the best flights and ensured my requirements was met, will definitely re book with Hays
31 luglio 2026
Risposta di Hays Travel - Sittingbourne
Thank you for your wonderful feedback! We are so pleased to hear that Claire was able to find the best flights and meet all your requirements. We look forward to helping you book again soon!
Kind Regards
Amber Valleley
Assistant Branch Manager
My call to the Sittingbourne branch was…
My call to the Sittingbourne branch was answered by Claire who was very polite and professional in sorting out my travel insurance for me which didn’t take long at all thanks to her knowledge of what she was doing
4 agosto 2026
Risposta di Hays Travel - Sittingbourne
Thank you so much for your wonderful feedback! We are delighted to hear that your experience was so positive and efficient. We appreciate your kind words.
Kind Regards
Chris Keenan
Branch Manager
Hays Travel Sittingbourne
We know all the staff at our branch and…
We know all the staff at our branch and as always they deal with our holiday plans, and they deal with everything to a very high standard.
Thanks to Chris and Jade
28 luglio 2026
Risposta di Hays Travel - Sittingbourne
Mr/Mrs Green,
Thank you for your wonderful feedback! We are so pleased to hear that our team consistently provides such a high standard of service for your holiday plans.
Kind Regards
Chris Keenan
Branch Manager
Hays Travel Sittingbourne
As usual the staff are always very…
As usual the staff are always very friendly, helpful & professional. We always manage to come away with a great holiday deal. So glad we always go back to Hays Travel Sittingbourne.
2 agosto 2026
Risposta di Hays Travel - Sittingbourne
Thank you for your wonderful 5-star review! We are so pleased to hear that our team consistently provides friendly, helpful, and professional service. We appreciate your continued loyalty.
Kind Regards
Chris Keenan
Branch Manager
Hays Travel Sittingbourne
Chris at Hays was so helpful when we…
Chris at Hays was so helpful when we booked our cruise, as we had never been on one before. He shared his wisdom and advice. 😊
2 agosto 2026
Risposta di Hays Travel - Sittingbourne
Thank you for your lovely review! We are so pleased to hear that I was helpful in booking your first cruise and shared valuable advice. We hope you have a wonderful trip!
Kind Regards
Chris Keenan
Branch Manager
Hays Travel Sittingbourne
Claire was very helpful and…
Claire was very helpful and informative.Cruisebooking made quickly and efficiently.
Branch staff always friendly
Excellent service
1 agosto 2026
Risposta di Hays Travel - Sittingbourne
Thank you for your wonderful feedback! We are so pleased to hear that your cruise booking was handled quickly and efficiently, and that our team provided excellent service.
Kind Regards
Chris Keenan
Branch Manager
Hays Travel Sittingbourne
Very happy Jade was very helpful and…
Very happy Jade was very helpful and sorted out our trip to Disneyland Paris.
1 agosto 2026
Risposta di Hays Travel - Sittingbourne
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was very helpful in sorting out your trip. We hope you have an absolutely magical time in Disneyland Paris!
Kind Regards
Chris Keenan
Branch Manager
Hays Travel Sittingbourne
The man who booked our holiday was very…
The man who booked our holiday was very helpful with all our requests will definitely be using them again
20 luglio 2026
Risposta di Hays Travel - Sittingbourne
Thank you for your wonderful review! We're so pleased to hear that I was helpful with all your requests. We truly appreciate your kind words and look forward to helping you again in the future!
Kind Regards
Chris Keenan
Branch Manager
Hays Travel Sittingbourne
What can I say we gave you a headache…
What can I say we gave you a headache with all our looking at holiday poor Kay your apprentice what did she think of us but she finally found us our holiday well done Kay you were brilliant not forgetting
Jade and Amber again 100% customer service
26 luglio 2026
Risposta di Hays Travel - Sittingbourne
We are so pleased to hear that our team provided such excellent service and found you the perfect holiday! We will be sure to pass on your kind words.
Kind Regards
Chris Keenan
Branch Manager
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